Hampton Inn-Cross Creek

AAA Inspector Rating
8.7
Very Good
79 Guest Ratings
1700 Skibo Rd
Fayetteville, NC 28303- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.1
Public Areas3.2
ARATED
AAA Inspector Notes
Rooms have modern décor with puffy all-white bedding. Most rooms have a king or two queen beds, but a few smaller rooms have a single queen-size bed, a desk and easy chair. Complimentary hot breakfast is served daily. A manager's reception with complimentary drinks and light dinner fare is offered twice a week. Smoke free premises. 130 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
All American Frwy exit US 401 Bypass, just s; enter through Cross Creek Plaza entrance. 1700 Skibo Rd 28303.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
1-7 night minimum stay, cancellation fee imposed.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 79 guests
Showing reviews 1 - 5 of 50
6.0
Verified AAA Guest
Pleasant
Solo
05-18-2016
Good location; friendly and helpful staff
Pros: Quiet; located near good restaurants, shopping, and other services; nice-sized, well-designed hotel bathrooms; free hot breakfast
Cons: Poor housekeeping services. Upon check-in found the bed linens were soiled--faint stains and hair. (Ironically a printed post-it-note was affixed to bed’s headboard, indicating that: “Pillowcases, sheets, and bed cover are all clean & fresh"). Also, during one of the five days I stayed there, the room was not serviced at all. Although staff was apologetic and responded quickly to these situations, I have doubts about the integrity of housekeeping practices.
9.2
Craig
Wonderful
family with young children
04-18-2017
Pros: Staff was very friendly. Beds very comfortable.
Cons: The building seemed dated in appearance.
8.8
Anonymous
Excellent
family with young children
03-27-2017
Pros:
Cons: Breakfast could have been better.
9.6
Cherrie
Exceptional
family with young children
03-24-2017
Pros: Staff very helpful and friendly. Rooms clean and comfortable. Breakfast- large variety and good seating space. Rates very reasonable for our large room. I would recommend to all. We didn't have a pet, so -can't comment on that aspect.
Cons:
5.8
Renae
Okay
family with young children
03-14-2017
Pros: Ease of check in. The cleanliness of bathroom, although smaller than I expected. The bed was decent, it felt as if springs were coming thru on one side of the mattress.
Cons: First of all, woke to someone screaming as if they were being attacked, but soon figured out there was a power outage. We could not bathe, dry hair, fix hair or makeup before attending a wedding in the afternoon. We were suppose to have Breakfast, but noone was available due to outage. I do not call an apple, banana or orange breakfast. Safety issue in stairwell not being lit and almost falling down cement stairs, MAJOR, MAJOR DOWNFALL. Nor did I appreciate being told someone would call me to discuss the issue at hand & then myself having to call an additional THREE TIMES only to be told by the Mgr she would NOT refund my money. I thought Hampton Inn offers a 100% GUARANTEE! Needless to say I have filed a complaint & definitely DO NOT RECOMMEND STAYING AT THIS LOCATION!
Showing reviews 1 - 5 of 50