Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Spacious studio suites feature stylish décor, including comfortable bedding, large desks and pull-out sofas. Some rooms have a two-person jetted tub in the bathroom. Complimentary hot breakfast is served daily, featuring waffles, eggs and other items.
Smoke free premises. 120 units. 7 stories, interior corridors. Accessibility (Call).
Pros: Staff was courteous, room was spacious, clean and met expectations. I used the fitness center and business center. The breakfast was as expected for an advertised hot breakfast. I'd stay here agin.
Cons:
3.0
Anonymous
Poor
08-11-2017
I tend to like the Comfort Inn Suites, however this location is not very good.
Pros: Location of the hotel. Cable Television. The snacks were not overpriced. Decent staff people.
Cons: Bed was very uncomfortable, couldn't sleep, it was too bright at night and the blinds did not help. The breakfast was not very good. the eggs were dry. the bananas were overripe.
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Construction all around
9.0
Anonymous
Wonderful
08-11-2017
Pros:
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The breakfast!
Cons: I wish the breakfast didn't end that early.
10.0
Anonymous
Exceptional
08-11-2017
Pros: We were only staying one night. The room was clean, quiet and the free breakfast was satisfying.
Cons: Size of TV was a bit underwhelming.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very clean and staff is gracious ...
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Rooms neat and tidy
Cons: Noisy and shower didn't work
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice hotel with a nice room and nice breakfast in the morning. Good location.
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: I liked that my room was clean.
Cons: The shower did not get hot enough. There was an 11 a.m. check out time. Most hotels have a check out time of noon.
8.0
Anonymous
Very Good
08-11-2017
Pros: quiet,plenty of parking
Cons: hard to get to
9.0
Anonymous
Wonderful
08-11-2017
Pros: The front desk was friendly and prompt. The room was extremely nice, modern, very comfortable, and super clean.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Larger than expected rooms
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Very clean.
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: It was close to the two things I was in town for, PNC pavilion and Ikea.
Cons: A little bit of a sketchy neighborhood there was a murder in the hotel down the street but the hotel itself was nice
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The pool was closed.
8.0
Anonymous
Very Good
08-11-2017
Pros: The room was very comfortable--perfect for me and my 5 kids. I appreciated having the pullout couch so we only needed 1 room. Mini fridge and microwave was a plus. Breakfast was good. Staff very friendly and helpful. Hotel easy to get to and convenient.
Cons: Had to switch rooms because the sheets hadn't been changed on 1 of the beds (covered in hair, YUCK) & the stored, folded linens for couch were dirty too! When we requested pillows and another blanket for the couch pullout they said they didn't have any.
3.0
Anonymous
Poor
08-11-2017
Pros: Meh.
Cons: Room was comfortable but the air was very stale. Smelly room. Hair on toidy seat, ewww.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was awesome.
Cons: The fitness center was tiny.
7.0
Anonymous
Good
08-11-2017
Pros: Very average hotel overall. 2.5 to 3 star hotel. A bit strange location to get to the hotel by driving past a car wash. Bathroom was better than average.
Cons: Breakfast was very ordinary with very few hot meal options. Instant eggs and make your own waffles was about it.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Beautiful and clean!! It felt brand new. We loved it!
Pros: Great location, staff, city, and experience!
Cons: The hot breakfast was okay but not great. I expected a little better quality food from a 3 star hotel.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Front desk clerk spoke when spoken too. Personality of an unflushed toilet. Attitude. Does not know the word thank you. Pissed at the world moper.
Cons: The coffee in lobby did not have cream. Also the tv between the couch and bed did not swivel for easy viewing.
4.0
Anonymous
Disappointing
08-11-2017
Pros: Breakfast.
Cons: Many things, bed, staff, location, couch was not comfortable, not a 3 star hotel to me!
1.0
Anonymous
Very Poor
08-11-2017
Pros: Breakfast
Cons: The air and heater unit and the bed
3.0
Anonymous
Poor
08-11-2017
Pros: It was clean by the first look.
Cons: The comforter on my bed was chewed up by "something".
8.0
Anonymous
Very Good
08-11-2017
Pros: Quietness
Cons: Staff lack manners. Internet very poor
8.0
Anonymous
Very Good
08-11-2017
Pros: my room was clean and we had a nice view
Cons: the breakfast was terrible!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Seems to be very well soundproofed rooms. Breakfast was a nice bonus. Scrambled eggs were so so, but it was nice to have the option of hard boiled. Bed was comfortable. Location was good, but a bit tough to navigate there.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: the breakfast was really good
Cons: everything was good
7.0
Anonymous
Good
08-11-2017
Pros: The front office lady was very helpful. All of the channels were not working and she had them fixed for all of us in the hotel.
Cons: Great place for a great price.
8.0
Anonymous
Very Good
08-11-2017
Pros: Rooms were updated and clean.
Cons: Location was an issue. Hard to get to/from.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Employees was very helpful and pleasant.
Cons: Location was little difficult finding.
10.0
Anonymous
Exceptional
08-11-2017
Pros: room is clean exceeding its star level, gym equipment are new, location is convenient that shopping center is next.
Cons: none
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff was great and the free breakfast was decent.
Cons: The shower was barely warm and the toilet didn't seem to work all that well.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was great, friendly. Breakfast in the morning was perfect. Location to activities was convenient.
Cons: The room wasn't as clean as I am used to from comfort suites. Dried water rings on the counters and bathroom had dirt/hair around the outside base of the tub.
6.0
Anonymous
Pleasant
08-11-2017
Pros: Went to Charlotte for a concert at the PNC Music Pavilion, it was about 15 minutes away. Pretty much a straight shot and easy drive, so A+ for location. The breakfast was decent, sausage patty, scrambled eggs, biscuit and gravy, waffles, etc.
Cons: No exhaust fan in bathroom, shower curtain rod falling off wall. Missed the hotel entrance the first time and had to turn around.
8.0
Anonymous
Very Good
08-11-2017
Pros: nice TV, fridge . . . beds/pillows pretty good
Cons:
3.0
Anonymous
Poor
08-11-2017
Pros: Room was cleaned every day
Cons: Pool was dirty and smelled. There where no pool towels. Could not find staff up front to address needs late at night. The breakfast was just gross. Hotel was not with price paid. Recommend looking elsewhere
10.0
Anonymous
Exceptional
08-11-2017
Pros: Convenience
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: The room and service was impeccable
Cons: The quality of the Continental breakfast items unfortunately wasn't that good. In addition the food service worker wasn't rude per say but she wasn't friendly either .
6.0
Anonymous
Pleasant
08-11-2017
Pros: the staff was very nice. the breakfast was fresh with hot and cold good options.
Cons: They gave my key to another guest and that guest woke me trying to enter at 2AM. They then turned off my key so I locked myself out the next morning. The elevators are extremely slow. No safe in the room.
7.0
Anonymous
Good
08-11-2017
Pros: Stayed there before
Cons: Breakfast unattended this time. Anthill in parking lot infested my car and turned my trip into a nightmare. They need an exterminator. Management reacted poorly to situation.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Check in easy
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: The terrible breakfast
10.0
Anonymous
Exceptional
08-11-2017
Pros: Hotel staff was friendly and accommodating
Cons: N/a
8.0
Anonymous
Very Good
08-11-2017
Pros: The staff members were friendly & welcoming. The hotel was quite busy with some sort of sports tournament in the area, but staff members were seen diligently working to keep the location clean at all times. Plentiful parking and the room was mostly clean.
Cons: No bedding provided for the sofa-bed, which was needed for our teenager. No restaurants, etc within walking distance. Breakfast was very average. One elevator broken while we were there. It is a hard location to get in & out of, from the street.
9.0
Anonymous
Wonderful
08-11-2017
Pros: nice rooms
Cons: breakfast not very good, messed up our billing because they had another person with same last name and didn't verify that we weren't them; HASSLE TO FIX
;detailController.handleFacebook('SEO','Comfort Suites University Research Park', '111449', 'ACCOMMODATION', '3', '', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/111449H1.jpg', 'Charlotte', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Comfort Suites University Research Park', '111449', 'ACCOMMODATION', '3', '', 'http://tdr.aaa.com/tdr-images/images/property_photo/accommodation/111449H1.jpg', 'Charlotte', '', '', '', '');){kind=link}
