Top 20% of hotels within each Diamond Rating level, based on overall inspection scores.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Easy access to the airport and the interstate, and an inviting outdoor pool make this a convenient choice. The rooms sport modern decor and LCD TVs.
Smoke free premises. 58 units. 3 stories, interior corridors. Accessibility (Call).
check-in 4 pm, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 103 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
07-21-2017
Pros: Front desk was very friendly. Breakfast selection was good, kept stocked and area very clean.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros:
Cons: TV did not work. Had to get a person to fix it.
8.0
Anonymous
Very Good
07-21-2017
Pros: Very typical Comfort Inn, convenient to airport, room and building especially clean, breakfast included. Nothing fancy about the room or facility but helpful, friendly staff who give everyone a warm welcome and provide a comfortable experience.
Cons: Providing airport shuttle would be helpful.
6.0
Anonymous
Pleasant
07-21-2017
Pros: Close to relative we were visiting. Easy to access from interstate. Room was clean
Cons: Room not ready when we arrived around 4:00. We were given another room. Breakfast was fair. Only ate there one morning. Variety not very good. Noisy neighbors last night we were there. Will not go back
10.0
Anonymous
Exceptional
07-21-2017
Pros: The lobby and the room were very clean. It was located near all of the major attractions we wanted to see. The staff were friendly and helpful with travel advise.
Cons: The location off of I-26. You had to make a left turn off the exit onto the road, then a quick right and another quick left into the parking lot. Heavy traffic on the main road. At the time there was road construction.
10.0
Anonymous
Exceptional
07-21-2017
Pros: The night manager was as kind as she could be. She made me feel welcome as I was tired after driving 7.5 hours. She welcomed my 16 month old German Shepherd puppy and suggested where I could get food, as I arrived after 7 :30 PM.
Cons: No.
9.0
Anonymous
Wonderful
07-21-2017
Pros: They allowed pets.
Cons:
9.0
Anonymous
Wonderful
07-21-2017
Pros: Location
Cons: Too much room perfume in room and hallway. Not a bad smell but way tooo much used. It was overpowering to the point that we opened the window to air the room out.
7.0
Anonymous
Good
07-21-2017
Pros: Location and breakfast.
Cons: The AC/Heating unit was extremely noisy. We had to shut it of during the night so we could sleep.
8.8
Verified AAA Guest
Excellent
08-24-2016
Good experience for the price
Pros: Clean, comfortable bed room 107
Cons: No complaints
9.0
Verified AAA Guest
Wonderful
09-15-2016
More than satisfactory..
Pros: Quitness, clean, decent breakfast.
Cons: More expensive than I am used to.
9.8
Verified AAA Guest
Exceptional
05-05-2017
Easy location, clean exterior and interior, friendly staff
Pros: From my reservation, the ladies at the front desk were helpful and wonderfully nice. When I arrived, I asked to transfer to another room and there was not hesitation to finding one for me.
Cons: Not one thing
10.0
Anonymous
Exceptional
07-18-2017
Comfort and nice
Pros: The room was clean and very comfortable!
Cons: Everything was great
6.3
Anonymous
Pleasant
07-10-2017
Needs updating
Pros: The bed was extremely comfortable. The breakfast was decent.
Cons: The hotel is in desperate need of upgrades. The rooms are dingy, the bathtub is badly stained, the air conditioning unit is on the floor and really loud.
2.9
Anonymous
Poor
07-09-2017
Very misleading.
Pros: Nothing
Cons: Really over priced, pictures from website was not actually pictures of the hotel, pillows on bed was 1x1 couch pillows, bathroom was highly outdated, dirty laundry stored in the hallway, as well as kitchen shelving, door to re enter from pool was broke, parking was tight, small parking lot. This room was not worth $150 a night, it was more like $79 room. Would never stay here again.
10.0
Anonymous
Exceptional
06-23-2017
Quick mountain trip
Pros: Very clean room. Looked to be well taken care of. Accommodated an early arrival and early check in.
Cons: Submitted for early check in through booking.com but hotel room as unaware of it. However they did accommodate it.
9.6
Anonymous
Exceptional
06-18-2017
Great comfort and closest to...
Pros: The assortment of breakfast items and bed comfort
Cons: Early departure but nothing about the property. No airport transportation
5.8
Anonymous
Okay
06-12-2017
Very clean facility, staff with...
Pros: The hotel is very clean and well looked after.
Cons: Unbelievably indifferent, borderline rude staff. Do not expect to be greeted with a smile!
Considerably overpriced.
8.3
Anonymous
Very Good
06-10-2017
Ab Fab in Asheville
Pros: It was near my venue, walking distance to a place for dinner and comfortable beds. It was also very quiet.
Cons: Parking lot was a little weird and I didn't want to drive around to the back because it wasn't well-lit to me.
10.0
Anonymous
Exceptional
05-30-2017
Exceptional
Pros: Very satisfactory on all counts - will stay there next year for the dog show.
Cons:
8.8
Anonymous
Excellent
05-29-2017
Hotel nice booking experience not
Pros:
Cons: This reservation was made through booking.com. When we arrived there was no record of the reservation. Fortunate they had walk in rooms available. Probably paid a higher rate but had no other option
10.0
Anonymous
Exceptional
05-28-2017
Great location, great rooms, wonderful...
Pros: The women at the front desk and manager were friendly and customer oriented.
Cons:
10.0
Anonymous
Exceptional
05-12-2017
Awesome !!
Pros: Lady at front desk was awesome!!
Cons:
10.0
Anonymous
Exceptional
05-02-2017
Great location and value.
Pros: Great location. Close to shopping and dining.
Cons: Charging stations for personal devices. Bedside outlet had loose connection.
10.0
Anonymous
Exceptional
05-02-2017
Great location
Pros: Location and friendly staff. Breakfast was good.
Cons: Could use more outlets in the room for personal device charging. Bedside outlet was loose and lost connection. Phone not charged during the night.
10.0
Anonymous
Exceptional
04-26-2017
Comfort Inn lives up to...
Pros: The staff was very accommodating and I was very impressed with the cleanliness of everything. The breakfast was delicious with a great selection of food to choose from.
Cons: There wasn't anything I didn't like!
9.6
Anonymous
Exceptional
04-19-2017
Exceptional
Pros: Staff was very friendly and helpful. We had a special request and they were able to honor it
Cons:
10.0
Anonymous
Exceptional
04-16-2017
Overall a great stay. I...
Pros:
Cons: Breakfast eggs were a little odd but not too bad.
9.6
Anonymous
Exceptional
04-15-2017
Business trip
Pros: Bed was comfortable.
Cons: Breakfast area did not accommodate all guests for breakfast.
9.6
Anonymous
Exceptional
04-15-2017
Very comfortable. Would stay again.
Pros: Nice breakfast with hot items.
Pillows were great.
Olive garden across the street.
Cons: Parking was tough for a large truck.
8.3
Anonymous
Very Good
03-13-2017
Very good
Pros: The breakfast was great!!
Cons:
5.4
Anonymous
Fair
03-05-2017
Meh!
Pros:
Cons: Breakfast should be skipped. Room floor needed to be cleaned. One end table had sticky table top and lamps were unplugged along with clock. The bathroom door robe hook is falling off the door. Mattress should be replaced- very lumpy and uncomfortable. Thankfully, we were there for just one night.
10.0
Anonymous
Exceptional
02-19-2017
Great Comfort at Comfort Inn
Pros: The rooms were very clean and the beds were great!
Cons: My Wi-Fi worked fine only phone but my partners didn't work at all.
9.2
Anonymous
Wonderful
12-24-2016
Our entire stay was excellent
Pros: The hotel and staff was excellent. We did not eat breakfast as we had plans with family we were visiting.
Cons: The bed was a little soft for our liking but clean. I know you can't please everyone. We have stayed here the last two years visiting family and plan on staying here next year.
10.0
Anonymous
Exceptional
12-12-2016
It was great
Pros: Liked everything . Very clean and staff very friendly . Great location
Cons: My tv controller didn't work but I didn't mind .
10.0
Anonymous
Exceptional
10-11-2016
Exceptional
Pros: I actually did not stay there, I gave my room to a friend but she told me all about it and she was very pleased.
Cons:
8.8
Anonymous
Excellent
09-25-2016
Fabulous
Pros: A good breakfast including some protein. Very pleasant
Cons: Regular trouble with wi-fi the whole time.
Because of the overwhelming aroma being pumped through the air system, I could not stay at Comfort Inn again. I asked to have it at least reduced, preferably shut off. No change. It appeared to be something to override pet odor. I wish I had noticed that the facility was pet friendly when I did a search - I would not have booked.
7.9
Anonymous
Good
09-15-2016
Best Value for price in...
Pros: Friendly helpful staff, facility ok. Appeared clean.
Cons: Room was super humid and thus had a smell. No workable ventilation in bathroom. Bathroom door needed repair. Toilet wiggled and needed repair. Some areas were dusty, like top of headboard.
2.5
Anonymous
Poor
09-08-2016
Bad motel - Worse rating...
Pros:
Cons: The pool was closed for maintenance in Aug on a weekend in a popular vacation town ???? For the price the facility and room felt run down. Bed was not on par with other motels in this price range. I will NOT stay at this motel again!!! YOUR RATING SYSTEM WILL ONLY ALLOW THE LOWEST VALUE I CAN ASSIGN IS 2.5 ! Reeeeeally?
Cons: Lady at check in was not friendly. We were not sure of the time to check in . We arrived about 2:00 PM and were told check in time was 4:00 PM.
It would have been nice to have her say: "Welcome to Comfort Inn. How can I serve you?
Check in time is 4:00 PM. There are many attractions and nice restaurants near by."
7.9
Anonymous
Good
08-18-2016
Good
Pros: Comfy bed and great staff at front desk, housekeeping.
Cons: Would have preferred quieter room.
10.0
Anonymous
Exceptional
08-17-2016
Great stay
Pros: Close to mountain biking
Cons: Road construction
9.6
Anonymous
Exceptional
08-09-2016
Like that we could walk...
Pros: Beds and bedding nice. People at the desk helpful. Need a print out to the airport while there is so much construction going on. Give land marks like the desk person did, it helped.
Cons: The sink didn't drain very well.
8.8
Anonymous
Excellent
08-08-2016
Glad we stayed!
Pros: Comfortable bed, clean bathroom, quiet, good location.
Cons: The fitness center needed a separate weight bench.
8.8
Anonymous
Excellent
07-09-2016
Welcoming
Pros: The staff was very helpful, rooms were clean and comfortable. The breakfast was great!!! The location was perfect for our family.
Cons:
8.3
Anonymous
Very Good
06-24-2016
Very good
Pros: Location was convenient, staff was friendly and room was comfortable
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