Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Studio suites feature either a king or two queen beds, with wet bars with mini fridges and microwaves. Stylish furnishings include a large desk with an integrated charging station, and a sofa equipped with a trundle bed—just slide out the drawer beneath to reveal a mattress that sleeps one. Complimentary hot breakfast with eggs, croissants, oatmeal, and sausage or bacon is served daily. Waffles are offered on weekends.
Smoke free premises. 95 units. 5 stories, interior corridors. Accessibility (Call).
Pros: Location in proximity to the business I was viviting
Cons: Hotel was under renovation and there was no lobby area to meet with colleagues. This information was not given to me at the time of my reservation. Nothing specific wrong with the hotel, but I would have booked another hotel in the same area had I known
7.0
Anonymous
Good
08-11-2017
Pros: Friendly staff at breakfast.
Cons: Rude front desk in the evening. $100 security deposit.
10.0
Anonymous
Exceptional
07-08-2017
Exceptional
Pros: People and quality of the room were outstanding
Cons:
10.0
Anonymous
Exceptional
07-03-2017
Great experience with this hotel
Pros: Breakfast was great! The staff was very friendly! Had a great experience.
Cons: The chlorine in the indoor pool and hot tub was very strong!! Burned our eyes while we tried to relax in the hot tub and pool.
10.0
Anonymous
Exceptional
06-24-2017
It was a great place...
Pros:
Cons: Everything was excellent except the overcooked eggs.
10.0
Anonymous
Exceptional
05-29-2017
My family loved this hotel...made...
Pros: Everthing its veey good
Cons:
7.5
Anonymous
Good
04-07-2017
Great hotel! Awesome location!
Pros: Staff was pleasant room was comfortable!
Cons: WiFi issues renovation being done
9.6
Anonymous
Exceptional
04-06-2017
Best stay in Concord/Charlotte area
Pros: The entire hotel has been remodeled all the way down to the carpet. Everything was clean, updated and efficient in the rooms, the couch was just as comfortable as the amazing bed and each room has a microwave, refrigerator, sink and coffee pot. The hot tub and the pool were also clean and comfortable.
Cons: As the hotel is almost complete with renovations, the front desk area was covered in plastic from ceiling to floor so the initial site is off putting the the breakfast had to be relocated to a meeting room...everything else was great and deserves close to 5 stars!
9.2
Anonymous
Wonderful
03-27-2017
Superb
Pros: Everything at the Hoel was nice.
Cons: Didn't like the construction going on. If I would have known about the construction in advance I would have stayed somewhere else.
10.0
Anonymous
Exceptional
03-15-2017
Great place to stay.
Pros: My children and I enjoyed the indoor pool and the fitness center. We were also comfortable in our room.
Cons:
7.5
Anonymous
Good
03-12-2017
Good
Pros: Staff was friendly, room was comfortable and large enough for our stay.
Cons: The lobby was out dated and facility, including room, smelled of stale cigarette smoke.
10.0
Anonymous
Exceptional
03-11-2017
Very relaxing
Pros: Loved the room
Cons: Na
8.8
Anonymous
Excellent
03-10-2017
Great stay other than mattress.
Pros: The convenience,the room size,clean. The staff very accommodating staff.
Cons: The mattresses,very saggy and soft. My neck and back are a mess. Looked at another room, same thing. No full length mirror.
10.0
Anonymous
Exceptional
02-24-2017
Great Staff, Great Room, Great...
Pros: I was comfortable traveling with my 6 yo grand child, she loved everything about it, the pool gets a 10 from her.. and the staff was so sweet to her.. someone gave a fresh chocolate chip cookie...THANK YOU
Cons: Add..Turkey bacon...Im allergic to pork!!
10.0
Anonymous
Exceptional
02-12-2017
A couples night away from...
Pros: We did not get to the hotel until 6 pm it was a night away for the wife and I ( our anniversary) The young lady that greeted was was very kind she put us in a beautiful suit on the very newly renovated 5th floor the room was very nice and clean. My wife picked the hotel I was very happy with her choice.The hotel was in walking distance from some very nice restaurants. But we went to the mall and ate at Dave and Busters and played some games ( which if it was summer you could walk there too) The hotel staff was very friendly and check out was smooth and easy. We will stay here again when ever we need another break from the kids. Our room was 522.( Our photos show our room when we were leaving.)
Cons: Nothing everything was great!
9.2
Anonymous
Wonderful
01-30-2017
Superb
Pros:
Cons: the new couch was terrible
9.6
Anonymous
Exceptional
01-23-2017
Friendly staff, beautiful rooms. Great...
Pros: Large rooms, comfortable beds, friendly staff.
Cons: The only reason I didn't give a 5 star rating for cleanliness was because when we opened the sofa bed toys fell out of it. That meant it had not been opened and checked since the last family with small children had been there. There could have been food or soiled items closed up in there.
9.6
Anonymous
Exceptional
01-02-2017
Excellent service
Pros: Staff friendly and knowledgeable
Cons: Elevator broke on check out day
2.9
Anonymous
Poor
12-14-2016
Stay elsewhere!
Pros:
Cons: They did not have the room I booked and put us in a smaller room. Manager was never available to discuss.
10.0
Anonymous
Exceptional
11-13-2016
Can't wait to visit again
Pros: The location was in a awesome spot, my room,and bathroom was clean and the staff was very helpful and friendly.
Cons: I didn't like the fact my vacation was so short.
5.8
Anonymous
Okay
11-11-2016
Okay
Pros: Staff was friendly
Cons: Hotel had bad smell and wasnt very clean. Spa did not work.
7.9
Anonymous
Good
10-19-2016
Great rates,Great staff
Pros: Everyone was very professional
Cons: Returning deposit sooner
9.2
Anonymous
Wonderful
09-01-2016
Superb
Pros: Everything was great
Cons:
6.7
Anonymous
Pleasant
08-09-2016
Pleasant
Pros: Location was good
Cons: The hotel room didn't seem clean .. which made me uncomfortable... I wasn't able to sleep because i just didn't feel the room was as clean as it should be . not what i expected for the money.
10.0
Anonymous
Exceptional
08-02-2016
Happy with our choice
Pros: Everything was just as it was described.
Cons:
10.0
Anonymous
Exceptional
07-27-2016
Sure To Return
Pros: The staff was extra welcoming and very informative. Breakfast in the morning was good and my kids enjoyed the pool.
Cons: Nothing
9.2
Anonymous
Wonderful
07-27-2016
Great staff, great facilities, terrible...
Pros: Marquis was great! He was super helpful! An asset to your hotel!
Cons: The phone in the room rang every hour the entire night. I called downstairs to complain and they said to unplug it. Still very annoying. It woke me up all night...
9.6
Anonymous
Exceptional
07-26-2016
Friendly Frontdesk Staff; Comfy Rooms
Pros: The front desk staff was extremely friendly. They made us feel like we were at home. The location is central to the shopping mall and has a variety of restaurants to choose from without straying too far away from the hotel.
Cons:
9.6
Anonymous
Exceptional
04-21-2016
I would stay again if...
Pros: The pool was the perfect temperature!!! The complimentary breakfast was very good.
Cons:
10.0
Anonymous
Exceptional
04-05-2016
Exceptional
Pros: The size of the room was great. I had a 4 year old and a 6 year old with me and the room was big enough for them to play.
Cons:
6.3
Anonymous
Pleasant
04-03-2016
Pleasant
Pros: Location
Cons: Size of the suite
9.6
Anonymous
Exceptional
02-23-2016
The best mini s
Pros: The rooms and the pool
Cons: Nothing
9.6
Anonymous
Exceptional
11-06-2015
4 good nights!
Pros: free breakfast
suite size
location
cookies at night
Cons: outdated living room furniture
9.2
Anonymous
Wonderful
09-12-2015
Great for the money!
Pros: The location of the hotel was Greta and the beds were very comfortable. The staff were extremely friendly!
Cons: The breakfast wasn't up to par.
9.2
Anonymous
Wonderful
08-29-2015
Enjoyably get away
Pros: Location was prefect and lady that signed us professional knowledgeable of area and personable
Cons: Bed wasn't really comfortable and it only had one tv I think it need two especially when you travel with kids/ teenagers
;detailController.handleFacebook('SEO','SpringHill Suites by Marriott Charlotte/Concord Mills-Speedway', '118170', 'ACCOMMODATION', '3', '', '', 'http://aff.bstatic.com/images/hotel/max500/406/40659037.jpg', 'Concord', '', '', '', '');){kind=link}
;detailController.handleTwitter('SEO','SpringHill Suites by Marriott Charlotte/Concord Mills-Speedway', '118170', 'ACCOMMODATION', '3', '', 'http://aff.bstatic.com/images/hotel/max500/406/40659037.jpg', 'Concord', '', '', '', '');){kind=link}
