Hyatt Place Charlotte/Airport/Lake Pointe

AAA Inspector Rating
8.7
Excellent
563 Guest Ratings
4119 South Stream Blvd
Charlotte, NC 28217- Map It
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.2
Public Areas3.1
AAA Inspector Notes
Spacious rooms offer modern amenities like large TVs with a media hub for plugging in all of your devices, plus sectional pull-out sofas. Rooms with a king bed have a good-size tiled shower. The small lobby café offers hot breakfast daily and has a light-fare menu available throughout the day. The outdoor pool, although heated, is not open year-round. Smoke free premises. 122 units. 6 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-77 exit 6B, 2 mi nw on Billy Graham Pkwy exit Coliseum/Tyvola Rd, then 0.8 mi se on Tyvola Rd, then just s. 4119 South Stream Blvd 28217.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation, area transportation-within 3 mi.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 563 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was very friendly, the room was very clean I loved the pool the breakfast was ok but if your looking to save a few extra bucks, then go for it! The cooking service was good me and my husband ordered pizzas a little pricy but good.
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: The tall blonde girl from Raleigh.
Cons: Rest of staff was rude, nosy, and unhelpful. No one seemed to even have an idea of where, or how, I could get my suits pressed which is unacceptable: Especially when considering how close this hotel is to the airport and convention center. The TV guide,
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hotel was amazing! Breakfast was delicious and not your normal hotel breakfast (biscuits and gravy!) and the staff was very friendly and helpful. Hotel Employee nailed the service!
Cons: I have no complaints about this place whatsoever.
3.0
Anonymous
Poor
08-11-2017
Staff very accommodating and eventually solved the problem because they had space available. If the hotel was fairly full, I'm sure they would have needed to move us to a new property.
Pros: Aesthetically nice hotel but mechanically, this property needs serious maintenance work.
Cons: Awakened at 3am by failing A/C. Had to move rooms 3 more times to finally get one that worked. Fridge didn't work so had to be replaced next day. Most rooms are pretty but they failed to update mechanical items. Most rooms probably need work.
8.0
Anonymous
Very Good
08-11-2017
Pros: Clean, attractive. Friendly, efficient staff
Cons: Awful complementary breakfast!!!
Showing reviews 1 - 5 of 50