Hilton Charlotte University Place

AAA Inspector Rating
8.7
Excellent
203 Guest Ratings
8629 J M Keynes Dr
Charlotte, NC 28262- Map It
Members save 5% or more and earn Honors points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.6
Bath3.4
Public Areas3.3
ARATED
AAA Inspector Notes
Adjacent to a shopping and dining complex, the grounds of this appealing property include a small lake with ducks and paddle boats. Ask for a lakeview room for the best views. Guest rooms feature a stylish, earth-tone décor, triple-sheet beds and large desks. Upper-level floors include access to a concierge lounge and upgraded room amenities like plump duvets, upscale single-serve coffeemakers and bathrobes. Smoke free premises. 393 units. 11-12 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-85 exit 45A (W.T. Harris Blvd), just e on SR 24, then just n. 8629 J M Keynes Dr 28262. Station: JW Clay Blvd.
AAA Benefit
Members save 5% or more and earn Honors points when booking AAA rates!
Pool
outdoor.
Parking
on-site and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
exercise room.
Guest Services
valet laundry, rental car service, room service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 203 guests
Showing reviews 1 - 5 of 50
1.6
Verified AAA Guest
Poor
Family w/Children
03-06-2017
Not clean and decor is horrible
Pros: Free Wifi
Cons: Almost everything
10.0
Verified Hotel Guest
Exceptional
Business Traveler
11-17-2017
Pros: The room was awesome and the location was.
Cons: Staff could of been a little more friendly and I ordered a flat bread that took 40 minutes to come out. Other than that all was ok.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
11-17-2017
Pros: It was quiet throughout my stay. Not much noise around the hallways and gave me some peaceful time.
Cons: I was treated as if I was getting a room for free and no attentiveness to my special request. I was not offered any room choice even being a Hilton Honors member.
8.0
Laurie
Very Good
Traveling as Couple
11-17-2017
Pros: Not that far away from center city
Cons: No bubble bath, no robes
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
11-17-2017
Pros: Location and ambiance
Cons: Did not leave clean towels-had limited services in regard to making the bed, etc. I did not realize this had to be requested.
Showing reviews 1 - 5 of 50