Rooms offer modern décor with triple-sheeted beds and large desks. Rooms with a king bed have a pull-out sofa, and some feature a two-person jetted bathtub. Pancakes are featured on the complimentary breakfast.
Smoke free premises. 79 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Clean, friendly and close to everything we went to do! Wish they could control the weather too:)
Cons:
10.0
Kathryn
Exceptional
Traveling as Couple
04-13-2018
Pros:
Cons: Pool is closed for the season and I don't believe it was stated anywhere that it was an outdoor pool.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
04-13-2018
Pros: the staff was friendly; the location great appreciated they offered dinner on the weeknights, and breakfast every day
Cons: could definitely hear the ice machine from my room, which was a bit dated; bathroom could use minor repairs
9.6
Thomas
Exceptional
family with young children
04-11-2018
Nice getaway for daughters birthday
Pros: Staff were very friendly, both at check in and check out. Room was great and beds slept well. Better than average breakfast with cheese omelets, egg whites, sausage, bacon, and gravy biscuits. Location was close to many restaurants and Concord Mills Mall
Cons: Nothing
10.0
Anonymous
Exceptional
family with young children
04-09-2018
Exceptional
Pros:
Cons:
9.6
John
Exceptional
solo traveller
04-08-2018
Exceptional
Pros:
Cons:
7.5
Rochelle
Good
young couple
04-03-2018
Hotel Getaway
Pros: Friendly staff and clean accommodations. There was a nice breakfast.
Cons:
10.0
Angela
Exceptional
review category group of friends
04-02-2018
I will be coming it...
Pros: I slept like a queen
Cons: Everything was lovelyi
8.3
Anonymous
Very Good
young couple
04-02-2018
Very good
Pros:
Cons:
10.0
Michael
Exceptional
solo traveller
03-31-2018
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
solo traveller
03-27-2018
Fabulous
Pros:
Cons:
10.0
Lemeul
Exceptional
young couple
03-23-2018
Exceptional
Pros:
Cons:
10.0
Andrienna
Exceptional
young couple
03-12-2018
Exceptional
Pros: The front desk clerk that checked us in,was AWESOME
Cons:
10.0
Sonya
Exceptional
family with young children
03-08-2018
Exceptional
Pros: The beds are the main reason we choose Holiday Inn. The pillow top mattresses and the variety of pillows they supply always gives me an excellent nights sleep.
Cons:
10.0
Anonymous
Exceptional
solo traveller
03-07-2018
Exceptional
Pros:
Cons:
10.0
Jennifer
Exceptional
young couple
03-02-2018
Exceptional
Pros:
Cons:
7.5
Gary
Good
family with young children
02-23-2018
Good
Pros:
Cons:
10.0
Latoya
Exceptional
solo traveller
02-17-2018
Exceptional
Pros:
Cons:
10.0
Kim
Exceptional
young couple
02-11-2018
Exceptional
Pros: Everything was great!! Staff was so friendly and helpful. Pancake machine was amazing!
Cons:
10.0
Adam
Exceptional
young couple
02-07-2018
You won't be disappointed!
Pros: I loved the bed it was so comfortable and the sheets weren't stiff. The staff couldn't have been any friendlier. I liked that there was a restroom near the lobby. I loved how close it was to concord mill.
Cons: Really nothing. Best hotel I've been to since I can remember.
10.0
Harriett
Exceptional
young couple
02-07-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
review category group of friends
02-05-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
01-11-2018
.
Pros: Easy accessibility. Clean.
Cons: .
10.0
Vivian
Exceptional
family with young children
12-29-2017
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
12-25-2017
Exceptional
Pros:
Cons:
7.1
Joshua
Good
solo traveller
12-22-2017
Good
Pros: Very convenient for work and entertainment. Rooms were very nice and clean
Cons: The breakfast wasn't very good.
7.5
Gilda
Good
family with young children
11-25-2017
Good
Pros:
Cons:
10.0
Korey
Exceptional
family with young children
11-20-2017
Totally recommend
Pros: Great location. Very comfortable bed.
Cons: No complaints.
7.9
Vanessa
Good
family with young children
10-27-2017
Good
Pros:
Cons:
7.5
Rat
Good
solo traveller
10-23-2017
Go easy on the room...
Pros: Room was clean and orderly.
Cons: The only issue I had was that the room smelled like someone poured out a bucket of some kind of room freshener or cleaner in the carpet. It was overpowering!!! I couldn't open the window, so left on the bathroom exhaust fan and turned the heat up to 80 while I was out of the room to try and get that strong chemical smell out!!! After the first day, the smell had dissipated. If I had not been at the Speedway for that first day, I would have been forced to request another room. Tell the cleaning staff to go easy on that stuff! Ugh!
7.5
Anonymous
Good
mature couple
10-18-2017
Good
Pros:
Cons:
5.4
Stefano
Fair
family with young children
10-10-2017
Perfect location but mediocre accommodations
Pros: We were in town for the Nascar race and the location is perfect! The restaurants and shops are in perfect proximity to the hotel.
Cons: The rooms can use a bit of updating. They weren't exactly the cleanest. Our stay was way too expensive for what we got at the hotel. I know that it's Nascar weekend but that's not an excuse for poor accommodations.
10.0
Larhonda
Exceptional
young couple
10-02-2017
Exceptional
Pros:
Cons:
8.8
Jennifer
Excellent
young couple
09-10-2017
We enjoyed our stay very...
Pros: Breakfast was awesome. Room was perfect.
Cons: There was a dirty washcloth left in the shower from the previous occupant
10.0
Randy
Exceptional
solo traveller
08-23-2017
Exceptional
Pros:
Cons:
9.6
Cathy
Exceptional
family with young children
08-23-2017
Very nice
Pros:
Cons:
8.3
Laura
Very Good
young couple
08-10-2017
Very good
Pros:
Cons:
10.0
Rodney
Exceptional
young couple
08-05-2017
You all are a good...
Pros: Breakfast bar
Cons: Leftovers during manager's reception
5.0
Anonymous
Fair
young couple
08-04-2017
Passable
Pros:
Cons:
6.7
Anonymous
Pleasant
family with young children
08-02-2017
Pleasant
Pros:
Cons:
7.1
Anonymous
Good
family with young children
07-30-2017
Good
Pros:
Cons:
5.0
Emily
Fair
young couple
07-15-2017
Comfy king bed, but found...
Pros: I loved how comfortable the king sized bed was!!
The staff was extremely nice and helpful as well. The jetted tub was also nice.
Cons: I hated the horrible odor of the room (musky/mildew?). The shower was way too small! I ended up finding a decent sized cockroach crawling up the wall. Gross!
9.6
Sophia
Exceptional
family with young children
07-08-2017
Exceptional
Pros:
Cons:
10.0
Eleanor
Exceptional
young couple
07-04-2017
Exceptional
Pros: Friendly staff
Cons:
3.8
Anonymous
Poor
young couple
07-04-2017
You sure
Pros: Property was nice
Cons: Had bed bugs in our room
10.0
Crystal
Exceptional
review category group of friends
07-03-2017
Exceptional
Pros:
Cons:
9.6
Jennifer
Exceptional
family with young children
06-21-2017
Exceptional
Pros: The bed was awesome and the shower felt great!
Cons: The refrigerator was too cold. Our food froze.
9.6
Anonymous
Exceptional
young couple
06-19-2017
Exceptional
Pros:
Cons:
2.5
Brandon
Poor
review category group of friends
05-18-2017
Poor Quality, Poorer Customer Service
Pros:
Cons: When I first arrived there was an issue with my reservation. The staff were unaccomodating and there was no manager on the property. I had to book a completely new room and was later charged for both after being assured that if I just speak with a manager after leaving the hotel I would be refunded. This was clearly a rouse to get me to leave. When we did finally get a room, the beds were uncomfortable and the noise level from the elevators was miserable. Neither of us slept. The pool, our main reason for choosing this hotel, was closed without prior notice.
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