SpringHill Suites by Marriott New Bern

AAA Inspector Rating
8.7
Excellent
54 Guest Ratings
300 Hotel Dr
New Bern, NC 28562- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
All guest rooms at this hotel offer a comfortable sitting area with a sleeper sofa partitioned from the bed. Well-equipped fitness room with individual TVs on the cardio machines. Smoke free premises. 109 units. 5 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 70 Bypass exit Jacksonville/US 17, just e on US 70 business route, then just s. 300 Hotel Dr 28562.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 54 guests
Showing reviews 1 - 5 of 43
8.3
Anonymous
Very Good
family with young children
09-07-2016
Pros: Staff was very pleasant & helpful. Breakfast was delicious. The room was very spacious and perfect for a family of 5.
Cons: The shower in our room leaked horribly. The bathroom floor was covered in water and we had to use a lot of towels to soak up the water. Based on the bubbling of the wallpaper this has been an ongoing issue in room 225.
10.0
Anonymous
Exceptional
family with young children
09-06-2016
Pros: Spacious room
Cons:
10.0
Lucian
Exceptional
family with young children
08-30-2016
Pros: The hotel was in a very good shape, it seems to be very new and clean
Cons:
3.3
Tracey
Poor
family with older children
07-28-2016
Pros: I was able to check in pretty quickly.
Cons: When I arrived the drive up entrance was packed with people just standing outside. I had to park around the back to bring my luggage in. Once we arrived to the room, there were items left from previous guest, this made me wonder if the room had been fully clean. Later on after requesting some facecloths, we were told that they were out and were given towels to bathe/shower with. Lastly, the next morning during checkout, I chose to avoid the crowd and I used the steps to carry out luggage though back door. The access key would not unlock the door to allow bk in, so I had to walk all the way around the front entrance, this is when I spoke the person at the desk, and was told the manager was not in but I would be called. This is day 4 post hotel stay. I have not received a call yet. I just feel that things that happen during my stay here was completely unnecessary. We had already took advantage of the fitness room that night and early that morning, so walking wasnt the main issue, it was the fact that the simple things that should've been working or made available were not!
9.2
Joseph
Wonderful
mature couple
07-12-2016
Pros: Quality breakfast choices. Staff and facility very impressive.
Cons: My room smelled like cigarette smoke.
Showing reviews 1 - 5 of 43