Hotels have overall ratings in the top 20% for their Diamond Rating level, plus no member complaints in the past 12 months and A Rated cleanliness and condition.
A Rated
Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Comfortable rooms have contemporary furnishings with triple-sheeted beds, flat-panel TVs and compact bathrooms. Rooms with king beds have a large desk, and some have a pull-out sofa. Rooms with two queen beds have a task table with seating for two guests. Complimentary breakfast, served daily in the small but stylish lobby, features waffles and sausage biscuits, as well as typical continental fare like cereal and pastries.
Smoke free premises. 65 units. 3 stories, interior corridors. Accessibility (Call).
Cons: The room was SMOKING!?! I don't smoke and had my 4 year old with me. Not cool. The hotel couldn't upgrade or cancel the reservation!
7.0
Joseph
Good
Business Traveler
09-22-2017
Pros: Convenient to where I needed to be.
Cons: The breakfast area is very small. Also, the traffic on Statesville Road is horrific!
2.0
James
Poor
Solo Traveler
09-22-2017
Pros:
Cons: Had to sleep in smoking room when non smoking rooms availiable
9.0
Wesley
Wonderful
Family with Young Children
09-22-2017
Pros: Great Location and value
Cons: Low Water Pressure
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
09-22-2017
Pros: The bedroom was very nice.
Cons: The bathroom was very small and the toilet leaked, the shower head was shooting the back wall of the shower and was not adjustable. Someone was smoking marijuana on our floor and it smelled and front desk couldn't do anything about it.
10.0
Verified Hotel Guest
Exceptional
Solo Traveler
09-22-2017
Pros: Exceeded expectations in every area! I was pleasantly surprised...the beds were extremely comfortable.
Cons:
10.0
Robert
Exceptional
09-22-2017
Pros: Nice location just off interstate. Very friendly staff. Light but satisfying free breakfast buffet. Very comfortable bed.
Cons: Some noisy clunking of doors though that is not hotels fault, I just ask that fellow travelers be aware of noise.
8.0
Kevin
Very Good
Family with Teens
09-22-2017
Pros: Desk and breakfast attendant were friendly. Room was very comfortable.
Cons: Although room smelled fine, 3rd floor hallway smelled of smoke and urine. Hairdryer was falling off of wall. There was no bathroom fan/ventilation.
8.0
Verified Hotel Guest
Very Good
Family with Teens
09-22-2017
Pros: the staff
Cons: they were remodeling
10.0
Candice
Exceptional
Solo Traveler
09-22-2017
Pros: Check in process was very easy. The hotel was nice and quite. The room was clean and very roomy. I did not have breakfast so no comment there.
Cons: the only negative would be they are remodling, this is something that has to be done so it is out of their control.
6.0
Verified Hotel Guest
Pleasant
Business Traveler
09-22-2017
Pros: Great for the price! Quiet, clean, no smells.
Cons: This hotel is currently being updated, so despite the construction, it was very nice!
8.0
Ronald
Very Good
Traveling as Couple
09-22-2017
Pros: Good breakfast & friendly staff
Cons: Tub did not drain properly, but when reported to her, the front desk attendant said that she would advise maintenance staff of same
10.0
Larry
Exceptional
Family with Young Children
09-22-2017
Pros: The staff was wonderful! Thanks Hotel Employee!
Cons:
3.0
Laura
Poor
Traveling as Couple
09-22-2017
Pros: LOCATION CLOSE TO WHERE WE WHERE WE VISITING.
Cons: WE ASKED FOR EARLY CHECKIN WHEN THE RESERVATION WAS MADE TO DUE THE FACT THAT THE EVENT THAT WERE THERE FOR DID NOT END UNTIL AFTER MIDNIGHT. HOTEL ALLOWED US TO AFTER MUCH DISCUSSION. WE WERE ONLY WANTING TO CHECKIN 1HR EARLY. HALLWAY SMELLED STALE AIR
10.0
Susan
Exceptional
Traveling as Couple
09-22-2017
Pros:
Cons: Pool was not working yet 😡
9.0
Candice
Wonderful
Solo Traveler
09-22-2017
Pros: Right off the main road. They have done some updates and remodeled so the inside has a fresh look. I
Cons: My car drags going into the entrance
8.0
Verified Hotel Guest
Very Good
09-22-2017
Pros: The location front desk attendant.
Cons: Air in halways not on. No one told us about the air conditioner in room not working righ til we complained.ask for towels but didn t get had to go get. Drink machines didn t work.
8.0
Candice
Very Good
Solo Traveler
09-22-2017
Pros: They have really done some renovations and the hotel looks great. The staff is always nice.
Cons: Breakfast ends at 9am, even on weekends. Dog in room next door, but settled down by time we went to bed.
10.0
Noah
Exceptional
Business Traveler
09-22-2017
Pros: From the minute you check in receptionist was fantastic room was clean this hotel is definitely read it wrong it should not be 2 1/2 stars it should be more like four stars rooms were really clean I am very picky and I was very pleased with my stay
Cons: I am very picky and normally I can find something I don't like but this time this hotel wins all the way around nothing I can find of any kind to complain about
9.0
John
Wonderful
Family with Teens
09-22-2017
Pros: The hotel Staff was excellent. Would like to especially callout , who was terrific.
Cons:
10.0
Jeffrey
Exceptional
Group Traveler
09-22-2017
Pros: Great location and good breakfast.
Cons: Key cards too easily lost their programming. Had to get a number of replacements over the three days we stayed there.
9.0
Edgar
Wonderful
Group Traveler
09-22-2017
Pros: breakfast
Cons:
10.0
Lesley
Exceptional
09-22-2017
Pros: The staff was very friendly.Perfect room to let the dog out without walking to far. The pool was very nice.Will definitely stop there on our next trip to Florida.
Cons:
2.0
Verified Hotel Guest
Poor
09-22-2017
Pros: The only thing we liked was the staff. They were very nice.
Cons: Was put next to the elevator which we could hear anytime it moved. The sheets were old with small holes/stains. The fire alarm had wires sticking out, the door lock plate was broken, and the room walls/headboard were dirty. BW is off our list forever.
10.0
Lynette
Exceptional
Traveling as Couple
09-22-2017
Pros: Nice and clean. Easy access. Friendly and close to food.
Cons: Just the fitness room was a little small and crowded and the stairwell was full of spiders webs. But everything else ok
6.0
Verified Hotel Guest
Pleasant
Family with Young Children
09-22-2017
Pros: The staff were amazing. Super friendly. Plentiful breakfast.
Cons: There was a soft drink kid on the floor of our room, under the curtain so we didn't see it until we settled into bed. The tub walls were visibly dirty and someone's hair was stuck up in the corner of the shower enclosure.
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