Comfortable rooms have contemporary furnishings with triple-sheeted beds, flat-panel TVs and compact bathrooms. Rooms with king beds have a large desk, and some have a pull-out sofa. Rooms with two queen beds have a task table with seating for two guests. Complimentary breakfast, served daily in the small but stylish lobby, features waffles and sausage biscuits, as well as typical continental fare like cereal and pastries.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Great variety for breakfast! Comfy bed! Nice clean pool!
Cons:
5.4
Done
Fair
solo traveller
08-31-2016
Pros:
Cons: Bathroom smelled
6.3
Anonymous
Pleasant
family with young children
08-26-2016
Pros:
Cons: Didn't realize the hotel was pet friendly and the hallway right off of the elevator reeked of a CAT ODOR as well as my room.
6.7
Anonymous
Pleasant
solo traveller
08-23-2016
Pros: Rate was fine; facilities adequate for my needs
Cons: Overall, everything was just average. Breakfast may have been "hot", but certainly not much more than that. Eggs shaped in a circle disc are hardly "cooked in house".
9.2
Anonymous
Wonderful
review category group of friends
08-22-2016
Pros:
Cons: On our way to leave, a roach walked past us as we were exiting the room. Otherwise, the staff that checked us in was amazing, the sleeping environment was great and relaxing, breakfast was good, and the staff that morning was wonderful...No issues except for the roach we saw on the way out. The room was at a great value.
5.4
Sharon
Fair
solo traveller
08-20-2016
Pros:
Cons: I selected this site in part because of wifi (had work to do). After I checked in (and unloaded my car) I find out the wifi hasn't worked all day. When I asked the front desk if they called the provider again, she said they told her it wouldn't be serviced until next day unless urgent. I would consider providing the services you promise to customers an urgent need and since many are business, that was totally unacceptable. Since I had already unloaded my car, I was not going to reload and find another hotel. Very disappointed.
7.9
Ellen
Good
solo traveller
08-08-2016
Pros: The bed was like heaven.
Cons: There was no bottled water available in the hotel. The vending machines were all out, a there wasn't even any at the counter.
4.6
Mary
Disappointing
review category group of friends
07-29-2016
Pros: The hotel was close to the venue I was visiting.
Cons: There were dogs in the next room they barked most of the first night, there was some problem with the water/sewer so the lobby was filled with stuff. I spilled water on the shower room floor which by the way had no vent and I was amazed that there was pet hair all over the towel I cleaned it up with....and I didn't have a pet also it seemed as if it had never been mopped☹️ The staff was not very friendly. My mini fridge had the last guest food still there yuck!!
8.3
Diane
Very Good
mature couple
07-27-2016
Pros: Very clean and updated. Bed comfy.
Cons: Had an adjoining room and could hear next door as if they were in our room. Also could use a nice fragrance all over the hotel.
5.4
Rose
Fair
solo traveller
07-25-2016
Pros: The breakfast was great!
Cons: The room smelled musty & you could hear neighbors speaking next door.
7.1
Anonymous
Good
family with older children
07-22-2016
Pros: Kind front desk worker at night and care you had a good night sleep.
Cons: Bed not comfortable and bathroom a little cleaner.
7.5
Jacobus
Good
review category group of friends
07-21-2016
Pros:
Cons: Pool furniture was broken
8.8
Fred
Excellent
family with young children
07-20-2016
Pros: Mostly satisfied with facility and staff.
Cons: Trash cans near lobby overflowing.
Pool cloudy-- not clear.
10.0
Tracy
Exceptional
solo traveller
07-19-2016
Pros:
Cons: That you allow pets
10.0
Larry
Exceptional
solo traveller
07-14-2016
Pros: Convenient.. Aaron, the Desk Representative was very helpful with accommodations.
Larry J.i
Cons:
10.0
Richard
Exceptional
Family with Young Children
07-07-2016
Pros: The staff was above and beyond nice!! All shifts The hotel area and room were clean an up to date. Nice area to stay We stayed in the hotel for 5 days and were treated very well. I would definitely stay here again on my next visit. Highly recommend
Cons:
8.3
Mackenzie
Very Good
family with young children
07-03-2016
Pros: Staff was very friendly and took great care of us.
Cons:
10.0
Sabrina
Exceptional
family with young children
07-03-2016
Pros: I loved my whole experience from checking in without a hassle on short notice. The whole facility was clean the room was great and free breakfast was great. I would definitely go back when i am in that area. Thanks Best Western....
Cons:
7.9
Ernie
Good
solo traveller
07-02-2016
Pros: The staff is great and the hotel is just fine. However if you are traveling with a dog, be certain to get a room away from the lobby as it tends to be a little loud. Also there isn't really much space for the dogs to do their business outside. Certainly not compared to other hotels in which we've stayed. Otherwise, if you're just passing through, it's very easy access and really not a bad place at all.
Cons: Limited space for the dogs outside.
5.8
Elizabeth
Okay
solo traveller
06-28-2016
Pros:
Cons: Large stain on white sheet visible when I walked into room. When I pointed out to staff she said, “I just inspected this room along with the housekeeper,” as if to blame me for the stain. I pointed out I had just walked in and would like it removed as it was not pleasant to look at. She took it away.
8.8
Susan
Excellent
mature couple
06-26-2016
Pros: Friendly Staff, clean room, comfortable bed, right off the highway.
Cons:
9.6
Philip
Exceptional
family with older children
06-16-2016
Pros: The breakfest staff was great. Food was very good. Thanks for everything.
Cons:
10.0
Charles
Exceptional
family with older children
06-14-2016
Pros: The staff at the breakfast bar did an outstanding job hosting quite a crowd!!
Cons:
9.6
Edward
Exceptional
mature couple
06-07-2016
Pros: The staff was very helpful, the location was near sights that we planned to see and we had a very positive experience.
Was very pleased that we had been upgraded to a suite, didn't know that was going to happen until we got there.
Cons: Only issue was my wife couldn't get the treadmill to work.
10.0
Johanna
Exceptional
solo traveller
06-05-2016
Pros: Great staff and breakfast
Cons: Nothing
7.9
Russell
Good
mature couple
06-05-2016
Pros:
Cons: The pool area did not have working chairs all bottoms of the mesh seats were broken
10.0
Anonymous
Exceptional
mature couple
06-01-2016
Pros: Staff was great especially Deana - Breakfast supervisor. Breakfast was good with many options.
Cons: Pillows were hard
8.3
Janice
Very Good
mature couple
05-31-2016
Pros: Close to Charlotte, clean, comfortable room. Lot's of places to eat near buy.
Cons:
10.0
Susan
Exceptional
Traveling as Couple
05-29-2016
Pros:
Cons: Pool was not working yet 😡
10.0
Judy
Exceptional
solo traveller
05-27-2016
Pros: Newly renovated very clean. Staff was very nice. Great location. Would definitely stay again.
Cons:
10.0
Anonymous
Exceptional
mature couple
05-25-2016
Pros: very friendly staff
Cons:
9.0
Dana
Wonderful
Family with Teens
05-24-2016
Pros: Clean room. Very friendly staff
Cons: Only issue we had was the A/C was loud but the casing was just loose -vibrated real loud. Would not stop me from staying here again
9.6
Andrew
Exceptional
family with young children
05-24-2016
Pros: It was quite no road noise, easy on off from interstate
Cons: Nothing
9.2
Kevin
Wonderful
family with young children
05-17-2016
Pros: The staff was so kind. Especially Denna (not sure of spelling) who was in charge of breakfast. She spoke with each guest as they came down and she also made sure everyone had just what they needed. It was so nice meeting her :)
Cons:
5.4
Antonio
Fair
solo traveller
05-16-2016
Pros: The coffe
Cons: Room was very noisy, it was faced on the Street and the noise jump up to my room due to very bad sound proof Windows.
Also the refrigerator was very noisy
5.4
Paul
Fair
solo traveller
05-16-2016
Pros: Desk very nice and helpful
Cons: Musty smell in room - air not working properly blew all night
9.6
Charles
Exceptional
mature couple
05-05-2016
Pros: Clean and comfortable room, smooth check in process, good location for our needs. Will return when back in town.
Cons:
9.6
Sharon
Exceptional
mature couple
04-26-2016
Pros: the staff was very friendly!
Cons: the location and the ease of entering and exiting the property (busy weekend traffic)
9.2
Snowbirds
Wonderful
mature couple
04-02-2016
Pros: Great value. Staff very helpful.
Cons: Breakfast area too small.
10.0
Larry
Exceptional
Family with Young Children
03-31-2016
Pros: The staff was wonderful! Thanks Hotel Employee!
Cons:
7.5
Robbie
Good
solo traveller
02-01-2016
Pros:
Cons: Under construction, updating rooms and entry.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
01-23-2016
Pros: Hotel employee at the front desk was very helpful when we were checking in. Our room was very clean including the carpet.
Cons: The construction was a little bit messy and noisy but we knew about the renovation before we booked our room so it wasn't a surprise. I don't eat at the breakfast bar but my husband does and he said it wasn't bad but nothing special.
5.0
Verified Hotel Guest
Fair
Business Traveler
01-20-2016
Pros: The staff was lovely.
Cons: The hotel is under remodeling, we were not informed. The entire place was dirty and messy, tools everywhere, quite unsafe.
10.0
Candice
Exceptional
Solo Traveler
12-27-2015
Pros: Check in process was very easy. The hotel was nice and quite. The room was clean and very roomy. I did not have breakfast so no comment there.
Cons: the only negative would be they are remodling, this is something that has to be done so it is out of their control.
3.0
Verified Hotel Guest
Poor
Family with Young Children
12-24-2015
Pros: I liked the staff the best.
Cons: When we first walked in I was shocked. It was a remodel construction zone! We went to our room and it wasn't even cleaned yet & reeked of cigarette smoke! 2nd room had a issue with lock. The 3rd room had no soundproofing and toilet did not flush properly,
10.0
Robert
Exceptional
12-03-2015
Pros: Nice location just off interstate. Very friendly staff. Light but satisfying free breakfast buffet. Very comfortable bed.
Cons: Some noisy clunking of doors though that is not hotels fault, I just ask that fellow travelers be aware of noise.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-30-2015
Pros: Exceeded expectations in every area! I was pleasantly surprised...the beds were extremely comfortable.
Cons:
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
11-29-2015
Pros: Comfortable bed.
Cons: Noisy room.
9.0
William
Wonderful
Family with Young Children
11-25-2015
Pros: It was very quiet and the room was very clean.
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