The tidy, compact rooms have mixed styles of furnishings with either one or two queen beds, or a king. Some rooms have recliners and small desks, and the majority have walk-in showers. Décor is fairly simple, with triple-sheeted beds, wall-mounted lamps and traditional artwork. A few rooms with king beds have a two-person jetted tub. The complimentary continental breakfast is small but includes waffles, cereal, pastries, microwaveable sausage biscuits, juice and coffee.
40 units. 2 stories (no elevator), interior corridors.
Cons: Loud guests. Guests need to be informed of courtesy practices. Housekeeps the same. Very loud when cleaning rooms.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Was super clean & the staff was awesome!!!! Was certainly worth the money.
Cons: Not really, grass needed to be mowed and maybe new pillows but no real complaints.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The hospitality and location was great.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: We absolutely love the location of the hotel. It is convenient to all nearby locations but it is nicely tucked away with plenty of peace and quiet.
Cons: I honestly cannot say anything negative about our experience. The staff was very courteous and helpful. Our stay lasted for four (4) days and it was nice and quiet. Great place....will stay here again.
7.0
Anonymous
Good
08-11-2017
Pros: No elevator, staff not great but a great deal. Had a housekeeper bust in on me changing with no knock at all. But it's a nice place for the price, way better than anything at that price within Raleigh. 15m-downtown, museums, 5m ballpark A, 30m-bulls ballp
Cons: It was under renovations, staff want very friendly, but a nice place to stay cheap and enjoy Raleigh, Durham
1.0
Anonymous
Very Poor
08-11-2017
Pros: Nothing.out dated rooms, to small for the money, terrible bed.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: The quiet location.
Cons: Age of hotel, being under repair.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Location. And it was quiet.
Cons: Pillows were small and flat. Four were barely enough and I use just one at home.
7.0
Anonymous
Good
08-11-2017
Pros: Location the
Cons: The shower was a little tight.
7.5
Anonymous
Good
08-14-2017
Good
Pros: Location for us was great. Sd we esd only a couple miles from daughter wss expecting her1sr child.
Cons: Bed seemed very firm to us. We are used to a pillow top. Breakfast very limited.
5.0
Anonymous
Fair
07-25-2017
Only hotel in town, and...
Pros: Hotel was old, the facilities were old, the staff was inexperienced and the overnight front desk person was very unpleasant. We stayed two nights in adjoining rooms. We asked for clean towels and to empty the trash after our first night. Nothing was done. When we came back to our rooms, the front desk person said it was not his responsibility for our problems. He did give us clean towels and a large trash bag to empty the trash. He refused to touch our dirty towels, and we had to gather them and put them in a bag ourselves. The breakfast included was a joke. Theses are the things, I did not like..
Cons: I did not like anything. Wait, we were given adjoining rooms on the first floor near the front door. The day front desk person was inexperienced, but very kind and helpful. She tried to take care of our needs.
6.7
Anonymous
Pleasant
07-24-2017
Travelers
Pros: Nears hotel room we could find
Cons:
5.0
Anonymous
Fair
07-20-2017
only hotel close to my...
Pros: i don't eat breakfast.
Cons: hotel was under renovation. old window units all over the place. no where to put meds. or shaving things.had to put suit cases on floor.
5.0
Anonymous
Fair
07-19-2017
Passable
Pros:
Cons: overhead room noise,above room 110, very loud could not sleep , complained to front desk.
next night was move another room, telephone did not work ,was replaced at 9:00pm, also noise from overhead room but not as bad
bath room around tub ( in corners) had black spot like it was missed in cleaning this was room 110
staff was very responsive and tried, but , I am sorry, did not help 2 sleepless nights
will consider other motels in the future. not a happy camper about this stay!
7.1
Anonymous
Good
07-09-2017
Ok for the area
Pros: Tv was nice.
Cons: Bed wasn't the most comfortable.
10.0
Anonymous
Exceptional
07-03-2017
Exceptional
Pros: The wonderful young lady who checked us in
Cons: The vending machine
9.6
Anonymous
Exceptional
06-26-2017
wonderful place
Pros: Near places that we can go to eat and to shop
Cons: Didn't have stairs
9.2
Anonymous
Wonderful
06-22-2017
My stay was good at...
Pros: The overall review of the hotel Good.
Cons: The hotel was under renovation, televisions from other rooms was stored in the hall. Should of moved them to another location for storage. Customers wouldn't see them in the hall.
7.1
Anonymous
Good
06-16-2017
Good
Pros: Need better pillow
Cons:
9.2
Anonymous
Wonderful
06-12-2017
Superb
Pros: Nice and comfy bed.
Cons: breakfast
6.3
Anonymous
Pleasant
06-05-2017
Pleasant
Pros:
Cons: Lack of signage
5.8
Anonymous
Okay
06-04-2017
Okay
Pros:
Cons: The ac unit was loud which made it impossible to sleep
9.6
Anonymous
Exceptional
05-18-2017
Exceptional
Pros: It was perfect! And the staff were excellent and helpful!
Cons:
2.5
Anonymous
Poor
05-15-2017
Bad do not stay here
Pros: Nothing
Cons: Every thing
9.6
Anonymous
Exceptional
05-13-2017
Knightdale comfortable visit
Pros: The folks working there made us feel like we were visiting old friends. The beds are the most comfortable you will find in a hotel.
Cons: It is a bit hard to see from the road, because there is little signage visible.
6.3
Anonymous
Pleasant
05-08-2017
Very friendly staff - nice...
Pros: when we went for breakfast a bit after 9:00 there was nothing but fruit and a few pastries. The bed was pretty hard - but okay. The shower on the other hand was very weak. Hardly any water pressure.
Cons: the shower pressure
4.6
Anonymous
Disappointing
04-15-2017
I won't stay here again
Pros: Morning staff was very nice.
Cons: The amount of sound that traveled through the walls from other rooms was so noisy, we couldn't sleep.
10.0
Anonymous
Exceptional
03-19-2017
It were great
Pros: The bath tub
Cons: Tv
10.0
Anonymous
Exceptional
02-20-2017
Exceptional
Pros: Great staff and very clean.
Cons:
9.2
Anonymous
Wonderful
02-02-2017
Except for lack of security,...
Pros: comfortable room
Cons: The front desk staff should be trained to provide a single woman, traveling alone, with security when checking in. My room was announced out loud and written on the key envelope while there was a man next to me. He had read my drivers license, and called me by my first name, when the clerk was handing it back to me. A very serious potential hazard. As I, and several other women, will be staying at this hotel during the year, I hope you correct this problem before an assault occurs.
5.8
Anonymous
Okay
01-20-2017
ask more questions before reserving...
Pros:
Cons: no elevator/the carpet was worn/bathroom vent fan needed replacing
7.5
Anonymous
Good
01-17-2017
Fine
Pros:
Cons: Small tv
5.4
Anonymous
Fair
12-20-2016
Last one!
Pros: Staff
Cons: Dated room, lack of blankets and pillows for extra needs.
2.5
Anonymous
Poor
12-17-2016
Very poor
Pros:
Cons: I checked in and took a nap, and discovered a friend was staying nearby when I woke up. Tried to return the room (I didn't expect all of my money back, I did sleep in the bed for 2hr- had the room 3hr total, didn't make a mess or anything), but the lady at the front was extremely rude and refused to help me and I didn't get any money back. I am extremely displeased with the unfairness and rudeness I was shown and will not be returning as a customer.
7.5
Anonymous
Good
12-13-2016
Will not ever stay there...
Pros: Quality pricing, very clean, good décor.
Cons: A Biker Club took over the place for the weekend, causing noise, disruptions at all hours. Management did nothing to curb the issue.
9.6
Anonymous
Exceptional
12-06-2016
Courteous at a good value.
Pros: Location worked for us.
Cons: No yogurt or eggs for breakfast.
Or much fruit.
9.6
Anonymous
Exceptional
12-04-2016
Exceptional
Pros: Comfortable
Cons: I would like coffee 24/7
7.5
Anonymous
Good
12-04-2016
Good
Pros: Location
Cons: Pillows were horrible. Need to order new pillows
7.5
Anonymous
Good
11-26-2016
Good
Pros: Breakfast
Cons: Someone smoking near or in non smoking room
5.8
Anonymous
Okay
11-17-2016
The hotel staff was friendly...
Pros: Close to destination
Cons: Not all plugs by the sink worked (2 of 4 worked) Light switch by bed difficult to turn on. Bathroom baseboard and door frame really ugly dirty.
4.6
Anonymous
Disappointing
11-04-2016
owner doesn't care for guest...
Pros: Staff check in went well.
Cons: We were there through hurricane Matthew. We lost power. They had no flashlights for guests for safety. Owner left staff to deal with guests. I think we should have recieved a discount for the time we were there. We left one day early and I had to ask for a refund for that. I feel the owner should have been there to surport his staff and personnally see that guests were ok.
6.7
Anonymous
Pleasant
11-04-2016
Would giVe Them Another Chance
Pros: Very clean, comfortable,
Cons: Not really their fault but since there was a hurricane going on there was no power after 3 pm the day we arrived for the remainer of our stay which we left the next day
8.3
Anonymous
Very Good
10-20-2016
Very good
Pros: Staff was 1st rate made up for any mistakes
Cons:
10.0
Anonymous
Exceptional
10-18-2016
great, if you want to...
Pros: I love this place, I stay there every time I'm in north Carolina,I feel as if I'm at home
Cons:
7.9
Anonymous
Good
10-11-2016
Very timely and convenient for...
Pros:
Cons: No elevator for 2nd floor
5.0
Anonymous
Fair
10-10-2016
Hurricane
Pros: The one staff we meet was nice.
Cons: Lost electric the whole time due to the storm. Hotel should have had a generators for backup. Says breakfast provided; so someone should have gone got coffee & donuts for their guest. Talked to lady at front desk about a discount she said she didn't know that she would take our email and let us know.
5.0
Anonymous
Fair
10-05-2016
Passable
Pros: Location was closer to family.
Cons: The disinfectant smell upon entering. Dusty corners on carpet, chair were old & the seat sagged. The lounge chair was old & dirty. Towel rack & toilet tissue holder were coming off the wall. Laundry done on the premises;had to get another wash cloth,1st one had stains. We didn't complain. Staff tries.
5.0
Anonymous
Fair
09-26-2016
OK, I guess.
Pros: It was relatively clean, inexpensive and close to the venue for the wedding that we were attending.
Cons: It needs to be updated. Everything was worn and in need of more care. The cleaning staff appears to try hard. The wifi was free but slow.
My mother also attended the event and stayed. She was promised a 1st floor room and there wasn't one available. The front desk attendant at the time had a "take it or leave it" attitude. She took it. When she, and her elderly friend asked for help getting their bags upstairs (no elevator).
9.2
Anonymous
Wonderful
09-05-2016
Nice Hotel but plan to...
Pros: Check- in was quick & easy, bed was comfortable, room was clean, mini fridge was great, friendly lady who registered us in.
Cons: continental breakfast was a joke - no juices in containers, no waffle batter, Only food was small plastic pkgs of sausage about the size of quarters ( & there were only 3 pkgs ) & we were there at approx. 7:30 a.m. ( an hour & half before it was to close ) they did have cereal - couldn't find employee that morning. Left Sept. 2, 2016
5.8
Anonymous
Okay
08-02-2016
Okay
Pros: The breakfast was convenient. I like that there's a refrigerator in the room.
Cons: The hallway smelled like cigarettes but all the rooms were non smoking. My key card kept getting deactivated.
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