Omni Charlotte Hotel

AAA Inspector Rating
8.7
Very Good
7 Guest Ratings
132 E Trade St
Charlotte, NC 28202- Map It
Photos
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AAA Inspector Notes
This contemporary hotel is in a complex containing a shopping mall, a civic center and business offices. The striking angular exterior makes for some varied room floor plans. Rooms tend to be spacious with either a king-size or two double beds, large desks and a minibar stocked with snacks and drinks. Smoke free premises. 374 units. 15 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-77 exit 10 or 10B, 0.8 mi e. 132 E Trade St 28202. Station: CTC.
Pool
outdoor.
Parking
valet only.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet (fee), safes.
Sports & Recreation
health club, massage.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 7 guests
Showing reviews 1 - 5 of 50
10.0
Daniel
Exceptional
review category group of friends
09-19-2016
Pros: I loved the location!
Cons:
10.0
Valeria
Exceptional
review category group of friends
09-19-2016
Pros: The hospitality of the employees. They were excellent. Went above my expectation. Told the front desk clerk we were celebrating my friends birthday & they sent cake & champine to your room. GREAT CUSTOMER SERVICE.
Cons:
8.8
Marcia
Excellent
family with young children
09-10-2016
Pros: It was a very short stay. Staff was helpful in suggesting place to eat.
Cons:
4.2
Chloe
Disappointing
young couple
09-06-2016
Pros:
Cons: The first room we were given was damp. The entire carpet was wet and the room smelled terrible. Reception did switch us as soon as we called which was good and they did apologise. Room was incredibly noisy with the bars and clubs over the road. It would have been nice to have had a heads up about this prior to booking. I wouldn't have booked this hotel if I'd have known. Very expensive for a dated, noisy understaffed hotel. No concierge and often just one person on reception so it wasn't possible to ask for recommendations or directions without waiting for 15 minutes. No map or directions or dining suggestions provided on check in. Booking.com said I received free wifi. Wasn't provided free wifi initially, had to call and explain. They did refund the wifi cost on my bill.
8.8
Allen
Excellent
family with young children
09-06-2016
Pros: You guys didn't give the right date so I didn't get the rooms Thu booking.com. They said they had cancel the date I had because I didn't come Friday.and the price was to high than the price y'all gave me.I only got it because it was my daughter birthday.
Cons: The location.
Showing reviews 1 - 5 of 50