Quality Inn & Suites Matthews

AAA Inspector Rating
8.7
Very Good
140 Guest Ratings
13470 E Independence Blvd
Matthews, NC 28105- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.9
Overall
Room3.0
Bath2.6
Public Areas2.9
AAA Inspector Notes
A variety of room types is available, all with stylish décor and comfortable bedding. The front building's ground floor rooms offer the convenience of at-door parking. Some of the upstairs rooms have balconies. Since the hotel is non-smoking, these rooms give smokers the shortest route to the outdoors. Rooms in the rear building feature wet bars, and many have a king bed and sofa. Complimentary hot breakfast is served daily, with scrambled eggs, biscuits and gravy and a breakfast meat. Smoke free premises. 118 units. 2-3 stories, interior/exterior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-485 exit 51B, 1 mi e on US 74. 13470 E Independence Blvd 28105.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 140 guests
Showing reviews 1 - 5 of 50
3.0
Angie
Poor
Traveling as Couple
10-20-2017
Pros: I could see my car from my window.
Cons: When we checked in before 11PM the doors were already locked and we had to wait what seemed like a long time at a little window to check in. We we did get to our room it was very load with kids playing in the room above us until well after midnight.
1.0
Verified Hotel Guest
Very Poor
Business Traveler
10-20-2017
Pros:
Cons: Hotel was unable to assist with a last minute change to our travel plans. Manager did not return calls after multiple attempts. Terrible customer service. Medical emergency means nothing to them. All about the money. Never stay hear again!
10.0
Jerry
Exceptional
Solo Traveler
10-20-2017
Pros: Convenient
Cons: The man that checked me in put me in the furtherest room on purpose- the hotel had a low occupancy
10.0
Verified Hotel Guest
Exceptional
Business Traveler
10-20-2017
Pros: Clean and Convenient to Interstate and Restaurants.
Cons:
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
10-20-2017
Pros: This was a non smoking room but it wreaked of smoke. The bed was very springing.
Cons:
Showing reviews 1 - 5 of 50