Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Guests will find contemporary room décor, large desks, white bedding and tiled bathrooms. Some one-bedroom suites are available, with a king bed, pull-out sofa and second TV in the living room. The indoor-outdoor pool ensures there is splash time available year-round. Complimentary hot breakfast is served daily, featuring waffles, eggs, potatoes, biscuits, a breakfast meat, and more. Each evening a guest reception is offered, serving light dinner fare that includes a soup and salad bar, plus entrées like pasta, meatballs and chicken. Complimentary popcorn is offered in the lobby.
Smoke free premises. 142 units. 5 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 158 guests
Showing reviews 1 - 5 of 50
7.0
Anonymous
Good
08-11-2017
Pros: Good location, clean and well appointed rooms.
Cons: Would not upgrade room type.
10.0
Anonymous
Exceptional
08-11-2017
Pros: I had my family with me and when we went to breakfast one of the staff ladies took my kids and made them all something from the line. That is great customer service. Hotel was great.
Cons: All was great
7.0
Anonymous
Good
08-11-2017
Pros: The friendly staff.
Cons: The room had a cigarette smell.
8.0
Anonymous
Very Good
08-11-2017
Pros: Lots of free amenities: wi-fi, long distance, buffet breakfast. Very responsive staff.
Cons: The rooms by the balcony are very noisy. Because the common area opens all the way up through the fifth floor. Approximately 9 pm on my second night, I had enough of the noisy people in the common area, but a quick phone call to the front desk and done.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The amenities that came with the room were awesome. The breakfast, drinks and dinner was unexpected and much appreciated.
Cons: I was a little taken back on how the suite was arranged. But there is no way of getting around that now. I had to leave my bedroom and enter the living room area to go to the bathroom. This defeated my purpose of having the suite. But I did enjoyed myself
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was extremely friendly and helpful.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Full breakfast bar, complimentary drinks and food during evening social hour. Also, the staff was very friendly.
Cons: This hotel was awesome!
10.0
Anonymous
Exceptional
08-11-2017
Pros: I loved the free kickback hours! For the price of the hotel this was an exceptional added bonus! The location was perfect near shopping, restaurants and not far from the main highway.
Cons: Everything was great! No hotel maids coming in before you check out!!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Centrally located to places to eat shop and the interstate.
Cons:
9.4
Verified AAA Guest
Wonderful
02-27-2017
Was looking for a nice clean hotel at a resonable price and this hotel was great! Room was clean and comfortable. Would return again.
Pros: Clean, plenty of food, shopping in area (location), free breakfast and dinner!
Cons: I did feel the chair in the room needed to be replaced (looked old enough to keep me from sitting in it) but other than that everything was great.
10.0
Anonymous
Exceptional
05-11-2016
Awesome Stay. Will be my...
Pros: The staff was amazing. Very friendly and eager to help. The included breakfast helped us save both time and money on the trip. Glad they had a business center so we could print some stuff for our trip. Too bad we didn't have a chance to take advantage of the pool. Will definitely stay here on subsequent trips to Charlotte area.
Cons:
10.0
Anonymous
Exceptional
05-10-2016
Exceptional
Pros: Breakfast was great. Very clean. And great staff
Cons: Nothing
10.0
Anonymous
Exceptional
05-07-2016
Clean and quiet -- exactly...
Pros: The local Charlotte PD officers gathered here for breakfast in the early morning.
Cons: Nothing.
10.0
Anonymous
Exceptional
05-02-2016
Exceptional
Pros: Eggs, bed, location and staff were great.
Cons: Sorry, no suggestions.
9.6
Anonymous
Exceptional
04-27-2016
Great weekend!
Pros: Very comfortable bed, I'm an amputee and the accessibility in the shower was excellent
Cons:
10.0
Anonymous
Exceptional
04-24-2016
Comfy and clean
Pros: Bed comfortable
Room decor nice/new
Staff pleasant
Free breakfast was awesome
Cons: Only stayed a few hours overnight
7.9
Anonymous
Good
04-21-2016
Good
Pros: Room size
Cons: N/a
9.6
Anonymous
Exceptional
04-12-2016
Group travel with 20 people....
Pros: The staff was very helpful and it was a breeze to coordinate our group of rooms. Anyone who does regular group travel knows how bad the experience can be, this was so easy! They had dinner and 2 free drinks for adults in addition to breakfast. Unheard of service!
Cons: Umm... the hotel notepad in my room only had 2 sheets in it? That's pretty much the only negative...
10.0
Anonymous
Exceptional
04-05-2016
Great
Pros: Food and service
Cons: None
10.0
Anonymous
Exceptional
04-03-2016
Exceptional
Pros: Breakfast Dinner popcorn and drink fountian...
Cons:
8.3
Anonymous
Very Good
04-01-2016
I enjoyed my stay but...
Pros: Like the fact that the pool was open until 10:00p.m.
Cons: That the breakfast stopped at 9:30
10.0
Anonymous
Exceptional
03-29-2016
I'm booking again for our...
Pros: Great hot breakfast and happy hour. Great indoor/outdoor pool and hot tub.
Cons: It rained
9.6
Anonymous
Exceptional
03-29-2016
Exceptional
Pros: Exceptional customer service oriented staff!
Cons:
10.0
Anonymous
Exceptional
02-17-2016
A Vert=y Pleasant stay
Pros: It was my first time staying at this property. I found it to be very nice centrally located shops & a good choice of places to eat. Close to major highways..Very clean the staff very cheerful & helpful. It was a surprise when management call my room & asked about how I was enjoying my stay & if I wanted to stay longer. They really made me feel welcome. The breakfast was very good.
Cons: The seating in outer area when you sat down you to eat sank so low it made it hard to get up ...It's hard for someone with back problems or any disability. But I still would give the hotel a 10
10.0
Anonymous
Exceptional
02-07-2016
Exceptional
Pros: everything was very wonderful
Cons: nothing
8.8
Anonymous
Excellent
01-14-2016
Nice place to stay in...
Pros: Dinner and breakfast included in rate was nice.
Cons: Bed was uncomfortable.
7.5
Anonymous
Good
01-03-2016
We come back because of...
Pros: We like the extras like the afternoon food. Indoor pool. And breakfast
Cons: We missed food in afternoon
10.0
Anonymous
Exceptional
12-31-2015
Excellent comfort and value while...
Pros: Everything! Room cleanliness and comfort, friendliness and helpfulness of staff, surrounding restaurants and shopping to name the least. And the 5:30 happy hour and delicious breakfast are just super!
Cons: I wish there's a Drury Inn in the Raleigh area.
10.0
Anonymous
Exceptional
12-31-2015
Great stay in Charlotte
Pros: The staff and facilities were top notch. We checked in late and they were very accommodating.
Cons:
5.8
Anonymous
Okay
12-10-2015
Not Worth the Price
Pros:
Cons: Really thought all rooms were suites. The reagular rooms are small. The breakfast was mediocre. Ask for extra towels--- had to go down stairs and get them. This Drury is dated---perhaps the one at North Lake is better.
8.8
Anonymous
Excellent
12-01-2015
Nice and clean accommodations and...
Pros: Staff was kind and room was nice and clean.
Cons: The neighborhood was not as good as I hoped.
10.0
Anonymous
Exceptional
11-22-2015
Best hotel stay ever! Awesome...
Pros: Excellent customer service!
Cons: N/A
6.7
Anonymous
Pleasant
11-15-2015
Noisy night
Pros: After we left, we discovered we'd left a pillow. We called from theroad, and a very nice young woman answered, and most cheerfully foundthe pillow, and agreed to send it to our home address!!
Cons: Somehow, after requesting a first floor double Queen, we ended up on thetop floor with a king????
It WAS my first time making an online reservation, but I thought I was clear.
There was a loud party across the hall, and it frequently spilled into the hallway until after 12.
5.0
Anonymous
Fair
10-25-2015
Passable
Pros:
Cons: Too expensive for what was received
10.0
Anonymous
Exceptional
10-20-2015
Excellent value with a friendly...
Pros: Pet friendly. Staff was very accommodating. Moved us to 1st Floor. Evening social was very nice. Room was clean and comfortable bedding.
Cons:
7.5
Anonymous
Good
10-17-2015
Good
Pros: Location is close to restaurants
Cons: Pets are allowed
10.0
Anonymous
Exceptional
10-13-2015
Great Stay
Pros: I just thought this was just a pricey hotel, but when I seen that they had not only a great breakfast, but also had a dinner buffet. I was wowed away.
Cons:
10.0
Anonymous
Exceptional
10-01-2015
would definitely visit again.
Pros: Rooms are good size, clean; staff was pleasant and helpful
Cons:
10.0
Anonymous
Exceptional
09-29-2015
UNCC parents with a great...
Pros: Great staff! Very clean rooms and a great breakfast.
Cons:
10.0
Anonymous
Exceptional
09-29-2015
best hotel for the price
Pros: Breakfast and cocktail
Cons: None
10.0
Anonymous
Exceptional
08-30-2015
My stay was excellent. I...
Pros: I was amazed at the phone call that I received, from the front desk to see if the room was alright or if I needed anything.
;detailController.handleFacebook('SEO','Drury Inn & Suites-Charlotte University Place', '98684', 'ACCOMMODATION', '3', '', '', 'http://aff.bstatic.com/images/hotel/max500/334/33415234.jpg', 'Charlotte', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','Drury Inn & Suites-Charlotte University Place', '98684', 'ACCOMMODATION', '3', '', 'http://aff.bstatic.com/images/hotel/max500/334/33415234.jpg', 'Charlotte', '', '', '', '');){kind=link}