Holiday Inn Express

AAA Inspector Rating
8.7
Excellent
150 Guest Ratings
1014 Airport Blvd
Morrisville, NC 27560- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.1
Overall
Room3.2
Bath2.9
Public Areas3.2
AAA Inspector Notes
Attractive rooms feature either a king or two queen beds with triple-sheeting, 37-inch, flat-panel TVs with HD channels and large desks. Rooms with a king bed have a love seat. Complimentary hot breakfast is served daily in the small lobby. Park-and-fly packages are available; call for details. Smoke free premises. 116 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 284 or 284A, just s. 1014 Airport Blvd 27560.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet laundry, airport transportation.
Terms
N, pet friendly (call for restrictions/fees.).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 150 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean room, great location, excellent staff.
Cons: Nothing
5.0
Anonymous
Fair
08-11-2017
Went into the breakfast area and there were two young women who were employees in the area--I asked one of them for a tray-she walked into the back room without a word-no response and brought me no tray. I stepped in and out came a third worker dressed differently (the other two had blue jackets) came out and I asked for a tray and she got me one. The other two came out, however, and sort of just took over the area fixing their breakfast and the three of them were laughing and talking loudly in Spanish. I came to realize the other two workers were on the housekeeping staff, but I really felt like I was in their way--not good for a guest to be made to feel that way. It was early, so I was the only guest there and believe me-I did not feel like a guest. Also, housekeeping entered my room around 10am. I was on the couch and heard a faint tap on the door, I wasn't completley dressed. I got up and started grabbing some clothing, but before I could get dressed, she used her key and and entered my room!! I DO NOT like that! Why can't they check with the front desk to see who has left and who hasn't? What if I had been sleeping? It is, after all, a Sunday morning and 10am is NOT late! There were TWO hours until check-in. I DID NOT like that AT ALL! I will say, however, that the front desk clerk was outstanding and the only hotel employee who seemed to care one bit about customer service. She was friendly, quick, kind and responsive.
Pros: Bedding was very nice and comfortable. Room was very comfortable!
Cons: Breakfast staff was somewhat rude--felt like I was intruding on friends having breakfast in the breakfast area--will expound below- also staff entered my room at 10am while I was dressing--small tap on door, but came in before I could put on a robe!
10.0
Anonymous
Exceptional
08-11-2017
Pros: Comfy bed. Clean bathroom. Courteous staff (hard working and smiling ). Couch in room as well as microwave and refrigerator. Eggs and sausage at breakfast as well as other yummy choices.
Cons: Just an idea, but it would be nice to be able to access our Netflix account on the TV, however that would work. We are so accustomed to watching a movie of our choice from the beginning. Who would have ever imagined that cable would go out of favor.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Everything was fine.
Cons: No.
10.0
Anonymous
Exceptional
08-11-2017
Pros: This was our 2nd stay here and I was pleasantly surprised BOTH times! Clean, comfortable, safe, wonderful breakfast(the best "included" I have ever had). The outdoor pool was closed for the season, but they offered us an indoor at a sister property!
Cons: Nothing!
Showing reviews 1 - 5 of 50