The elegant hotel has original artwork in the intimate public areas, and sedate glamour abounds in the spacious guest rooms. The marble bathrooms have soaking tubs and separate showers. Rooms with king beds are equipped with both espresso makers and regular coffeemakers. The desks have a charging station that can accommodate just about every device you can carry. Indulge yourself at the lobby cocoa bar or the wellness spa. An exclusive craft cocktail lounge is located on the 15th floor, open Wednesday-Saturday. For further relaxation, visit the 18th floor pool, where loungers are positioned in front of the floor-to-ceiling windows for views of the city. If you prefer your quiet time without a view, drop into the adjacent relaxation suite, a serene room primed for meditation with subdued lighting and plump sofas.
Smoke free premises. 146 units. 18 stories, interior corridors. Accessibility (Call).
sauna, hot tub, steamroom, recreation programs, bicycles, health club, spa.
valet laundry, boarding pass kiosk, room service.
check-in 4 pm, cancellation fee imposed.
OVERALL GUEST SCORE
Based on Ratings from 27 guests
Showing reviews 1 - 5 of 10
Pros: Everything was wonderful --the smiles, the food, the atmosphere!
review category group of friends
Pros: love the atmosphere
Cons: free wifi and valet
Pros: The Hospitality Was Great.
Cons: Wish We Were Atleast Alerted That The Alcohol And Refreshments Were Not Free. Llh
Pros: Room service food was sub standard
family with young children
Pros: The bed was great. The people were very helpful.
Cons: The pull out bed was very uncomfortable. It felt like I was sleeping on a grill.
Pros: I have resided at many Ritz Carlton hotels over the years and this experience was superb, it exceeded my expectations, great job Charlotte
Pros: Everything was exellent
Cons: I didn't like the restaurant
Pros: Friendly Staff.
Pros: Everyone was very professional and friendly. I will stay there again and would recommend it to everyone
Pros: The gym, which was fantastic
the friendliness of the front staff
Cons: The swimming pool had way too much chlorine in it;
we asked for a car service and they insisted on paying cash after the drop off - was never mentioned at booking. Problem was that the concierge used a 'cheaper' service by one of his friends