Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This business traveler-oriented hotel is conveniently located just south from the hospital and not far from ECU and downtown. Guest rooms are traditionally decorated.
Smoke free premises. 124 units. 4 stories, interior corridors. Accessibility (Call).
valet laundry, airport transportation, area transportation-with 5 mi.
Terms
N
Guest Ratings
OVERALL GUEST SCORE
Wonderful
Based on Ratings from 62 guests
Showing reviews 1 - 5 of 50
5.0
Anonymous
Fair
08-11-2017
I would not recommend it coz of the noise problem
Pros: Staff is excellent specially in the cafeteria,food is very good.
Cons: We were in room 324 and there is a weird sound,like bubbling or furling sound all night long.i could have given you a 5 stars rating if not for this problem.
9.0
Anonymous
Wonderful
08-11-2017
It was small and home like.
Pros: The staff were extremely friendly and accommodating. I really appreciated the hot breakfast every morning.
Cons: It was a hard to find at night and us being out of town.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendly and helpful staff. Wednesday night fried chicken was a treat
Cons: Na
9.0
Anonymous
Wonderful
08-11-2017
Pros: GREAT BEDS, VERY CLEAN AND WONDERFUL FREE BREAKFAST
Cons:
7.9
Anonymous
Good
07-17-2017
Good
Pros: Breakfast was great and the pool was nice.
Cons: Just an average room. Nothing special.
10.0
Anonymous
Exceptional
07-15-2017
A Pleasant Surprise
Pros: The room was perfect! My own little suite. I thoroughly enjoyed the bed, very comfortable.
I think this will be my preferred hotel to stay at whenever I'm in Greenville.
Cons:
8.8
Anonymous
Excellent
07-12-2017
Fabulous
Pros: Room was in great shape and everything was as advertised.
Cons: Floor was still damp/wet from carpet cleaning done earlier.
4.6
Anonymous
Disappointing
06-28-2017
Epic fail.
Pros: The location was good.
Cons: I would never have reserved a large double - after a five hour drive, I did not want someone smiling at me and telling me that I was dumb enough to take first available and that was the only room they now had. I tried to be pleasant to Ashley, the manager on duty, after she said "that's between you and booking.com", but her smile and giggle at my irritation has put me off Holoday Inn Express and, perhaps, booking.com for a good long time.
10.0
Anonymous
Exceptional
06-26-2017
Great choice of motel!
Pros: Every one of the staff was friendly, smiling, and helpful. The person who checked us in for early check-in so we could rest before our event even remembered me and my name and our conversation when I called for early check-in. We happened to meet the manager and she was very nice too. All of the breakfast crew were happy and helpful and cheerful.
Cons: Can't think of anything!
9.2
Anonymous
Wonderful
06-18-2017
Superb
Pros: Friendly breakfast attendant!
Cons:
9.6
Anonymous
Exceptional
06-13-2017
Overall my wife and I...
Pros: Location and breakfast
Cons: The coffee maker in the room didn't work. However the maintenance worker did show up and took a look at it. I advised him that I would just grab a cup at breakfast .
3.8
Anonymous
Poor
04-05-2017
Not a do over!
Pros:
Cons: Old facility in poor condition
7.1
Anonymous
Good
03-27-2017
Good
Pros:
Cons: I don't appreciate that the hotel raises rates dependent on what events are happening at ECU. It makes me feel that the hotel is taking advantage of captive audiences, aka parents of ECU students.
10.0
Anonymous
Exceptional
03-27-2017
First time in Greenville
Pros: Good breakfast, staff very friendly. Good location to ECU. The beds were comfortable and room clean.
Cons:
10.0
Anonymous
Exceptional
03-24-2017
Will stay with you again,...
Pros: Friendly staff, great proximity to ECU/Vidant medical facilities. Breakfast was fine.
Cons: Adding a waffle-iron & batter would be nice
10.0
Anonymous
Exceptional
03-21-2017
Great value
Pros: Staff was friendly, rooms were clean. Breakfast was great.
Cons: Air conditioner was a little loud but I didn't mind because it helped mute any outside noise that might have occurred.
7.9
Anonymous
Good
03-01-2017
It was pleasant
Pros: Breakfasts
Cons: The check in time had to pay an extra day when I got there in the morning at 6
9.6
Anonymous
Exceptional
02-01-2017
Great place to stay for...
Pros: Great place to stay for an ECU tour! They even have a shuttle that took us to the campus and back! Lots of great choices at breakfast too!
Cons:
10.0
Anonymous
Exceptional
01-21-2017
Exceptional
Pros: Beds nice and comfortable
Cons: Location
7.1
Anonymous
Good
01-12-2017
Good
Pros: The bed
Cons: I was by a loud air conditioning unit
8.3
Anonymous
Very Good
12-07-2016
Very good
Pros: The hotel was clean, staff was lovely and the rooms were comfortable.
Cons: There was a constant noise that sounded like a water heater running or someone above cleaning the carpets. We let the staff know and although we couldn't move rooms they were nice enough to give us a hefty discount.
9.6
Anonymous
Exceptional
11-10-2016
Good time at Holiday Inn...
Pros: I can't compliment the friendly and helpful staff enough. They were able to give directions and a map to the college. The room was clean and well stocked. My family was comfortable and slept well. Breakfast selections in the morning were varied and allowed for many different choices. Everyone was satisfied and full. My only suggestion would be since it was a cold fall morning you might look into offering more hot breakfast items.
Cons: I noticed that several of the tiles in the bathtub were repaired poorly and there was mold in the grout. This didn't affect how the shower worked but, maybe it's time for a bathtub remodel.
10.0
Anonymous
Exceptional
10-03-2016
Had a great stay!
Pros: The breakfast area was well stocked, and very good. The area itself was a really good size, and very accessible. Staff was vwey friendly, especially Alyse & Tori.
Cons: We really enjoyed our stay. I cant think of anything that we didn't like.
7.1
Anonymous
Good
09-29-2016
Good
Pros: I'm not familiar with the Greenville area but it seemed to be in a good location and the hotel was nice and clean and the staff was friendly. They also had complimentary popcorn and iced tea in the lobby!
Cons: I thought the price of the hotel was too expensive
10.0
Anonymous
Exceptional
09-20-2016
Exceptional
Pros: everything was wonderful
Cons:
10.0
Anonymous
Exceptional
09-15-2016
Exceptional
Pros: SERVICE OF FRONT DESK BY ALL EMPLOYEES!! So SINCERE AND HELPFUL!
Cons:
7.5
Anonymous
Good
09-06-2016
Would use again
Pros: Excellent service
Cons: Price was jacked for the football game
9.2
Anonymous
Wonderful
09-06-2016
Great place to stay, just...
Pros: The staff was very friendly and helpful, the room was comfortable!!
Cons: The price was a little high.
7.9
Anonymous
Good
08-31-2016
Good for an overnight stay
Pros: Staff was really nice
Great cinnamon rolls at breakfast
Cons: Older rooms than I expected
9.6
Anonymous
Exceptional
07-28-2016
Exceptional
Pros:
Cons: The room was a little noisy I think it was the cooling unit.
10.0
Anonymous
Exceptional
07-15-2016
ECU kid orientation in stay
Pros: Place was clean & safe! Pool was nice. Breakfast was good & had a fast pancake maker!
Cons: NA
7.5
Anonymous
Good
06-26-2016
Good
Pros:
Cons: Due to travel delays due to major accidents I couldn't check in until 11pm. I called to advise too. However when asked to stay an hour past check out I was told NO!
10.0
Anonymous
Exceptional
06-23-2016
A smile goes a long...
Pros: The staff was very friendly and helpful!! Greeted everyone that walked in the door with a smile!!
Cons:
9.2
Anonymous
Wonderful
06-20-2016
Pancake Surprise
Pros: I loved the pancakes. Most places have the waffle cooker,but I don't care for waffles. I was excited to see the pancake maker.
Liked the pool also. Didn't know I was going to stay there, or I would have brought my swimwear. Will definitely be back!
Cons: Can't think of anything.
7.9
Anonymous
Good
06-19-2016
OK for brief stay
Pros: Bed was comfortable. Staff were excellent
Cons: There aren't many restaurants, other than fast food, close by. You need to go a couple of miles. The WiFi didn't always work well.
10.0
Anonymous
Exceptional
06-18-2016
Enjoyable stay...would recommend to friends...
Pros: Comfortable, clean room and friendly, helpful staff.
Cons: Air conditioner in the room was a bit loud....worked well, but kept us awake.
9.6
Anonymous
Exceptional
04-27-2016
Thumbs up
Pros: The bed was soooo comfortable. The shower was great and the shampoo and conditioner smell good :)
Cons:
9.6
Anonymous
Exceptional
03-01-2016
Comfort
Pros: The room was clean & smelled fresh. Check in was fast and staff very friendly. Oh I love the comfortable bed with such nice pillows. Would stay over and over again!!
Cons: I have no complaint about anything.
7.9
Anonymous
Good
02-14-2016
Average hotel stay, but friendly...
Pros: Friendly staff, comfy pillows, free snacks. Turkey sausage and bacon were good at breakfast.
Cons: Heater/AC fan was noisy. Fridge was a little too noisy, bathroom shower area needed some improvements. Caulking in shower needed cleaning and repairs were needed to the wall outside the shower. Eggs had an odd consistency and bananas were an odd shade of green.
10.0
Anonymous
Exceptional
08-18-2015
We will definitely stay here...
Pros: Booking on line easy, check in and out easy.
Our room very clean and had everything we needed to relax and feel at home!
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