Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
With convenient access to both interstates, this small hotel offers comfortable rooms with triple-sheeted beds, easy chairs, flat-panel TVs and spacious bathrooms. The décor is a little plain, but the furnishings are contemporary, and beds are comfortable. Public areas are fairly limited here, with the breakfast area and a single-station computer desk sharing space in the lobby. The tiny exercise room has three pieces of cardio equipment, and the small outdoor pool is only open during summer months. The coin laundry is located in a closet at the end of the first floor corridor. A complimentary hot breakfast features pancakes. Pets are permitted in smoking rooms only; call the hotel directly for policy details.
Smoke free premises. 83 units. 3 stories, interior corridors. Accessibility (Call).
after the mishap with the room and having to wake a friend up at 1:30 am to come grab my dog that was not allowed in my room, they tried to charge me an extra $53.00 the day after i checked out. took me 3 hrs to get it cleared up, hopefully they credit my account. also i had to disrupt my trip to come back to the hotel to switch rooms so i could have my dog with me on the second night.
Pros:
Cons: i was told that i would be in a pet friendly room,when i got there to check in they had me booked in a regular room. this was the last thing i needed after being in a car for 16 hours! had to make arrangements for my dog at 1:30 am! the ac barely worked!
9.0
Anonymous
Wonderful
08-11-2017
Pros: Room was clean, convenient. Staff was helpful. Good value for the money.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good breakfast, clean room
Cons: A little hard to find
10.0
Anonymous
Exceptional
08-11-2017
Pros: Friendliness of staff, great breakfast, very clean rooms.
Cons: Nope. It really was great!
10.0
Anonymous
Exceptional
08-11-2017
Pros: They called me very quickly after I left a tablet in the room. When I came back to pick it up, they were very thorough in verifying that I was the rightful owner. I was very happy to get it back. Should be a 3 star hotel!
Cons: No sign with their name on it at entrance.
10.0
Anonymous
Exceptional
08-11-2017
Pros:
Cons: Toilet should be need fix
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean rooms, friendly front desk staff.
Cons:
4.0
Anonymous
Disappointing
08-11-2017
Pros: It was not a two and a half star hotel.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Super helpful staff and the quietest hotel - very helpful! Good breakfast too.
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: Breakfasts were very good and staff was friendly and helpful. This hotel lives up to standard we have found at other HI Express properties in other states and we were overall satisfied with our stay there.
Cons: Fitness room did not have A/C or wipes for equipment. Pet fee of $25 @ night was excessive and $2 to use was washer or dryer for laundry was too much.
8.0
Anonymous
Very Good
08-11-2017
Pros: Nice clean hotel with good breakfast.
Cons:
7.4
Verified AAA Guest
Good
10-29-2016
Pros: Room was clean and staff friendly.
Cons: No sign indicating this hotel was the Holiday Inn Express on the front of the building. Room smelled a little musty.
8.3
Anonymous
Very Good
08-14-2017
Very good
Pros: Breakfast was fabulous every morning!
Cons:
9.2
Anonymous
Wonderful
08-03-2017
Superb
Pros:
Cons: Construction was occurring when will you arrive there. We had to change rooms in order to avoid possible construction noise. The manager properly handle the problem and was very professional. I ended up enjoying my stay and everything turned out just fine .
8.3
Anonymous
Very Good
07-26-2017
Skip the breakfeast
Pros:
Cons: The property was clean the staff very helpful but management sure tried to make the extra buck on the breakfast. The food offering was awful. Everything was premade except for the hard boiled eggs. I call it a plastic breakfast offering you get at Motel Six not a a typical Holiday Inn Express. Shame on Management.
4.2
Anonymous
Disappointing
06-24-2017
Disappointing stay at Holiday Inn...
Pros:
Cons: Cleanliness of room was poor. No WIFI
Temperature of room was poor
Bed not comfortable
Elevators not clean
9.6
Anonymous
Exceptional
06-14-2017
Great hotel with very hospitable...
Pros: Clean simple hotel, staff were excellent and made my stay enjoyable.
Cons:
2.5
Anonymous
Poor
05-30-2017
Dirtyass stinky room beware
Pros: Nothing to tell place sucks.
Cons: They put us in the doggie room. It smelled they tried to cover it up with some spray. On saturday night once it started raining the room smelled awful. We had our dog with which was crated all the time we were there. The room was so dirty we didn't want our 5lb dog to get sick so while we were in the room she was in the crate. If you are going to charge 25.00 a night for the pet, you damn well better clean the room and sanitize it for all. Carpets should have be steamed. New steamers can have the room cleaned and dry in 3 hours. Your place sucks we will not be back. Any one with a pet should not stay here. It was so bad we woke up halfway thru the night feeling sick ran out of there without breakfast the room made us sick.
7.9
Anonymous
Good
05-12-2017
Friendly and comfortable.
Pros: Love having the Kerig coffee maker in the room. Real half and half would be bonus ! I had to get some from the coffee center in the lobby.
The room was clean and comfortable.
Cons: We missed the breakfast so I can't comment on that but it would be nice to have it extended to 10:00am for those of us that like to sleep in or get a workout in before they eat!
2.5
Anonymous
Poor
05-01-2017
Very poor
Pros: Nothing
Cons:
10.0
Anonymous
Exceptional
03-09-2017
Really love that place a...
Pros: I love the room setup been there several times now as I am thinking of moving to the area.
Cons: I can't see much that I don't like I will be staying again soon...
8.3
Anonymous
Very Good
03-09-2017
Good place in a small...
Pros: Location
friendly service
Good TV
Cons: Not very quiet
Bed comfort
9.2
Anonymous
Wonderful
02-19-2017
Great stay
Pros: Very spacious and comfortable rooms. Really clean. Great experience overall.
Cons: No issues.
10.0
Anonymous
Exceptional
01-11-2017
Snow stay
Pros: The lady at the front was every helpfull. Her name was Treasa. Treasa was at the desk both nights I stayed here.
Cons: Everything was great.
9.6
Anonymous
Exceptional
09-18-2016
Fit our needs for a...
Pros: Staff
Cons: can't think of any thing
10.0
Anonymous
Exceptional
09-01-2016
Comfortable stay !!
Pros: The room I was in originally had a problem. It smelled damp. I think it was a bad AC. But, management move me to another room immediately. They were marvelous.
Cons: Breakfast
7.5
Anonymous
Good
08-26-2016
Good
Pros:
Cons: Bath room fan didn't work, when showering steam came out and set off the smoke alarm.
7.5
Anonymous
Good
08-21-2016
Good
Pros:
Cons: Mattresses were not comfortable (not firm)
4.2
Anonymous
Disappointing
08-14-2016
Would never stay here again.
Pros:
Cons: Hotel musty smelling throughout. Room smelled of mold and mildew. I could still smell the odor hours after departing. Toilet would not flush. Overgrown shrubbery. Outside looked shabby, almost abandoned.
10.0
Anonymous
Exceptional
06-03-2016
Comfortable stay, affordable and enjoyable!
Pros: I slept better than I have in my own bed, mattress was comfortable, but having both a hard and soft pillow for each person was amazing! I would love to be able to purchase those exact pillows - can I?
Breakfast choices were amazing!
Cons: Did not see myself as we didn't have time to visit the pool, but another guest in the elevator told us there were spiders all over in the pool and pool area.
Breakfast time would be nice if extended longer, 9:30 didn't give us a chance to sleep in and still get breakfast when we would have preferred, so we had to rush and got there at 9:20am.
Would be nice to have a TV schedule to know what was on each network at least during primetime hours.
10.0
Anonymous
Exceptional
05-17-2016
Great clean and quiet rooms...
Pros: All staff from the reception desk to the maid service were cheerful and friendly. The room was quiet and clean, bed sheets were changed every day. I loved the option of having soft or firm pillows.
Cons: Can't think of anything.
6.3
Anonymous
Pleasant
05-17-2016
Pleasant
Pros: Being English the breakfast is not what we are used to so did not have any.
Cons:
9.6
Anonymous
Exceptional
05-14-2016
Looking forward to going back
Pros: Staff was beyond helpful and friendly, breakfast was delicious. We felt at home!
Cons: Breakfast area could be a little bigger and breakfast hours maybe a little bit longer.
9.6
Anonymous
Exceptional
05-03-2016
Exceptional
Pros: The staff was very friendly and helpful. The breakfast was delicious. The room was clean and comfortable.
Cons:
10.0
Anonymous
Exceptional
04-26-2016
Unexpected delight
Pros: The hotel was immaculate and staff was extremely friendly.
Cons:
8.3
Anonymous
Very Good
03-15-2016
Very good
Pros: The bed was very comfortable
Cons: that we couldn't get a later checkout time to accommodate our group. It would have helped if we could have had one room until around 4.
7.5
Anonymous
Good
02-02-2016
Fit the Bill
Pros: clean, accommodating, great options for breakfast
Cons: not enough luggage carts, pool not indoor.
No signage outside at street level
8.3
Anonymous
Very Good
12-30-2015
Nice but a little ridiculously...
Pros: In general it was a nice stay
Cons: There was never any hot coffee in the coffee
bar, most of the time it was out.
7.5
Anonymous
Good
11-30-2015
I'll go back
Pros: Friendly. Clean. Convenient Just what I expected.
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