Sheraton Imperial Hotel & Convention Center

AAA Inspector Rating
8.7
Wonderful
56 Guest Ratings
PO Box 13099
Durham, NC 27709- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Photos
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AAA Inspector Rating Details (scale 1-5)
3.4
Overall
Room3.5
Bath3.2
Public Areas3.5
ARATED
AAA Inspector Notes
The high-rise convention hotel has spacious, contemporary public areas and nicely appointed rooms in serene earth tones. Rooms feature comfortable bedding, large desks and easy chairs with ottomans. Guests can access the adjacent gym for a small fee. In addition to the full-service restaurant specializing in farm-to-table fare, there is a grab-and-go café in the lobby that serves Starbucks treats. Smoke free premises. 331 units. 10 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 282, just s, then just e. 4700 Emperor Blvd 27703 (PO Box 13099, RESEARCH TRIANGLE PARK, NC).
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
2 restaurants, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, high-speed Internet, wireless Internet, safes.
Sports & Recreation
tennis, health club.
Guest Services
valet laundry, airport transportation, room service, area transportation-select businesses in RTP.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 56 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
08-11-2017
Pros: Rooms didn't have a fridge and I had my toddler when I called about the room not having a fridge one was bought to my room.
Cons: The rooms need upgrading. Rooms are a little dated.
6.0
Anonymous
Pleasant
08-11-2017
For the star rating and price, just excepted to be able to sleep on clean sheets and use a functioning toilet. Staff was good at helping and very apologetic. Plus for the hotel, have great people!
Pros: The rooms were big and the restaurant was nice. We enjoyed going to the bar and socializing. The food was good and the decor was beautiful. Very tranquil setting and great location for business travel.
Cons: The bathroom toilet was malfunctioning and when we went to get in the bed, the sheets had a blood like stain. Was very unpleasant and uncomfortable to continue to stay the night. Had to go down to front desk to get housekeeping to come to room.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff and room
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: Location and gym next door
Cons: Heat did not work properly, mold on shower ceiling, outdated rooms, mattresses were worn and sank in the center...
2.0
Anonymous
Poor
08-11-2017
Pros: It was clean
Cons: The beds were uncomfortable couldn't sleep Then around 3 am commercial trucks were picking up or dumping something metal that went on for about thirty minutes I went out at 2 am to find a convenient store to pick up doe thing which is standard at hotels
Showing reviews 1 - 5 of 50