Omni Charlotte Hotel

AAA Inspector Rating
8.7
Excellent
100 Guest Ratings
132 E Trade St
Charlotte, NC 28202- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.7
Overall
Room3.5
Bath3.6
Public Areas4.0
AAA Inspector Notes
This contemporary hotel is in a complex containing a shopping mall, a civic center and business offices. The striking angular exterior makes for some varied room floor plans. Rooms tend to be spacious with either a king or two double beds and a large desk. All of uptown Charlotte's attractions are at your doorstep. Smoke free premises. 374 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-77 exit 10 or 10B, 0.8 mi e. 132 E Trade St 28202. Station: CTC.
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
health club, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 100 guests
Showing reviews 1 - 5 of 50
6.0
Anonymous
Pleasant
08-11-2017
Pros: The location of the hotel was great and it was easy to find!! The room was spacious and the valet staff/bellman were extremely helpful and accommodating!!
Cons: The staff seemed rather unfriendly when we checked in. This hotel seems like it needs updated. The bathroom was super tiny. They need to update the rooms and clean better in the corners. It didnt compare well to the many other 4 stars I have stayed at.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: The hotel was overbooked. I was put in a room with a pull out bed to sleep on. Couldn't get any sleep because the pull out bed was so uncomfortable and the room smelled awful. I had a severe headache from the smell. Not a four star hotel.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location and the customer service inside and outside!
Cons: Couldn't get the doggone clock to work... To set an alarm. Either it was broken or too complicated.
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was friendly. Great location and amenities.
Cons: Rooms were dated and in need of a remodel. For this reason, my rating would be 3 stars.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location, clean & spacious room, staff was very nice and helpful.
Cons: only overnight parking option was $24 valet parking
Showing reviews 1 - 5 of 50