MainStay Suites

AAA Inspector Rating
8.7
7926 Forest Pine Dr
Charlotte, NC 28273- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room2.9
Bath2.0
Public Areas2.6
AAA Inspector Notes
Studio and one-bedroom suites have simple décor with pull-out sofas and efficiencies equipped with full-size refrigerators, two-burner cooktops, microwave ovens and dishwashers. Basic cooking utensils are included. Waffles are featured on the complimentary continental breakfast. Smoke free premises. 77 efficiencies. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Extended Stay Hotel
Location
I-77 exit 3 southbound; exit 2 northbound, just e, then just s. 7926 Forest Pine Dr 28273.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
limited exercise equipment.
Guest Services
coin laundry.
Terms
pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 33 guests
Showing reviews 1 - 5 of 41
2.0
Anonymous
Poor
07-21-2017
This is a clean but well worn hotel. The front desk staff started out nice, but a manager bizzarly accused my wife of having smokers in our room and wanted to search it(we do not smoke and hate being around smoke). This was when she went to get more towels, since there were only 2 bath towels in the room. The only ice machine on the property was broke (machines in each room refrigerator so not a huge deal). We came back to the room the next evening and it had not been cleaned. The front desk said they forgot, so we got clean towels and toilet paper and said forget cleaning. That night there was some crazy in the room above us that was literally stomping around, slamming doors and screaming so loud multiple people called the front desk. The front desk said they were evicting them, but the noise went on until after 2 AM. There are a lot of better places to stay. This certainly does not deserve the stars it got even on a good day.
Pros: The front desk was very nice on arriving. The suite style room is nice with a mini kitchen.
Cons: The longer we were there the worse it got. Broken ice machine, being accused of smoking in the room by the manager, they "forgot" to clean our room, crazy guest upstairs that was eventually evicted from the hotel.
8.0
Anonymous
Very Good
07-21-2017
Pros: Large room
Cons: Nothing
4.0
Anonymous
Disappointing
07-21-2017
Pros: The place was just not up to par. You couldn't get in the front entrance due to maintenance issues. Ice machine broken, I was putting a handicap room with no keys. Yes, no keys!! My phone in the room didn't work and then the fire alarm kept beeping all
Cons: A Huge disappointment!!! The night auditor, was the only saving grace. He apologized, walked up because my key would not work in the door, helped out the best he could And was very sympathetic towards the situation. I really felt sorry for him.
10.0
Anonymous
Exceptional
07-03-2017
wonderful place to stay
Pros: Friendly staff
Cons: Nothing
9.6
Anonymous
Exceptional
06-30-2017
Great deal. Great room. Great...
Pros: The staff was so friendly and professional. I had a problem and it was resolved immediately.
Cons: Television was small
Showing reviews 1 - 5 of 41