Top 20% of hotels within each Diamond Rating level, based on overall inspection scores.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Comfortable rooms have contemporary furnishings with triple-sheeted beds, flat-panel TVs and compact bathrooms. Rooms with king beds have a large desk, and some have a pull-out sofa. Rooms with two queen beds have a task table with seating for two guests. Complimentary breakfast, served daily in the small but stylish lobby, features waffles and sausage biscuits, as well as typical continental fare like cereal and pastries.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Great friendly staff at front desk and hotel employee was very friendly and toted on us. Beds were SUPER COMFORTABLE. Clean hotel
Cons: Non smoking room located on same floor as smoking rooms so you can smell the carcinogens . Going through digital turnover so TV channels we're all f-ed up. Time Warner store in walking distance so it was a miss on hotel not to get that fixed.
4.0
Anonymous
Disappointing
07-14-2017
Pros: It was pretty clean
Cons: Refrigerator did not workThe microwave did not workI wasn't happy with the say it was handled... It was not. No compensation...
5.0
Anonymous
Fair
07-14-2017
Pros: The bed is comfortable and the staff is friendly
Cons: The rooms are not clean and the cable television did not work for nearly two weeks.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Great location, excellent staff. Evening front desk person - Hotel Employee was helpful.
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros: It had comfortable bedding and I like the bed linens .
Cons: It didn't have a strong artificial light in the bathroom/shower room and in fact it was poor lighting. They really need to upgrade the lighting fixture and exhaust system within the bathroom.
10.0
Anonymous
Exceptional
07-14-2017
The staff were great and very welcoming.
Pros: It is minutes away from almost everything.
Cons: the pool can be kept a little better.
1.0
Anonymous
Very Poor
07-14-2017
Pros: The pool was decent.
Cons: Everything else. Our room smelled of cigarette smoke when A/C kicked on. Hallway smelled like cat pee. The common spaces were filthy; garbages overflowing. Hair on bath towel. Silverfish in bathroom. No milk at breakfast for cereal.
4.0
Anonymous
Disappointing
07-14-2017
Pros: People were very nice.
Cons: The pool was disgusting. Completely cloudy and smelled. I asked several times if it were safe to swim and was told they would do a PH test and get back to me. No one ever did. Had really hoped the kids could swim and have some fun.
2.0
Anonymous
Poor
07-14-2017
Pros: Location to meeting
Cons: TV service was not working, dirty, poor breakfast choices
5.0
Anonymous
Fair
07-14-2017
Pros: I liked the location and that there was a television in the room. The air conditioning was extremely good and easy to operate.
Cons: I was given a smoking room and I am not a smoker. The blankets had strange strains on them. The bathroom was super cramped and the layout made absolutely no sense- the door opens up between the toilet and the shower.
2.0
Anonymous
Poor
07-14-2017
Pros:
Cons: Had to sleep in smoking room when non smoking rooms availiable
10.0
Anonymous
Exceptional
07-14-2017
Pros: Exceeded expectations in every area! I was pleasantly surprised...the beds were extremely comfortable.
Cons:
8.0
Anonymous
Very Good
07-14-2017
Pros: Desk and breakfast attendant were friendly. Room was very comfortable.
Cons: Although room smelled fine, 3rd floor hallway smelled of smoke and urine. Hairdryer was falling off of wall. There was no bathroom fan/ventilation.
8.0
Anonymous
Very Good
07-14-2017
Pros: the staff
Cons: they were remodeling
10.0
Anonymous
Exceptional
07-14-2017
Pros: Check in process was very easy. The hotel was nice and quite. The room was clean and very roomy. I did not have breakfast so no comment there.
Cons: the only negative would be they are remodling, this is something that has to be done so it is out of their control.
10.0
Anonymous
Exceptional
07-14-2017
Pros: Hotel employee at the front desk was very helpful when we were checking in. Our room was very clean including the carpet.
Cons: The construction was a little bit messy and noisy but we knew about the renovation before we booked our room so it wasn't a surprise. I don't eat at the breakfast bar but my husband does and he said it wasn't bad but nothing special.
8.0
Anonymous
Very Good
07-14-2017
Pros: The staff is amazing! Pet friendly hotel in a great location for my needs.
Cons: I could hear everything in the lobby area from my room, which is disturbing at night. The light in the bathroom was dim. The thermostat did not hold the temperature it was set on, so it would get too hot every day.
8.0
Anonymous
Very Good
07-14-2017
Pros: Good breakfast & friendly staff
Cons: Tub did not drain properly, but when reported to her, the front desk attendant said that she would advise maintenance staff of same
10.0
Anonymous
Exceptional
07-14-2017
Pros: Very friendly staff. Very clean and neat hotel.
Cons:
9.0
Anonymous
Wonderful
07-14-2017
Pros: Clean room. Very friendly staff
Cons: Only issue we had was the A/C was loud but the casing was just loose -vibrated real loud. Would not stop me from staying here again
10.0
Anonymous
Exceptional
07-14-2017
Pros:
Cons: Pool was not working yet 😡
8.0
Anonymous
Very Good
07-14-2017
Pros: The location front desk attendant.
Cons: Air in halways not on. No one told us about the air conditioner in room not working righ til we complained.ask for towels but didn t get had to go get. Drink machines didn t work.
2.0
Anonymous
Poor
07-14-2017
Pros: The hotel was close to Davidson College.
Cons: The room was dirty and worn down. On day 1 I told the front desk that there was food caked on the bedskirt. It was still there on day 3 when we checked out. The pool was tiny and only had 4 chairs for all guests to share. The staff was not very friendly.
8.0
Anonymous
Very Good
07-14-2017
Pros: They have really done some renovations and the hotel looks great. The staff is always nice.
Pros: From the minute you check in receptionist was fantastic room was clean this hotel is definitely read it wrong it should not be 2 1/2 stars it should be more like four stars rooms were really clean I am very picky and I was very pleased with my stay
Cons: I am very picky and normally I can find something I don't like but this time this hotel wins all the way around nothing I can find of any kind to complain about
10.0
Anonymous
Exceptional
07-14-2017
Pros: Clean. Nice people. All around good experience
Cons:
10.0
Anonymous
Exceptional
07-14-2017
Pros: The staff was very friendly.Perfect room to let the dog out without walking to far. The pool was very nice.Will definitely stop there on our next trip to Florida.
Cons:
2.0
Anonymous
Poor
07-14-2017
Pros: The only thing we liked was the staff. They were very nice.
Cons: Was put next to the elevator which we could hear anytime it moved. The sheets were old with small holes/stains. The fire alarm had wires sticking out, the door lock plate was broken, and the room walls/headboard were dirty. BW is off our list forever.
7.5
Anonymous
Good
09-04-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
08-31-2016
Good
Pros:
Cons:
5.4
Anonymous
Fair
07-25-2016
Passable
Pros:
Cons:
6.7
Anonymous
Pleasant
07-10-2016
Pleasant
Pros:
Cons:
8.3
Anonymous
Very Good
07-08-2016
Very good
Pros:
Cons:
7.1
Anonymous
Good
07-07-2016
Good
Pros:
Cons:
8.8
Anonymous
Excellent
07-07-2016
Fabulous
Pros:
Cons:
7.5
Anonymous
Good
07-03-2016
Good
Pros:
Cons:
7.1
Anonymous
Good
06-20-2016
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
06-18-2016
Superb
Pros:
Cons:
10.0
Anonymous
Exceptional
05-31-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
05-31-2016
Exceptional
Pros:
Cons:
10.0
Anonymous
Exceptional
05-31-2016
Exceptional
Pros:
Cons:
7.1
Anonymous
Good
05-22-2016
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
05-19-2016
Exceptional
Pros:
Cons:
7.9
Anonymous
Good
04-30-2016
Good
Pros:
Cons:
7.5
Anonymous
Good
04-10-2016
Good
Pros:
Cons:
7.9
Anonymous
Good
09-20-2015
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
05-17-2017
Best location for an overnight...
Pros: Comfortable for an overnight stay. Reception personnel was helpful in a restaurant selection for dinner as it was the perfect place recommended.
Cons: We have no complaints.
9.2
Anonymous
Wonderful
02-27-2017
Superb
Pros: The bed was amazing and check-in was a breeze.
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