Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Stylish rooms have a tranquil gray color scheme with cheerful pops of yellow. Rooms with a king bed have a love seat that pulls out to a twin-size bed. Rooms with two queen beds have an easy chair. The hotel offers shuttle service weekdays during set hours to Duke University and Duke Hospital. The nicely landscaped courtyard pool provides an oasis in summer months. In cooler weather, relax in the lounge seating around a fire pit. The bistro in the modern lobby serves breakfast and light dinner fare.
Smoke free premises. 146 units. 4 stories, interior corridors. Accessibility (Call).
Nice. Very pleasant. Courteous staff. No complaints.
Pros:
Cons:
10.0
Verified Hotel Guest
Exceptional
Business Traveler
04-13-2018
Pros: Staff, cleanliness of room
Cons:
10.0
Jan
Exceptional
Solo Traveler
04-13-2018
Pros: Staff was wonderful. Location next to four wonderful restaurants and a Walgreens.. Loved the shuttle to and from Duke a Medical Center. Oatmeal at breakfast fabulous all the way around.
Cons: In room refrigerator froze all of my fruit. After putting in maintenance request...nothing done. Hole in bathroom wall between door and bathtub looked dark and damp....ugh. Stuff grows in those kind of holes..
7.0
Lovely
Good
04-13-2018
Pros: comfortable bed and spacious room
Cons: The lighting over the sink did not work. I had a wedding to attend and needed to do my make up. Lighting is VERY important when applying make. They said they would send some one right away and they did not. I had to do my make up in the dark!
4.0
Verified Hotel Guest
Disappointing
Family with Teens
04-13-2018
Pros:
Cons: NO BREAKFAST!!!! RIDICULOUS AT THIS PRICE!!!!
9.0
Richard
Wonderful
Traveling as Couple
04-13-2018
Pros: The staff was excellent in all positions.
Cons:
8.0
Verified Hotel Guest
Very Good
Solo Traveler
04-13-2018
Pros:
Cons: The bed might have been a board, it was so stiff
10.0
Helen
Exceptional
Family with Young Children
04-13-2018
Pros: From the moment I set foot in the door, I felt welcomed!!! The staff was superior to what I've been accustomed to. The room was extremely clean and FRESH!!! Helen G. Cheektowaga, NY
Cons: No
9.0
Verified Hotel Guest
Wonderful
04-13-2018
Pros: Very nice room; very clean
Cons: Service at the restaurant/coffee bar was very slow. Checking in and checking out was very slow; computers seemed to take a long time.
10.0
Michael
Exceptional
young couple
04-12-2018
Wonderful
Pros: The staff were amazing.
Cons:
8.8
Wanda
Excellent
solo traveller
04-01-2018
Fabulous
Pros:
Cons:
10.0
Joan
Exceptional
family with young children
03-19-2018
my stay was awesome
Pros: Everyone was very friendly and we felt like we were at home! We couldn't figure out how to work the tv, room service came up and got is straight. We will be back!
Cons: That our second night someone was assigned to our room and tried to get in twice at 3 am.
7.5
Doneshia
Good
family with young children
03-09-2018
Good
Pros:
Cons:
7.9
Sean
Good
family with young children
03-08-2018
Good
Pros:
Cons:
9.6
Jacqueline
Exceptional
family with young children
02-26-2018
Exceptional
Pros:
Cons:
7.1
Avis
Good
solo traveller
02-14-2018
Good
Pros: Class
Cons: Bed
5.8
Donna
Okay
young couple
01-22-2018
Okay
Pros:
Cons: The sink outside the bathroom
7.5
Anonymous
Good
mature couple
01-15-2018
Good
Pros:
Cons:
5.0
Kelle
Fair
family with young children
01-15-2018
I want my money back....
Pros: The lobby
Cons: The bug that greeted us upon entering our room
10.0
Amy
Exceptional
family with young children
01-15-2018
Exceptional
Pros:
Cons:
10.0
Shannon
Exceptional
young couple
01-15-2018
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
mature couple
01-12-2018
Exceptional
Pros:
Cons:
9.6
Bernard
Exceptional
young couple
01-05-2018
Would stay again
Pros: Cleanliness
Cons:
10.0
Abryan
Exceptional
solo traveller
12-06-2017
Great place to stay for...
Pros:
Cons:
9.6
Theresa
Exceptional
young couple
11-28-2017
Exceptional
Pros:
Cons:
8.3
Carlos
Very Good
family with young children
11-20-2017
Waht I need for my...
Pros: The staff
Cons: Quiet surround
6.7
Anonymous
Pleasant
review category group of friends
10-30-2017
Was a short stay; expected...
Pros: friendly astmosphere
Cons: Good
7.5
Sonya
Good
young couple
10-29-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
solo traveller
10-24-2017
Exceptional
Pros: The staff is always so nice - I've stayed there before and they mentioned it - very impressive
Cons:
10.0
Anonymous
Exceptional
mature couple
10-24-2017
Exceptional
Pros:
Cons:
8.0
Glenn
Very Good
young couple
10-06-2017
Adequate
Pros: Excellent restaurant nearby: Bleu Olive.
Cons: Food and food service bad.
10.0
Anonymous
Exceptional
solo traveller
10-04-2017
Exceptional
Pros:
Cons:
9.6
Dale
Exceptional
family with young children
09-26-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
family with young children
09-21-2017
Good
Pros:
Cons:
7.5
Anonymous
Good
mature couple
09-13-2017
Good
Pros:
Cons:
5.4
Richard
Fair
young couple
09-04-2017
We stayed there in May...
Pros: The staff was great. Housekeeping did not cleans room. The bar was not stocked neither the general
Cons: Housekeeping did not clean our room. Staff member brought up clean towels and was very apologetic and nice. The bar was not stocked with main stream liquor ie bourbon gin vodka and the open red wine did not have the date it was opened. At 10AM neither the General Manager of Assistant was in. Manager on duty was cooking in the kitchen. Took our phone number to receive a call, no one called.
9.2
John
Wonderful
review category group of friends
09-02-2017
Will be staying there for...
Pros: Staff was great ! Cleanliness was excellent ! Parking was fine , rooms were up to date , easy access to I-85 and Duke Eye Center .
Cons: Beds were ok but expected more for the room rate , hair dryer was missing in room .
10.0
Esther
Exceptional
solo traveller
08-23-2017
Excellent
Pros:
Cons:
9.2
Esther
Wonderful
young couple
08-15-2017
Great stay
Pros: Location
Cons: N/a
10.0
Michael
Exceptional
solo traveller
07-31-2017
Exceptional
Pros: The cleanliness of the overall property was excellent and the staff was very helpful.
Cons: The location of the property did not provide the best service from my wireless provider.
7.5
Thomas
Good
young couple
07-23-2017
Convenient and quiet.
Pros: Nice restaurants within walking distance. Close to Duke hospital.
Cons: The unorganized staff at the Starbucks/cafe restaurant.
10.0
Sheridon
Exceptional
family with young children
07-17-2017
Exceptional
Pros:
Cons:
7.5
Julian
Good
young couple
07-10-2017
Good
Pros:
Cons:
10.0
Lynn
Exceptional
young couple
06-29-2017
Exceptional
Pros: Room and hallways renovated since our last visit. Staff super friendly and helpful.
Cons:
7.1
Bean
Good
young couple
05-22-2017
Good
Pros: Bed was comfortable
Cons: Charged extra without notice
10.0
Walton
Exceptional
solo traveller
05-21-2017
Exceptional
Pros:
Cons:
10.0
John
Exceptional
young couple
05-16-2017
Exceptional
Pros:
Cons:
6.7
Joann
Pleasant
young couple
05-13-2017
Over priced for Value.
Pros: Nice, comfortable room. Quiet. Very clean. Convenient location. Attractive decor and nice courtyard area by the pool.
Cons: Check in was slow and the clerk was not friendly or pleasant. The room rate was over priced because it was Duke graduation weekend. Breakfast was overpriced, slow and mediocre. The hotel tries to be luxury but does not pull it off.
8.8
Carolyn
Excellent
family with young children
05-11-2017
Good location, nice hotel
Pros: One person working counter and cooking, he was not friendly nor effeciant. We went across the lot to the Italian restaurant it was excellent?
Cons: Hotel was excellent, check on staff was great, rooms good , coffee a little strong for me. Beds great.
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