Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Stylish rooms have a tranquil gray color scheme with cheerful pops of yellow. Rooms with a king bed have a love seat that pulls out to a twin-size bed. Rooms with two queen beds have an easy chair. The hotel offers shuttle service weekdays during set hours to Duke University and Duke Hospital. The nicely landscaped courtyard pool provides an oasis in summer months. In cooler weather, relax in the lounge seating around a fire pit. The bistro in the modern lobby serves breakfast and light dinner fare.
Smoke free premises. 146 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Our room had a patio door that led out to the pool. The staff was friendly and helpful
Cons: Nothing to dislike
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very friendly and helpful staff
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The fitness center had free weights and there was a great little restaurant down stairs!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great deal. Great accommodations. Great staff. I ended booking extending my stay and booked again at the Marriott.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Their Cafe/Bistro had good, healthy breakfast (e.g., "Balance Start" including a big cup of warm/hot oatmeal, dried raisins, milk & cranberries (& brown sugar) add-ons for the oatmeal, OJ, and a big banana) and sandwiches for evening, served quickly.
Cons: The Cafe/Bistro was not open for lunch.Programs on TV's digital channels would frequently get stalled, causing interruptions of voice & video.Bathtub in my room had a round narrow bottom & slippery, not ideal for taking a shower.
7.0
Anonymous
Good
08-11-2017
Pros: The location was perfect for what I needed and the hotel seemed very clean.
Cons: I enjoyed my stay at this hotel.
5.0
Anonymous
Fair
08-11-2017
Pros: I liked the staff. They were very nice.
Cons: My room had roaches in it, and we had to switch rooms, that put us further down the hall. I was very surprised that the Courtyard/Marriott had a roach problem. The Bistro was very expensive. Ordered the first night due to late arrival.
10.0
Anonymous
Exceptional
08-11-2017
Pros: There was nothing that I disliked. The staff was the friendly and fun to talk with. Everything about the motel was excellent
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: no microwave & not enough towels.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Cleanliness and nonsmoking
Cons: Comforter was flimsy
10.0
Anonymous
Exceptional
08-11-2017
I loved the room, and the fire pit was excellent to relax and enjoy.
Pros: The hostess were outstanding and met all of my needs. I will definitely stay here again if I am ever in the area.
Cons: No. Everything exceeded my expectations.
10.0
Anonymous
Exceptional
08-11-2017
Would stay there again.
Pros: Value for price
Cons: No
9.0
Anonymous
Wonderful
08-11-2017
Pros: Balcony facing pool and courtyard.
Cons: No free fresh coffee in downstairs lounge.
10.0
Anonymous
Exceptional
08-11-2017
Pros: They cleaned my room daily, and had a microwave in the lobby for guest to use.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very nice room with king sized bed. Starbucks coffee available.
Cons: Bathroom seemed from the 80s and no continental breakfast. Had to purchase from menu.
9.0
Anonymous
Wonderful
08-11-2017
Pros: The arrangement of the room
Cons: There should probably be a breakfast served
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Breakfast....
9.0
Anonymous
Wonderful
08-11-2017
Pros: Friendliness of staff, hotel employee was so very helpful and friendly at front desk...clean room and lobby area... shuttle service to and from Duke campus. Good Italian restraunt next door within walking distance.
Cons: Wish breakfast was included or at least free coffee downstairs. Also a microwave in the room would have been nice.
7.0
Anonymous
Good
08-11-2017
Pros: Clean hotel with quick access to the highway.
Cons: No breakfast included.
7.0
Anonymous
Good
08-11-2017
Pros: Location
Cons: Bathroom wasn't as clean as should of been. Found hairs on floor etc.
8.0
Anonymous
Very Good
08-11-2017
Pros: location
Cons: too pricey
9.0
Anonymous
Wonderful
08-11-2017
Pros: Location & quietness
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location!
Cons:
2.0
Anonymous
Poor
08-11-2017
Pros: The location was the best feature of the hotel.
Cons: The staff was very rude. The fact that they took a credit card for and placed a 3-5 day hold on it when in fact there were no other charges. They did not have free coffee in lobby. The bathroom floor was extremely dirty.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Bed and pillow were so soft and comfortable..also no noise in halls, etc.so sleeping was great
Cons: N/a
6.0
Anonymous
Pleasant
08-11-2017
Pros: Beds were comfortable.
Cons: Rooms were small. Public areas seemed old and worn out.
6.0
Anonymous
Pleasant
08-11-2017
Pros: The room location was excellent.
Cons: I had to kill two cockroaches one in the bathroom and one in the bedroom on the wall. I told the front desk clerk about it and she just sat, in let maintenance know.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was wonderful. Location next to four wonderful restaurants and a Walgreens.. Loved the shuttle to and from Duke a Medical Center. Oatmeal at breakfast fabulous all the way around.
Cons: In room refrigerator froze all of my fruit. After putting in maintenance request...nothing done. Hole in bathroom wall between door and bathtub looked dark and damp....ugh. Stuff grows in those kind of holes..
8.0
Anonymous
Very Good
08-11-2017
Pros: Friendly staff .
Cons: Did not offer complimentary coffee
7.0
Anonymous
Good
08-11-2017
Pros: comfortable bed and spacious room
Cons: The lighting over the sink did not work. I had a wedding to attend and needed to do my make up. Lighting is VERY important when applying make. They said they would send some one right away and they did not. I had to do my make up in the dark!
8.0
Anonymous
Very Good
08-11-2017
Pros: Convenient location close to where we needed to be.
Cons: Someone smoking in the hotel
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: The bed might have been a board, it was so stiff
10.0
Anonymous
Exceptional
08-11-2017
Pros: From the moment I set foot in the door, I felt welcomed!!! The staff was superior to what I've been accustomed to. The room was extremely clean and FRESH!!! Helen G. Cheektowaga, NY
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff very helpful in bookings and rooms​ as putting them together
Cons:
10.0
Verified AAA Guest
Exceptional
02-16-2016
Nice. Very pleasant. Courteous staff. No complaints.
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