Courtyard by Marriott Charlotte Matthews

AAA Inspector Rating
11425 E Independence Blvd
Matthews, NC 28105- Map It
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.0
Public Areas3.2
ARATED
AAA Inspector Notes
Stylish rooms feature a tranquil gray décor with pops of yellow. Rooms with a king bed have a pull-out love seat that converts to a twin-size bed. A few one-bedroom suites are available. The lobby café serves breakfast and light dinner fare daily. Smoke free premises. 121 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-485 exit 51A, just w on US 74. 11425 E Independence Blvd 28105.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® or SPG® points when booking AAA rates!
Pool
outdoor.
Dining & Entertainment
nearby, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 55 guests
Showing reviews 1 - 5 of 50
10.0
Gary
Exceptional
Traveling as Couple
02-16-2018
Pros: Very clean and neat. room was well appointed and decorated. The front desk staff was very helpful and kind.
Cons: One of the ladies working at breakfast had very very strong cologne on and it was bothersome. Also two cleaning ladies got in the elevator right before we came up and closed the doors, seemed kind of rude. They had room for us.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
02-16-2018
Pros: The lobby and rooms are recently renovated. The location was exactly where we needed to be to visit family.
Cons: Front desk agent didn't have back up to assist a growing check in line and numerous phone calls. When I suggested she get the manager to come to the front, she said he'd already gone home. :-( Someone should have been avail to help her.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
02-16-2018
Pros: The cleanest hotel I've ever been in
Cons:
9.0
Kenneth
Wonderful
Solo Traveler
02-16-2018
Pros: Very nice hotel...
Cons: Switched owners at midnight during my stay... No real effect on me though
10.0
James
Exceptional
Traveling as Couple
02-16-2018
Pros: The decor
Cons:
Showing reviews 1 - 5 of 50