Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel features spacious rooms with a king or two queen beds, large desk, oversize TV, wet bar with mini-fridge and sectional pull-out sofa. Rooms with a king bed have an oversize tiled shower. Daily complimentary breakfast is served in the lobby, while the Gallery Café serves a limited, light-fare menu all day. The Gallery Market offers snacks and drinks, which include some grab-and-go fare. The hotel is pet-friendly to dogs only; call for details about the pet policy.
Smoke free premises. 126 units. 6 stories, interior corridors. Accessibility (Call).
I-77 exit 3 southbound; exit 2 northbound, just e. 7900 Forest Point Blvd 28273.
AAA Benefit
Members save 10% or more and earn World of Hyatt points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 685 guests
Showing reviews 1 - 5 of 50
8.8
Verified AAA Guest
Excellent
Couple
10-31-2016
We had a very nice stay at this hotel, and would definitively return here. Staff was vey nice. Good breakfast selection.
Pros: Location, nice breakfast. Quiet yet close to highway.
Cons:
9.2
Verified AAA Guest
Wonderful
Family w/Children
07-16-2016
Nice hotel, clean
Pros: Lots of space
Cons: No tub
10.0
Sarah
Exceptional
young couple
04-16-2018
I enjoyed the hotel and...
Pros: The breakfast was amazing! The cleanliness of the rooms were amazing! Staff was great!
Cons:
10.0
Jermond
Exceptional
young couple
04-16-2018
Exceptional
Pros:
Cons:
10.0
Joseph
Exceptional
family with young children
04-16-2018
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
young couple
04-16-2018
Superb
Pros: Everything
Cons:
9.6
John
Exceptional
young couple
04-15-2018
Exceptional
Pros: The room was extra large. The guests were polite, mostly family members. The breakfast was very good.
Cons:
9.0
Lauren
Wonderful
Group Traveler
04-13-2018
Pros: It was quiet, convenient, and clean. We didn't take advantage of the pool, but there were families in it every day we were there, and if we go back we'll bring our suits.
Cons: We arrived after 11pm due to some flight delays, and they only had one person working at the front desk, who also had kitchen duties. We waited probably 5-15 minutes for the person before us to be able to check in.
10.0
Jeffrey
Exceptional
04-13-2018
Pros: The staff could not have been any nicer. Clean rooms great location and staff that were the BEST!
Cons:
10.0
Dale
Exceptional
04-13-2018
Pros: The staff was VERY friendly. Easy check-in and out.
Cons: I've had more variety at the breakfast bar at less expensive hotels.
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: The space and amenities
Cons: Pool seemed to be cloudy
8.0
Verified Hotel Guest
Very Good
Traveling as Couple
04-13-2018
Pros: Staff was friendly.
Cons: Just a small hiccup with the activating our keys. The front desk staff ended up taking us to our rooms and we were told that keys would be delivered but we ended up having to ask for the keys at the reception desk in the morning.
10.0
Stefanie
Exceptional
Business Traveler
04-13-2018
Pros: The staff is absolutely amazing at this hotel! Very friendly and helpful. The daily free breakfast was also delicious.
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
04-13-2018
Pros: Room size
Cons: Some parking not well lit at night
7.5
Deborah
Good
young couple
04-12-2018
Good
Pros:
Cons:
7.5
Vernon
Good
solo traveller
04-12-2018
Good
Pros:
Cons:
10.0
Ki
Exceptional
review category group of friends
04-11-2018
Exceptional
Pros: The beds were super comfy!
Cons: There was no microwave in the room.
9.6
John
Exceptional
family with young children
04-10-2018
Nice Stay
Pros: Staff were very friendly and helpful, clean room, great location, breakfast looked good, even though we could not stay to eat it
Cons: Everything was fine
7.5
Alexander
Good
family with young children
04-09-2018
Good
Pros:
Cons:
7.5
Renee
Good
family with young children
04-09-2018
Good
Pros:
Cons:
10.0
Justin
Exceptional
review category group of friends
04-09-2018
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
young couple
04-09-2018
Exceptional
Pros: Everything was good except being too hot. Had to open the window to cool down. The temp outside was cold so the ac wouldn’t kick on
Cons: Maybe a ceiling fan
10.0
Anonymous
Exceptional
family with young children
04-09-2018
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
young couple
04-09-2018
Pleasant
Pros:
Cons:
6.7
Karli
Pleasant
young couple
04-08-2018
Not horrible but I will...
Pros: The bed was comfortable and Lucy at the front desk was the best part of my trip.
Cons: The space in the bathroom, pool was closed, no bathtub, no view from room other than parking lot.
9.2
Jamie
Wonderful
family with young children
04-08-2018
Superb
Pros: The room was spacious. The breakfast was delicious. The staff was friendly.
Cons: The beds were the size of a twin bed, very small but comfortable.
10.0
Jerseychick
Exceptional
solo traveller
04-08-2018
I really enjoyed my visit
Pros: Those beds are something else. I felt like I was sleeping on clouds.
Cons: I didn’t like the breakfast time. I wish breakfast ended a little later during the week I kept missing it.
9.2
Ryanne
Wonderful
family with young children
04-08-2018
Great room for my family...
Pros: The staff was very nice! ! The room was a great size. Everything was pretty and clean.
Cons: The breakfast was a bit weak and an indoor pool would have been great. The bathroom was very small.A microwave would have been great too.
9.2
Ramona
Wonderful
family with young children
04-08-2018
Superb
Pros: The moment I walked in everything was great. The front desk person (Mrs. Lucy) was so welcoming and friendly. Each time we encountered a staff member at the desk or hallway they always spoke and asked how we were doing. Very good experience!!!!!
Cons:
7.5
Anonymous
Good
family with young children
04-08-2018
Good
Pros: Close to highway
Cons: N/A
3.8
Jose
Poor
family with young children
04-07-2018
Poor
Pros:
Cons: Bacon is out after 30 min, housekeeping not so clean, pool was shut down, place was falling apart
9.2
Mya
Wonderful
young couple
04-07-2018
Relaxing
Pros:
Cons: Not alot of vegan options for breakfast
9.6
Desiree
Exceptional
family with young children
04-07-2018
Exceptional
Pros:
Cons:
10.0
Serena
Exceptional
family with young children
04-06-2018
Exceptional
Pros: This was an amazing stay from check in till check out
Cons:
5.8
Ashley
Okay
family with young children
04-06-2018
Okay
Pros:
Cons: That dhec shut the pool down and the one day my kids were there to enjoy the pool they couldn't
10.0
Briashia
Exceptional
young couple
04-06-2018
Exceptional
Pros:
Cons:
8.8
Kevin
Excellent
solo traveller
04-06-2018
Fabulous
Pros:
Cons:
7.5
Adrianne
Good
family with young children
04-06-2018
Good
Pros:
Cons:
8.8
Msmith90
Excellent
family with young children
04-06-2018
Fabulous
Pros:
Cons:
10.0
Lacretia
Exceptional
family with young children
04-05-2018
Nice, cozy, friendly atmosphere
Pros: The hotel was very clean and beds were super comfortable! The staff were very helpful and friendly. The only thing I regret is not being able to spend more time there! I definitely will be visiting this property again!
Cons:
10.0
Mike
Exceptional
family with young children
04-05-2018
Great hotel close to the...
Pros: good location
Cons: People on floor a little loud but I think security handled it
10.0
William
Exceptional
solo traveller
04-05-2018
Exceptional
Pros:
Cons:
7.5
Dr
Good
family with young children
04-04-2018
Good
Pros:
Cons: The rooms have no microwave. They do not change sheets daily you have to tell them. The breakfast doesn't look nothing like the pictures.
5.0
Michael
Fair
family with young children
04-04-2018
Looks good but the details...
Pros: Clean and modern decor.
Cons: Clean and looked good, but the pull out sofa, closet, and toilet were all broken. No extra blankets for the pull out sofa. The guy at check-in was rude, and the breakfast was basically gone by 830 am, and very few places to sit and eat.
7.1
Stacey
Good
solo traveller
04-04-2018
Good
Pros: The bathroom was far too small for my liking. Especially when compared to other Hyatt place locations such as the 1 downtown Charlotte.
Cons: Bathroom size
6.3
Anonymous
Pleasant
family with young children
04-04-2018
Pleasant
Pros: Friendly environment, easy location
Cons: It was too loud in the floor. They other guess was screaming all night
10.0
Anonymous
Exceptional
young couple
04-04-2018
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
family with young children
04-04-2018
Good
Pros:
Cons:
6.5
George
Pleasant
young couple
04-03-2018
okay
Pros: The staff were friendly,and easy access to the highway
Cons: Breakfast was not as superior to the Holiday Inn and Quality Inn
9.2
Emerson
Wonderful
family with young children
04-03-2018
Overall, our stay was pleasantly...
Pros: The room was clean, bed sheets were new and fresh. Breakfast was good coz you got enough choices..
Cons: There are no staff who could bring your request like soap or towels directly to your room. You have to get ityourself at the front desk..
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