Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
This hotel features attractively decorated, spacious rooms, all with electric fireplaces and triple-sheeted beds. All king rooms have jetted bathtubs and pull-out love seats. Complimentary hot breakfast is offered daily, featuring eggs, meat, waffles or pancakes, and the usual continental fare. The airport shuttle operates daily 5 a.m.-11 p.m.
Smoke free premises. 81 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Everything was great. the staff was friendly and helpful.
Cons: Everything,the parking was a little hectic.
10.0
Jamie
Exceptional
Family with Teens
06-16-2017
Pros: easy access, sheetz right across highway, clean , everything worked great , fridge fireplace ,jacuzi tub.
Cons:
9.0
Gary
Wonderful
Traveling as Couple
06-16-2017
Pros: Room was spacious and clean. Location was ideal...close to the historic district of Savannah.
Cons:
8.0
Nancy
Very Good
Family with Teens
06-16-2017
Pros: The hotel itself was very nicely appointed. The room was clean, had all the amenites that were promised. The staff were very polite and helpful. The public areas were easily accessible, clean and well appointed as well.
Cons: I was very disappointed that their shuttle did not pick up at the train station (lee than 11 miles). And they would not take us to the college so that we coudl get my daughter registered which was the point of the whole trip. (that was 7.4 miles)
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: The hot tub in the room
Cons: Didn't seem like the room was getting cold
10.0
Debrah
Exceptional
Traveling as Couple
06-16-2017
Pros: breakfast was good
Cons: The water in the tub was going down very slow
10.0
Christy
Exceptional
06-16-2017
Pros: The room was great. We really enjoyed the electric fireplace and the bed was comfortable.
Cons: The only thing we did not like is we could not turn the AC on, only heat. We prefer to sleep in a cold room, so not having that option was frustrating.
8.0
Verified Hotel Guest
Very Good
Business Traveler
06-16-2017
Pros: staff
Cons: very old sleep sofa &somewhat awkward location
9.0
Rupert
Wonderful
Traveling as Couple
06-16-2017
Pros: We were made to feel like we were treasured guests.
Cons: The tub plug did not work, but it was no dealbreaker.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: The location was close to the freeway and airport without being too close with all the noise the freeway and airport can bring
Cons: The bath tub was a little weird. The drain wasn't keeping up with the water flow and the silicone was lifting as if water had got in there and was peeling it back. But that didn't really bother me. I loved the room!
8.0
Verified Hotel Guest
Very Good
Group Traveler
06-16-2017
Pros:
Cons: Our room was a little worn; the walls could definitely use a good paint job.
1.0
Kathleen
Very Poor
06-16-2017
Pros: Breakfast was not very good. Fire alarm went off at 12:30 am. Woke me up. Very very loud noise from rooms no one helped keep that down. Wrong information when bus service was to market. Staff was not helpful.
Cons: No. I did not like it at all and I really would have changed after the first night if I could.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
06-16-2017
Pros: Loved the elevtric fie place and the Jacuzzi type tube in the room. It turned bitter cold the days I was there and both helped gt warmed up.
Cons: I didn't ask for one, was just too tired,but there wasn't a blanket on my bed, just heavy sheets. I had to crank the heat up to get warm. But in all fairness, the weather hadn't turned cold until mid December, so a blanket really wasn't needed before.
1.0
Verified Hotel Guest
Very Poor
06-16-2017
Pros: Pool was out of service. Bathroom shower needs to be updated and fixed. Staff was not friendly. No parking available at night had to park on the street. Only reason I booked that hotel was for the indoor pool, totally unhappy with my stay.
Cons:
7.5
John
Good
family with young children
06-13-2017
Pros: The breakfast was good great for a family of 5. The check out time 12 was great .
Cons: The parking. There was a party in one of the banquet rooms. When got back from dinner there was no parking. The curtains in the room where sheer so no sleeping in.
10.0
Patricia
Exceptional
young couple
06-11-2017
Pros: very nice place and quiet even through it was full
Cons: Nothing
10.0
Jamil
Exceptional
young couple
06-08-2017
Pros: Staff was very professional and very friendly.
Made me feel at home!!
Cons: Printer cartridge on business center ran out as I started printing. (Minor!)
7.5
Anonymous
Good
solo traveller
05-31-2017
Pros: Size of the bed, the fireplace, breakfast
Cons: Loud guests above me, outdated bathroom, stepping away from your plate that you just placed on the table for a millisecond to go back to get something you forgot and turning around and the cleaning lady throws your entire plate away without getting a bite of it. That irritated me first thing in the morning. Checking out was weird, the man couldn't have cared less. I had to speak first and then let him know I was checking out because all he did was stare at me. He didn't do the normal thing and ask how was my stay. He barely said 4 words. He asked me my room number and said you're all set. I asked him did he atleast want my room keys and he was like yeah sure. Very odd.
8.8
Deborah
Excellent
family with young children
05-22-2017
Pros: Free hot breakfast was better than anticipated!
Cons: Indoor pool was much smaller than the pictures appeared. Need additional parking.
6.7
Robert
Pleasant
young couple
05-10-2017
Pros: Friendly staff
Cons: First room had damp carpet from being cleaned earlier in the day. Was moved to another room where the HVAC unit made so much noise I had to just turn it off. Occupants of room next door were noisy.
10.0
Lori
Exceptional
solo traveller
05-10-2017
Pros: room I was given was a business suite. large conference table. did not really need it, but it was nice.
Cons: mowing that started at 8 am right below my window.
10.0
Sharon
Exceptional
solo traveller
05-08-2017
Pros: Comfortable bed,clean room. Great location . Close to HPU..
Cons: Norhing
10.0
Michael
Exceptional
family with young children
04-30-2017
Pros: Great breakfast and staff
Cons:
10.0
Beth
Exceptional
solo traveller
04-29-2017
Pros: Room was auper nice. Loved the fireplace in room
Cons:
6.3
Linda
Pleasant
family with young children
04-20-2017
Pros: Breakfast
Cons: Beds, maids didn't do a good job, property was scattered with litter
10.0
Pat
Exceptional
solo traveller
04-19-2017
Pros: The breakfast was delicious.
Cons: Everything was good.
9.2
Mary
Wonderful
solo traveller
04-17-2017
Pros: Staff was friendly and accommodating. My room was comfortable.
Cons: I stayed from Monday, April 10 until Saturday, April 15. On Thursday, April 13, a bag of trash was left on the dresser in my room. The following day, April 14, upon returning to my room in the early evening, I found that it had not been cleaned at all!
10.0
Sha246
Exceptional
family with young children
02-13-2017
Pros: Room and bed were comfortable and clean. Continental breakfast was very good. Overall a very nice experience
Cons:
5.0
Susan
Fair
solo traveller
02-12-2017
Pros: The fireplace
Cons: Our vacation could have been longer.
8.3
Robin
Very Good
young couple
02-02-2017
Pros: The room was clean and comfortable.
Cons: Breakfast was not well thought out meat was mixed into the eggs.
10.0
Living
Exceptional
young couple
01-24-2017
Pros: The entire staff from the front desk, to housekeeping, to breakfast staff were all very pleasant, courteous and carry smiles that brightens a customer's stay.
We encountered a slight toilet slow down/backup and reported it to the front desk and it was corrected while we were out to dinner. Very happy with the staff efficiency and attitude. Would highly recommend visiting friends to stay at this facility.
Cons: Did not like the rainy days but that is not the fault of the facility.
9.6
Chequetta
Exceptional
young couple
01-23-2017
Pros: The staff were very attentive, friendly, and helpful. The location was great and not too far from restaurants and shops.
Cons: The pool was smaller than I imagined. Although it wasn't advertised, it would have been a bonus to have a hot tub on the premises.
9.2
Anonymous
Wonderful
solo traveller
01-09-2017
Pros: Comfy bed! Room was super clean!
Cons: Fireplace wasn't working.
7.9
Mary
Good
young couple
12-22-2016
Pros: Great breakfast
Cons: Bathroom. Needs work
8.8
Anonymous
Excellent
young couple
12-19-2016
Pros: The breakfast is a huge variety and very tasty. The fireplace in the room created a nice ambience. The staff are incredibly friendly.
Cons: The heater was broken but we used the fireplace for heat. There was mold on the wall behind the fridge.
7.5
David
Good
solo traveller
12-14-2016
Pros: Key card did not work on arrival. Front Desk attendant quickly addressed problem by getting me another room. Breakfasts were adequate and staff was friendly.
Cons: The bathroom layout was strange. The tub had 2 shower heads and there was no way to turn one of them off to save water. Also, there was a sliding door in the shower/tube opening to the main room. Not sure what the function of the door was.
9.6
Brenda
Exceptional
young couple
12-12-2016
Pros: The room was delightful. Loved the fireplace. We were a little disappointed that we didn't have time to use the jacuzzi tub.
Cons: My husband and I are senior citizens with knee problems. We both found the toilet seat too low.
8.3
Ahmed
Very Good
solo traveller
12-09-2016
Pros: Everything
Cons: Nothing
7.9
Wiggy14215
Good
young couple
11-26-2016
Pros: The eoom was specious. Nice fireplace. The breakfast was wonderful. The staff was very friendly.
Cons: The room was dated.
7.9
Janet
Good
young couple
11-22-2016
Pros: The room had a microwave and the sitting room in the room was very good
Cons: The parking
10.0
Anonymous
Exceptional
family with young children
11-10-2016
Pros: Loved the hot tub with the opening to the room
Cons: Was very pleased
5.4
Farley
Fair
young couple
11-06-2016
Pros:
Cons: Handicapped room needed renovations. Shower peeling along with walls. Tile mildew build up. Very small sink.
10.0
Ronald
Exceptional
family with young children
10-31-2016
Pros: Very good
Cons: It was lovely I really liked it
9.2
David
Wonderful
solo traveller
10-25-2016
Pros: I got an excellent buy through booking.com
Mattress quality was better than that offered by comparably priced options
Cons: I had an accessible room but still would have liked corner shelving in shower
Better lighting
More responsive ac
7.1
Anonymous
Good
solo traveller
10-20-2016
Pros: Staff
Cons: Smell of the room and overall cleanliness
7.9
Michaela
Good
young couple
10-20-2016
Pros: The room was a great size, bed was comfortable. Staff was friendly.
Cons: The bathroom was a little outdated.
10.0
Marty
Exceptional
solo traveller
10-18-2016
Pros: All of the staff was very friendly and accommodating, very easy to talk with and hospitable.
Cons: The fact that I had to leave, to prepare for work for the next day.
7.9
Stephen
Good
family with young children
10-11-2016
Pros: great beds and bfst.
Cons:
6.7
Brad
Pleasant
family with young children
10-04-2016
Pros: Good location
Cons: Fridge broken, toilet ran constantly, and there was a function downstairs that took up all parking
9.6
Michelle
Exceptional
solo traveller
10-02-2016
Pros: The room was very nice and bed was very comfortable. Nice variety for breakfast.
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