The centrally located high-rise hotel features stylish, modern rooms with laminate flooring, plump bedding on platform beds, and task tables positioned on the sofa so you can mix relaxation with work. The state-of-the-art fitness center features an array of cardio and weight-training machines, plus an exercise studio where you can cue up video training programs.
Smoke free premises. 446 units. 19 stories, interior corridors. Accessibility (Call).
I-77 exit 10 or 10B, 0.7 mi e; jct Tryon St. 100 W Trade St 28202. Station: CTC.
AAA Benefit
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Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet (fee). Some: safes.
Sports & Recreation
health club.
Guest Services
valet laundry, room service.
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 210 guests
Showing reviews 1 - 5 of 50
10.0
Vandis
Exceptional
young couple
09-22-2016
Pros: The room was excellent. The hotel in general was clean and comfortable.
Cons: I was satisfied.
3.8
David
Poor
mature couple
09-21-2016
Pros:
Cons: took 1 hour to get our car from underground parking. Was lied to by attendant several times -- it was on its way. Asked for help at counter and staff did little to help us. Was promised by staff that manager would call us. We actually tried to call manager directly. Left name, number. No return call. Very poor. As CFO of a company in Ohio, I will not allow Marriot to be a hotel for any traveler to stay at.
10.0
Hannah
Exceptional
young couple
09-05-2016
Pros: The staff were extremely professional, and attentive. The property is very modern, something different then other hotels which I appreciate deeply. The bed was super comfy, and I loved the smart tv and the option to watch Netflix and Hulu from my room, instead of having to skip Chanel's on local television. I would recommend to anyone for sure.
Cons: Nothing. Everything was clean, comfortable, professional . Even the food was delicious.
10.0
Richard
Exceptional
family with older children
08-30-2016
Pros: Sausage awesome. Beds comfortable. Staff friendly & helpful. Location excellent for football stadium & restaurants. Conveniently located off interstate.
Cons:
9.6
Trevor
Exceptional
young couple
08-30-2016
Pros: Customer service was second to none. Very comfortable bed and beautiful amenities. Location was great.
Cons: Some repairs are still in process.
10.0
Stephen
Exceptional
mature couple
08-30-2016
Pros: We loved our stay.
Cons: None of the Pepsi machines on every floor would not work.
10.0
John
Exceptional
review category group of friends
08-29-2016
Pros: Proximity to Bank of America Stadium,parking attendants,comfortable rooms, atmosphere at the bar that night was fantastic, and the staff very friendly
Cons: Absolutely nothing, fantastic place to stay.
7.5
Donald
Good
mature couple
08-28-2016
Pros: Location of the hotel, centrally located.
Cons: Parking is not optimal. Congested, time consuming.
7.9
Richard
Good
mature couple
08-28-2016
Pros: Checkin
Cons: Parking
7.1
Lisabu
Good
family with young children
08-24-2016
Pros: Very clean
Cons: I wish I had been aware that it would cost me an additional $25 for parking. I was not happy with this at all. They also charged both of my credit cards for incidentals. Both at $50 a piece.
10.0
Lloyd
Exceptional
mature couple
08-23-2016
Pros: Everything was great. Will definitely stay there again. Workout area was fantastic, food was great and service was outstanding.
Cons:
10.0
Lakeshia
Exceptional
young couple
08-23-2016
Pros: The bed is definitely like a cloud.
Cons: The fact that we didn't have a choice of whether or not to use valet which was $25 per night. That info should have been disclosed prior to choosing the hotel.
7.9
Brayan
Good
young couple
08-23-2016
Pros: The location and the gym. And the room attendant was very friendly.
Cons: The lady at the front was rude and having to pay extra for parking and the bathroom was nice and updated but the bath tub was not.
10.0
Vicki
Exceptional
mature couple
08-17-2016
Pros: Location and remodeled rooms.
Cons: Construction of the lobby.
10.0
Carlee
Exceptional
Solo Traveler
08-16-2016
Pros: Very friendly and clean. Rooms are very updated and roomy. TV was huge & awesome! Walking distance to lots of restaurants! & bars if that's your thing, we had fun!
Cons: Required Valet Parking
4.2
Vanessa
Disappointing
family with young children
08-14-2016
Pros: The bed was clean.
Cons: The desk clerks didn't assist as a sense of urgency. Didn't notice the line. They talked fast at you and didn't explain in detailed about policies.desk clerks attitude was terrible when trying to solve issues. I was the customer!!!!!!.
10.0
Merrick
Exceptional
Traveling as Couple
08-08-2016
Pros: Location was perfect for walking to the Panther's game! With the valet parking it made it easy, and we weren't worried about our car.
Cons: I wish I had known that the hotel was undergoing a renovation, and that the lobby was MIA. But the temporary lobby was set up very nicely.
10.0
Christine
Exceptional
young couple
08-02-2016
Pros: Great get away. The location was excellent for our weekend of food and Jazz music.
The room was so bright and clean. Smelled new. The pillows were the best. I must have a fresh smelling pillow to sleep well. Excellent Pillows!
Cons: All the hotel was not open to quests.
9.6
Extremely
Exceptional
mature couple
08-02-2016
Pros: The room was excellent, clean, comfortable and quite.
Cons: Staff lack if knowledge regarding surrounding venues and resturants. I asked 3 people where the Blumenthal Performing Art Center was, all 3 referred me to others and lastly, Google Maps. The venue was around the corner, less than 2 mins to walk there smh, unreal.
9.6
Johnathan
Exceptional
mature couple
08-02-2016
Pros: Almost everything
Cons: The fact they didn't give all my deposit back and the cleaning lady was rude it was great besides those two things
6.7
Jennifer
Pleasant
review category group of friends
08-02-2016
Pros: The champagne was a nice touch
Cons: Well the fact I could not park my own vehicle I hated. Then the whole renovation thing--- no signs to tell me where the pool was, was complimentary breakfast included? My bill said $286 but the bank statement said $336. Makes no sense and I can not get anyone to tell me why
7.5
Jason
Good
solo traveller
07-29-2016
Pros: Everything
Cons: Nothing
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
07-26-2016
Pros: The updated rooms were great! Lots of storage and huge televisions. Location was great and a quick walk to great restaurants and nightlife.
Cons: Hotel was under a lot of construction, so room was noisey during the day. From the updates we saw though, it will be very nice once completed.
10.0
Tamia
Exceptional
Group Traveler
07-26-2016
Pros: This was by far the best hotel I have ever stayed in. We had a feather free room because of allergies. It was beautiful. There was so much room. It was extremely clean and the Valet service was impeccable.
Cons: There was nothing I didn't like about the hotel.
7.1
Gayle
Good
solo traveller
07-08-2016
Pros:
Cons: Was next to the Electrical Shaft. Heard elevator going all night
9.6
Mika
Exceptional
mature couple
06-28-2016
Pros: Very clean, staff friendly
Cons:
9.2
Chef
Wonderful
mature couple
06-28-2016
Pros: Clean, comfortable, and convenient.
Cons: Went through a third party, but received no discounts. Parking is expensive.
10.0
Brandon
Exceptional
family with young children
06-25-2016
Pros: Food and staff were great
Cons: N/A
9.2
Christina
Wonderful
review category group of friends
06-22-2016
Pros: Very nice hotel for the price, clean amenities, friendly staff.
Cons: Some of the directional signage was incorrect or unclear. It appears that the hotel is being worked on, but it could still be more accurate.
8.8
Isaac
Excellent
mature couple
06-21-2016
Pros: The people were great.
Cons: The lobby was under construction. The entrance and public accommodations were as a result disappointing.
3.8
Donald
Poor
solo traveller
06-05-2016
Pros: Staff was polite
Cons: Heads up on construction
7.5
Randall
Good
solo traveller
05-24-2016
Pros: Rooms were great
Cons: Under construction
5.0
Verified Hotel Guest
Fair
Business Traveler
05-16-2016
Pros: Clean and modern room
Cons: Staff was pretty incompetent. Location was decent but not the best.
8.0
Carlos
Very Good
Traveling as Couple
05-11-2016
Pros: Location. Parking and breakfast
Cons: They were charging for wifi. I've never paid extra for wifi at any hotel.
7.5
Steve
Good
mature couple
05-11-2016
Pros:
Cons: Hot tub gone!!
9.6
Bill
Exceptional
young couple
05-11-2016
Pros: The question is what didn't I like. And the answer is nothing.
Cons: The charge for room service to actually be brought to your room. Also the WiFi should be included.
10.0
Justin
Exceptional
young couple
05-10-2016
Pros: Everything about the hotel was amazing - the room was incredible, the bed was very comfortable, the location was fantastic, and the staff were very friendly.
Cons:
8.8
Dana
Excellent
mature couple
05-10-2016
Pros: The room was very modern and clean since it had been newly remodeled! I could watch Netflix by signing in from my phone!
Cons: It was very noisy even on the 10th floor.
7.1
Titus
Good
family with young children
05-04-2016
Pros: The floors, cleanliness, and tv for kids.
Cons: Location, rooms were on the small side, but comfy.
7.1
Matthew
Good
mature couple
05-03-2016
Pros: Location and room were very nice.
Cons: Under construction and would have liked to have known or been given a significant discount to stay there
10.0
Dawn
Exceptional
review category group of friends
05-03-2016
Pros: Wood floors and modern decor made the room crisp and clean. I love the window seat, the added seating made a quaint room feel cozy. The staff was phenomenal; extremely helpful.
Cons: N/A
5.8
Larry
Okay
mature couple
04-27-2016
Pros: 1-Did not tell of renovation - very bad
2-No restaurant or bar open-very bad
3- only 2 bath towels - bad
4- pillows only average
5- room small
6- bathroom does not have sound prof
door/ glass door
- no vent fan so you can hear all
*Would Not Stay Again*
Cons: Listed Above
10.0
Derek
Exceptional
solo traveller
04-26-2016
Pros: Everything was great.I left feeling pampered. Also gave me a late checkout with no problems.
Cons: Charging $24 for valet service.
9.6
Alecia
Exceptional
young couple
04-26-2016
Pros: The aromatherapy and special lighting in the room was very enjoyable. The vitamin c shower with rainfall shower head was relaxing!
Cons: N/a
10.0
Linda
Exceptional
Family with Teens
04-18-2016
Pros: It was in a great location.
Cons:
9.6
John
Exceptional
young couple
04-17-2016
Pros: I liked that I forgot something and they overnighted it to me.
Cons:
10.0
Monique
Exceptional
review category group of friends
04-10-2016
Pros: The banana French toast was to die for
Cons:
10.0
Julian
Exceptional
young couple
04-09-2016
Pros: Though the temporary dining room wasn't to die foor, the view was awesome and the food was amazing. And the staff is always amazing. The studio layout of our suite was pretty cool too.
Cons: Construction...GRRRRR! But I can't wait to see the finished product. Would LOOOOVE to be invited to stay a night when it's all done...hint hint! My wife and I would feel very special!
10.0
Michael
Exceptional
family with young children
04-06-2016
Pros: The staff and accommodations were the best I've ever experienced! We ordered room service and the food was outstanding!
Cons:
10.0
Samantha
Exceptional
family with young children
04-04-2016
Pros: Although there was construction onsite, the staff were amazing with directions and when the be where.
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