The Ritz-Carlton, Charlotte

AAA Inspector Rating
8.7
Exceptional
31 Guest Ratings
201 E Trade St
Charlotte, NC 28202- Map It
Special member savings plus Marriott Rewards® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
5.0
Overall
Room5.0
Bath5.0
Public Areas5.0
Service5.0
AAA Inspector Notes
Inspector Pick (Spa): Escape the bustle of the city with an indulgent visit to the penthouse spa. Get wrapped, scrubbed, rubbed and polished in posh style!
The elegant hotel has original artwork in the intimate public areas, and sedate glamour abounds in the spacious guest rooms. The marble bathrooms have soaking tubs and separate showers. The desks have a charging station that can accommodate just about every device you can carry. Indulge yourself at the lobby cocoa bar or the wellness spa. An exclusive craft cocktail lounge is located on the 15th floor, open Wednesday-Saturday. For further relaxation, visit the 18th floor pool, where loungers are positioned in front of the floor-to-ceiling windows for views of the city. If you prefer your quiet time without a view, drop into the adjacent relaxation suite, a serene room primed for meditation with subdued lighting and plump sofas. Smoke free premises. 146 units. 18 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Boutique Hotel
Location
I-77 exit 10 or 10B, 0.9 mi e; jct College St. 201 E Trade St 28202. Station: CTC.
AAA Benefit
Special member savings plus Marriott Rewards® points when booking AAA rates!
Eco Certification
The U.S. Green Building Council's LEED rating system provides independent, third-party verification that a building meets the highest green building and performance measures.
Pool
heated indoor.
Parking
valet only.
Dining & Entertainment
BLT Steak, see separate listing, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, pay movies, video games, safes. Fee: high-speed Internet, wireless Internet.
Sports & Recreation
sauna, hot tub, steamroom, recreation programs, bicycles, health club, spa.
Guest Services
valet laundry, boarding pass kiosk, room service.
Terms
check-in 4 pm, 3 day cancellation notice-fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Exceptional
Based on Ratings from 31 guests
Showing reviews 1 - 5 of 37
7.0
Susan
Good
Business Traveler
12-15-2017
Lovely Hotel but don't eat in the restaurant.
Pros: Design quality and spaciousness!
Cons: Food was not good for the price point.
8.0
Kimberly
Very Good
Traveling as Couple
12-15-2017
Pros: Great service. Great food. Great room.
Cons: Loud music from across the street nightclub until 2am!
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
12-15-2017
Pros: Ambiance and customer service
Cons: Hearing the noise from the street
4.2
Preston
Disappointing
young couple
11-30-2017
Disappointing
Pros:
Cons: We were on our wedding night stay and mid festivities we had to evacuate. I know that there is no way possible to prevent a fire, however we exspected at least an explanation. I especially took the offense when my new wife had to stand outside the hotel with a towel at the same time the basketball game was dismissed next door. Overall we wanted an apology for the false alarm and extra attention. Running down 16 flights of stairs in a towel can we fun in certain situations but this was not one of them
7.5
Tim
Good
solo traveller
11-24-2017
Great Service
Pros: Service
Cons: Price - very expensive for a Ritz
Showing reviews 1 - 5 of 37