Attractive rooms feature large desks, comfortable bedding and upscale single-serve coffeemakers. Some one-bedroom suites are available, and many rooms have a jetted bathtub. The hotel is across the street from the NASCAR Hall of Fame and is walking distance to other downtown attractions.
Smoke free premises. 181 units. 15 stories, interior corridors. Accessibility (Call).
I-77 exit 10 or 10B, 0.6 mi e on Trade St, just s on Mint St, 0.5 mi e on 3rd St, just s on S Caldwell St, then just e. 508 E Dr Martin Luther King Jr Blvd 28202. Station: 3rd St/Convention Center.
AAA Benefit
Members save up to 10% and earn HHonors™ points when booking AAA rates!
complimentary and valet laundry, area transportation-within 3 mi.
Terms
1-7 night minimum stay, cancellation fee imposed.
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 173 guests
Showing reviews 1 - 5 of 50
9.4
Verified AAA Guest
Wonderful
Business
03-05-2016
Pros: The staff was wonderful, room was spacious and clean.
Cons:
10.0
Ombri
Exceptional
review category group of friends
09-19-2016
Pros: Staff was excellent; helped inform me about the city, which I was new to.
Cons: I really don't have anything to add on this. There could always be more beautiful girls on the staff I suppose.
10.0
Denice
Exceptional
mature couple
09-17-2016
Pros: We were given a voucher for breakfast (military upgrade)- VERY much appreciated.
We had a nice view of Charlotte from our bedroom, which we enjoyed.
Was great being walking distance from football stadium.
A very nice property overall. After a stressful trip,being there allowed us to exhale and rejuvenate.
Cons:
10.0
Deloris
Exceptional
solo traveller
09-16-2016
Pros: The check in was great
Cons: No dislike
7.5
David
Good
family with young children
09-06-2016
Pros: Good location
Cons: Pay for parking and pay for breakfast.
10.0
Jian
Exceptional
review category group of friends
08-27-2016
Pros: excellent,especially the service from the reception desk.
Cons:
10.0
Anndrea
Exceptional
review category group of friends
08-22-2016
Pros: Amazing customer service! 24 hour pool and shuttle services within a 3 mile radius! Great area in the heart of uptown, will definitely stay here next time I'm in Charlotte!
Cons:
8.8
Thomas
Excellent
solo traveller
08-14-2016
Pros: Staff at check in and the courtesy van driver
Cons: Exercise area.
9.6
Nick
Exceptional
young couple
08-06-2016
Pros: Staff was very helpful and friendly.
Cons: 200 for one night, mid week was kind of pricy I felt.
10.0
Janet
Exceptional
Family with Teens
07-18-2016
Pros: 24/7 pool and hot tub, cleanliness of room and public areas, very pleasant staff, shuttle bus access, parking rate is very reasonable.
Cons: I would have liked a ala cart breakfast as the buffet was pricey for four people.
9.2
Brittany
Wonderful
mature couple
07-17-2016
Pros: We enjoyed the spa tub a lot
Cons: Nothing I didn't like
7.9
Deidra
Good
family with young children
07-17-2016
Pros: How good the food was from the room service and how nice and helpful the front desk workers were
Cons: The 15 dollar parking a day was a bit much.
7.5
Greg
Good
mature couple
07-15-2016
Pros: The staff was outstanding, genuinely friendly and accommodating.
Cons: The decor in rooms was very dated,bathroom construction looked cheaply done.
6.3
Karin
Pleasant
review category group of friends
07-14-2016
Pros: Close to downtown
Cons: Staff could have been more helpful.
Received a different room than one reserved and no it wasn't an upgraded room.
10.0
Verified Hotel Guest
Exceptional
Business Traveler
07-12-2016
Pros: The staff were very pleasant and helpful. The room was was clean and very nice.
Cons:
9.6
Bernadette
Exceptional
family with young children
07-05-2016
Pros: I love the location, and breakfast was, wonderful, I was on 4th level, the Parking lot was on the same level. Nice!
Cons: My next door neighbor was very loud, my husband and I we didn't get good sleep. Their was talking screaming all night.
6.7
Ashley
Pleasant
review category group of friends
06-30-2016
Pros: The staff was super nice and helpful and it was in a very convenient location with everything in a few blocks walking distance and they put us in a room with a great view! The NASCAR Hall of Fame was right there and was very fun to visit!
Cons: We did have the biggest roach we have ever seen crawling on our wall which we killed and flushed down the toilet. We did notify the front desk the next day at check out and bless his heart he looked mortified and speechless.
8.3
Chatura
Very Good
review category group of friends
06-30-2016
Pros: It's clean and nice looking
Cons: The breakfast should have been included to the package
5.0
Holly
Fair
solo traveller
06-26-2016
Pros:
Cons: Actually reached like cigarette smoke, burns on the toilet seat.
7.1
Vernon
Good
family with older children
06-26-2016
Pros: The room was clean and comfortable. The employees were friendly and nice. The location was convenient.
Cons: We had to pay to park our car in their garage while staying in their room. The Breakfast was expensive! No Continentel Breakfast.
10.0
Darrick
Exceptional
mature couple
06-21-2016
Pros: Location clean room
Cons: Everything good
10.0
Stephanie
Exceptional
mature couple
06-01-2016
Pros: The bed was very comfortable and the staff was excellent!
Cons: No complaints
8.8
James
Excellent
young couple
05-07-2016
Pros:
Cons: Bed was very hard
8.0
Kari
Very Good
solo traveller
04-29-2016
Pros: Good location.
Cons: Hotel restaurant and bar a bit basic.
10.0
Drew
Exceptional
review category group of friends
04-19-2016
Pros: Loved that the pool and hottub were open 24 hrs! Staff was incredibly nice! One of the cleanest hotels I've stayed in this year! It was great that we could walk to a handful of bars and restaurants.
Cons: Parking.
9.6
Darlene
Exceptional
young couple
04-19-2016
Pros: I enjoyed the view and the spa tub. My husband and I had such a relaxing evening. Definitely will be back.
Cons: I feel like for the price of the room that a complimentary breakfast should be included.
10.0
Daniel
Exceptional
solo traveller
04-10-2016
Pros: Everything. I am generally not a fan of American hotels but this time I was very pleasantly surprised. I came to Charlotte for conference at the conference center which was very close by.
Quite rooms, good view over city. Clean, But most of all the staff. Very efficient and go out of their way to help. Receptionist Stephen Yates was outstanding. All people were good credit to their company.
Cons: Nothing really - Perhaps the shower head could have been better designed - was either massage or drizzle, nothing in betweeen.
9.0
Verified Hotel Guest
Wonderful
Business Traveler
04-03-2016
Pros: Location to where I needed to be in downtown Charlotee and pricing
Cons: Housekeeping did not fully replenish with CLEAN towels or coffee each day
9.6
Nicole
Exceptional
young couple
03-27-2016
Pros: I loved everything about this hotel. The room was comfortable. The jacuzzy and pool was relaxing.The staff was friendly. Great hotel overall.
Cons: There was nothing I didn't like.I loved it all.
9.2
Todd
Wonderful
family with young children
03-26-2016
Pros: Bed very comfortable
Cons: NA
10.0
Eric
Exceptional
solo traveller
03-24-2016
Pros: I arrived 2 hours before check in, the GM Erik secured me a room on the spot. The location was amazing, only a 3 block walk to see the Hornets.
Cons: Nothing needs to change!!!
8.3
Pamela
Very Good
review category group of friends
03-16-2016
Pros: Room was very clean. Bed was very comfortable. Staff was very friendly.
Cons: It's crazy to pay for parking when you pay so much for a room. Also, for the price, there should be continental breakfast available.
P.s. to the asshat who lives in the hotel and thinks the world owes you something or revoles around you....think again. The world would be better without people such as yourself.
10.0
Neal
Exceptional
solo traveller
03-10-2016
Pros:
Cons: AC unit dying in the first room they put me in and made a loud shrill noise. They took care if me immediately and put me in another room. Service was called on the unit as well. Great customer service.
9.6
Shaquanna
Exceptional
family with young children
03-06-2016
Pros: The room and view was great staff was friendly.
Cons: That i had to pay for parking 15$ after ive spent 200$ for the room why pay for parking
7.5
Steven
Good
mature couple
03-01-2016
Pros:
Cons: Charge for room!
9.6
Lakeisha
Exceptional
young couple
02-21-2016
Pros: We loved our room the view was incredible!! The shuttle service was awesome to use and all of the staff were so helpful!
Cons: I would have liked to be warned before overcharging my card for a deposit. That needs to be updated so travelers can expect it. I didn't even know about it until I checked my card statement.
9.2
Leslie
Wonderful
review category group of friends
02-16-2016
Pros: The shuttle ride to the convention and the microwave in the room.wow!!
Cons: No breakfast :-( but you guys had a microwave.!
10.0
Tracy
Exceptional
family with older children
02-14-2016
Pros: Location was perfect for an event we were attending at the GWCC.
Cons: The water wasn't hot enough in the shower.
10.0
Elodie
Exceptional
family with older children
02-08-2016
Pros: The staff was very helpful The courtesy van was very helpful
Cons: That we could not stay longer
10.0
Marie
Exceptional
mature couple
02-07-2016
Pros: accommodations were excellent, ease in parking, all staff courteous and helpful
Cons: nothing to offer
9.6
Erin
Exceptional
review category group of friends
02-01-2016
Pros: Almost everything was excellent, accomodations, service, friendliness and helpfulness from the staff, overall great!
Cons: The service at breakfast Sat morning could have been a little friendlier, helpful, etc. Server acted very unconcerned with our table of three.
7.9
Gary
Good
solo traveller
02-01-2016
Pros: good location friendly staff, cleanliness
Cons: We could have used a later check out our plane didn't leave until late in the day.
9.6
Abigail
Exceptional
review category group of friends
01-28-2016
Pros: Loved the convenient location and the complimentary, ready upon request shuttle!
Cons: Not much could have been better!
7.1
James
Good
young couple
01-17-2016
Pros: The room was nice
Cons: Paying $15 to park in the hotel parking garage and not being told that it was going to be added to the bill. No complemetary breakfast.....buffet was $12.95 and no different than free breakfast at other hotels.
7.9
Theresa
Good
mature couple
01-09-2016
Pros: The location and the Room with the. Whirlpool tub!
Cons:
8.8
Lisa
Excellent
solo traveller
01-05-2016
Pros: Accessibility. Cleanliness. Staff was great
Cons: I was given a room by elevator on 6'th floor. The threee nights I was there I never really slept due to loud people coming off and getting on elevator. Also, if you come back to hotel too late you are not allowed to park in garage. The garage that we are already paying 15 dollars a day. So if you re too late returning to hotel, you then have to pay for a $5 dollar token to park in parking lot behind hotel. This was not explained ($15/day) and 5$ dollar after hours parking before booking This hotel. That was the only downside. Staff was wonderful. Love Charlotte
9.2
Daniel
Wonderful
young couple
01-05-2016
Pros: Everything
Cons: N/a
8.3
Terri
Very Good
family with older children
12-31-2015
Pros: Front desk gentlemen Mr. Cherry was AWESOME. He helped us a lot.
Cons: I like the old fashioned coffee pots, don't care for the kerig. Also need bigger pillow and thicker bedding
7.5
Gregory
Good
solo traveller
12-27-2015
Pros: Location
Cons:
10.0
Robert
Exceptional
young couple
12-08-2015
Pros: The customer service was outstanding! Adrain helped us when we checked in and he was outstanding! The parking deck was full so he moved his car so we could park in his spot in the deck. He went above and beyond to help.
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