Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Attractive rooms feature triple-sheeted beds with stylish upholstered headboards, colorful artwork of local architecture, and large desks. Some one-bedroom suites are available, with a king bed in the bedroom and a queen-size, pull-out sofa in the living room. A complimentary hot buffet breakfast is served daily, featuring waffles, eggs, potatoes and an oatmeal topping bar. A complimentary evening social is also offered daily, serving light dinner fare, and each adult guest gets two complimentary alcoholic beverages. Complimentary soda and popcorn are offered in the lobby each evening. The indoor-outdoor pool is open year-round.
Smoke free premises. 142 units. 5 stories, interior corridors. Accessibility (Call).
cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 187 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Room condition, space really clean. breakfast food. and Kindest Hotel Employee.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Evening reception and the breakfast. The pool was very clean and felt nice!
Cons: Our room smelled like cigarette smoke and the toilet had trouble flushing
8.0
Anonymous
Very Good
08-11-2017
Pros: All the amenities and lovely chandelier
Cons: Crowded look to lobby area
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was nice, the rooms were clean. Free Wifi in the room, free breakfast not just continental. Evening food and drinks in lobby. Good experience would stay there again without a doubt.
Cons: No negatives during our stay.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Staff was EXTRAORDINARILY friendly! Everyone - from the front desk to cleaning people to dining room!
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: Loved the nightly reception with free food and drinks! Never seen that at a hotel before
Cons: A bit loud between the walls/floors. There was a school group staying there that was pretty loud.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The location to down town is great. Excellent staff and service. Excellent hot breakfast and the kickback with drinks from 5:30 PM to 7pm is incredible. That's my first time experiencing the kickback. A great place to save money on dinner and breakfast.
Cons: None
4.0
Anonymous
Disappointing
08-11-2017
Pros: There were a few of the staff members that work great the lady that cooks breakfast and it was a lovely young lady at the front desk that was really nice everything else was absolutely horrible
Cons: There were so many things the community pool is really irritating IE people who weren't staying there make that pull their place to hang out and it seems like the staff knows it they were rude and nasty. Most of the front desk staff was rude never go back
8.0
Anonymous
Very Good
08-11-2017
Pros:
Cons: Price.
10.0
Anonymous
Exceptional
08-11-2017
Pros: It was very clean modern and well-maintained. Everyone we met there was friendly and accommodating. Couldn't believe a nice little Buffet of snack food they set up at night with the free drinks! Breakfast the Sunday morning was good also
Cons: I enjoyed my stay and would certainly go there again if I had the opportunity.
5.0
Anonymous
Fair
08-11-2017
Pros: Happy hour drinks
Cons: The door to get inside from parking was not working properly. The elevator was slow and the lights didn't work for direction to go down.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Great price! Free breakfast and dinner! Staff was very friendly!
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Very clean, great location nice helpful staff.
Cons:
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was unbelievably helpful and professional. We made a last minute reservation and they went above and beyond to support our family to include our small dog. I would recommend this HOTEL to everyone and would definitely stay again if in the area.
Cons:
8.2
Verified AAA Guest
Very Good
06-01-2016
Very nice, clean.
Pros: Breakfast and evening snacks. All the staff were very welcoming. The price was very reasonable for all you got.
Cons: Our room was a little smoky even though smoking isn't allowed. The location is easy to access but it is a very busy, built-up area. Had hoped to use the pool but it was filled with kids in town for a soccer tournament.
10.0
Anonymous
Exceptional
05-31-2016
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
05-11-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
05-10-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
04-22-2016
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
04-20-2016
Very good
Pros:
Cons:
10.0
Anonymous
Exceptional
04-15-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
04-11-2016
Exceptional
Pros:
Cons:
9.6
Anonymous
Exceptional
04-05-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
04-05-2016
Exceptional
Pros:
Cons:
9.2
Anonymous
Wonderful
03-29-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
03-27-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
02-23-2016
Exceptional
Pros:
Cons:
8.3
Anonymous
Very Good
02-22-2016
Very good
Pros:
Cons:
9.2
Anonymous
Wonderful
01-05-2016
Superb
Pros:
Cons:
7.5
Anonymous
Good
01-01-2016
Good
Pros:
Cons:
9.6
Anonymous
Exceptional
12-08-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
11-13-2015
As wonderful as we had...
Pros:
Cons:
10.0
Anonymous
Exceptional
11-10-2015
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
09-21-2015
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
08-06-2017
Good.
Pros: The bed was comfortable.
Cons:
5.8
Anonymous
Okay
07-04-2017
Okay
Pros: The free breakfast.
Cons: The room was very small, a little dark only one small corner window, and out of our four towels three were dirty and had stains on them.
7.9
Anonymous
Good
05-22-2017
Nice Stay
Pros: Comfortable bed, free breakfast, free drinks and food in the evening.
Cons: A lil bigger room.
10.0
Anonymous
Exceptional
04-06-2017
Exceptional
Pros: Free drinks cocktail hour, also free tacos on Tuesday. The hotel room was very comfortable and quiet.
Cons: The address for the facility has been changed. Went to the Gate City address, no hotel! Street name was changed to High Point a year ago. Called hotel to get correct address.
8.3
Anonymous
Very Good
01-04-2017
Very good
Pros: Didn't have breakfast but dinner was wonderful. The glass of wine was an extra special treat.
Cons: At dinner the floor was very sticky, must have been from customers at breakfast. It probably was syrup. Should be cleaner as we tracked it through hotel, it made me feel badly as it is unnecessary extra work for staff. Hope this helps the management.
8.3
Anonymous
Very Good
10-23-2016
Very good
Pros: Clean rooms and friendly staff
Cons: Wifi was very weak
7.5
Anonymous
Good
10-20-2016
Good
Pros: The person who checked me in was thoughtful.
Cons: I would have like a later happy hour since it was ending when I returned from my conference. Of course, this is not a big deal!
9.6
Anonymous
Exceptional
08-02-2016
Will definitely be back!
Pros: Staff was friendly, room was spacious, indoor/outdoor pool was fun, and the locatation was 10 min or less from everything we want to do! The free breakfast had a variety of items, hot and cold, to choose from as well as the free dinner!
Cons: The bed was large with comfy pillows but it was solid and you can feel it every time the other person moves or bumps the bed.
10.0
Anonymous
Exceptional
06-22-2016
Exceptional
Pros: Clean great location & facilities all staff extremely accommodating. Will return & will recommend.
Cons:
10.0
Anonymous
Exceptional
06-21-2016
Overall excellent
Pros: Everytging was okay.
Cons: Noise from pool area
9.2
Anonymous
Wonderful
05-14-2016
Generally satisfying.
Pros: The staff was lovely. Giving a rose to each female guest on Mothers' Day was a delightful touch. The room was spacious and well appointed. Breakfast was more than adequate and great coffee!
Cons: I did not like the bathroom soap apparatus--I prefer a bar of soap and a little bottle of shampoo. Also, at the room price, glass drinking vessels could have been provided with the ice bucket. Our refrigerator was not cold. I don't know what you can do about this, but the noise in the breakfast area was deafening and people walking around in pajamas was not to my liking.
10.0
Anonymous
Exceptional
11-30-2015
Exceptional
Pros: The facility
Cons: Na
8.8
Anonymous
Excellent
11-02-2015
good but not excellent.
Pros: accessibility, breakfast, staff
Cons: the pool area is more like a construction materials storage
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