Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Just east of downtown, this hotel offers large rooms, all with comfortable seating areas and pull-out sofas.
Smoke free premises. 70 units. 2 stories, interior corridors. Accessibility (Call).
check-in 4 pm, 3 day cancellation notice, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Very Good
Based on Ratings from 8 guests
Showing reviews 1 - 5 of 50
9.4
Verified AAA Guest
Wonderful
Solo
02-22-2017
The hotel was clean and appeared to be nearly renovated. The staff was very friendly and professional.
Pros: Good locationNewly renovated
Cons: A little noisy (there was a group staying on the same floor and they were loud going back and forth between rooms)
10.0
Verified AAA Guest
Exceptional
Business
10-21-2016
Hotel is a good place for the business traveler. Convenient to food and highways.
Pros: Location, friendliness of staff, cleanliness, quiet
Cons:
6.0
Una
Pleasant
solo traveller
04-17-2018
Will stay somewhere else next...
Pros: The staff at reception were friendly.
Cons: No formal shuttle to the airport, though advertised and requested. They recorded the time wrong and I had to get a taxi since no-one available to take me to the airport. No blanket or duvet on bed, just one thin sheet. Aircon/heating not working properly, either freezing or much too hot, impossible to regulate, ended up turning it off. Woke up at 4 a.m. to someone talking very loudly in another room. No bar, though this hotel is called Best Western PLUS. Price of $139 per night much too much for what is provided.
9.6
Anonymous
Exceptional
family with young children
04-15-2018
Exceptional
Pros:
Cons:
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
04-13-2018
Pros: Everything was great from the time we checked in to the room, breakfast and check out. very friendly stall. will stay again when we are in Greenville, NC
Cons:
10.0
Alice
Exceptional
Family with Teens
04-13-2018
Pros: easy to check in and out
Cons: no
4.0
Sandra
Disappointing
Family with Young Children
04-13-2018
Pros: It was available, and I was tired
Cons: The tub would not plug, and the toilet flushed slowly and overflowed. It may have just been my room, but I definitely thought they could have charged less--but it was available, and I was tired.
10.0
Verified Hotel Guest
Exceptional
04-13-2018
Pros: Stay at this hotel every time I come to greenville.
Cons: No
8.0
Jeffrey
Very Good
Traveling as Couple
04-13-2018
Pros: Friendly staff Clean room
Cons:
7.0
Verified Hotel Guest
Good
Family with Young Children
04-13-2018
Pros: Good wifi connection. Laundry facility came in handy.
Cons: Continental breakfast. I guess this was standard fair as hotels go, but it was very mediocre. I wish they'd stop advertising "free breakfast".. Limited fruit, stale bread and pastries, powdered eggs---yuck. I'd rather take the 5-10 dollars to McDonald
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
04-13-2018
Pros: Breakfast
Cons: Debris on bedsheets Old microwave
10.0
Verified Hotel Guest
Exceptional
Family with Young Children
04-13-2018
Pros: Clean, polite employees...safe atmosphere
Cons: Saturday night other guest were a bit loud... but I guess this is my age talking.😇
7.5
Maureen
Good
family with young children
04-11-2018
Good
Pros: The room was nice and cold and the staff was wonderful
Cons: The breakfast was really awful. I have never had to spit out eggs before but it was just terrible.
10.0
Kelly
Exceptional
family with young children
04-11-2018
Exceptional
Pros:
Cons:
10.0
Lee
Exceptional
family with young children
04-06-2018
Exceptional
Pros: Clean
Cons: Their breakfast
9.6
Scott
Exceptional
family with young children
04-03-2018
Great location and value!
Pros: Great value for the money and it includes breakfast!!
Cons: Nothing
10.0
Krystal
Exceptional
family with young children
04-02-2018
Best Western was the best...
Pros: Very friendly and helpful staff
Cons:
10.0
Anonymous
Exceptional
young couple
04-01-2018
Exceptional
Pros:
Cons:
8.3
Michelle
Very Good
family with young children
03-28-2018
Very good
Pros:
Cons:
8.3
Krista
Very Good
family with young children
03-26-2018
Very good
Pros: Room was great, very comfortable and clean
Cons:
10.0
William
Exceptional
young couple
03-26-2018
Exceptional
Pros:
Cons:
10.0
Dennis
Exceptional
family with young children
03-26-2018
Gray clean hotel
Pros:
Cons:
8.3
Tonia
Very Good
family with young children
03-20-2018
Very good
Pros:
Cons:
9.6
Norma
Exceptional
young couple
03-18-2018
Exceptional
Pros: This property was very clean, as well as comfortable and the staff was extremely helpful and friendly.
Cons:
7.1
Sterling
Good
family with young children
03-18-2018
Good
Pros:
Cons: Pillow had hair on it.
8.3
Anonymous
Very Good
family with young children
03-17-2018
Very good
Pros:
Cons:
7.9
Wendi
Good
family with young children
03-15-2018
Good
Pros: Front desk night staff was great
Cons:
10.0
Nicole
Exceptional
solo traveller
03-11-2018
Exceptional
Pros:
Cons:
10.0
Donna
Exceptional
young couple
03-08-2018
Family and Pet friendly place
Pros: Breakfast was great and the lady that took care of breakfast bar was delightful!
Cons: Wi-if was down one night... weather related issue.
9.6
William
Exceptional
young couple
03-05-2018
Comfortable, clean and quiet.
Pros: The breakfast and breakfast staff were awesome, the rooms clean, comfortable and quiet. I liked the bonus of cookies or chips and salsa in the evenings in the lobby
Cons: Stayed here many times, never had an issue. This time loud inconsiderate neighbors, just unlucky this time. Nothing to do with the hotel.
5.0
Dr
Fair
solo traveller
03-01-2018
Not necessarily what I expected....
Pros: Size of the room.
Cons: Bedding was very dingy and did not smell fresh and clean....room had a musty odor. Location was obscure...
10.0
Jennifer
Exceptional
solo traveller
02-26-2018
Exceptional
Pros: Really clean - I'll be staying here more often
Cons:
7.5
Phylicia
Good
young couple
02-26-2018
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
family with young children
02-19-2018
Good stay at BW Greenville...
Pros: Location
Cons: Same Hot meal options everyday for breakfast.
6.7
Kimberly
Pleasant
young couple
02-13-2018
Overall it was okay
Pros: Very clean and comfortable
Cons: Not enough towels and washcloths. Coffee out during breakfast hours. Breakfast hours should be until 10am.
10.0
Travler
Exceptional
solo traveller
02-12-2018
Room was nice, staff was...
Pros: great breakfast
Cons: had to go through to many blank channels on the TV
7.9
Richard
Good
solo traveller
02-05-2018
Good
Pros:
Cons:
8.8
Mary
Excellent
young couple
02-05-2018
Fabulous
Pros:
Cons:
10.0
Stuart
Exceptional
young couple
02-02-2018
Excellent room, staff, stay.
Pros:
Cons:
9.2
Kelly
Wonderful
family with young children
01-29-2018
Nice and clean
Pros:
Cons:
10.0
Samuel
Exceptional
young couple
01-28-2018
it was a great stay...
Pros: Room had lot of space, like have wifi and computers in lobby to use. We arrived early about 230 we were able to go ahead and check in
Cons: Bed just not my bed at home I guess saying theres no place like home being an older adult being away from home gets more difficult to sleep as you age nothing you could do to improve. Wanted to sleep later but breakfast over at 9 could you extend to 10
9.2
Sherri
Wonderful
solo traveller
01-28-2018
Superb
Pros: Bed was like a cloud
Cons: N/a
7.9
Mahdi
Good
solo traveller
01-27-2018
Comfortable but still too expensive...
Pros: Clean , large room , comfortable bed
Cons: Still too expensive for a town like greenville
Left my phone charger
Came back for another night and ask for it in the morning , manager ( she ) made no effort to find it , in 2 min says “ sorry we don’t have it “
For 200 $ spent , I expected some effort .
8.8
Lori
Excellent
solo traveller
01-27-2018
Fabulous
Pros:
Cons:
10.0
Teresa
Exceptional
family with young children
01-22-2018
Exceptional
Pros: Everything! The staff was wonderful and it was very clean
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