Rooms are spread across three buildings at this small hotel, and each one is decorated with comfortable, modest décor that includes triple-sheeted beds. Some standard rooms feature a balcony or patio. One-bedroom suites, with pull-out sofas, mini-fridges and microwave ovens, are located in a building located a short walk from the lobby, where complimentary hot breakfast is served daily. The suite building lacks an elevator.
Smoke free premises. 139 units. 2-3 stories, interior corridors.
Cons: Room was fairly small. Chair had holes in upholstery, look like cigarette burns. This was a no smoking room. No fridge.
7.1
Tasia
Good
young couple
09-15-2016
Pros: The location was neutral to everything and everyone I needed to do and see.. I didn't partake in the breakfast..my only complaint was having to get my own towels from the cart in the hallway from cleaning staff. I mean what's the point in having all of the extra items for the visitors of you don't actually leave it in their rooms when you clean up?? I also hate that I didn't get to utilize the pool but I loved being able to see it from my balcony.
Cons: Cleaning the rooms at a decent time, having the ice machine on all floors and also ensuring that the bedding is changed daily and towels and wash cloths are replaced when removed from the bathroom. Literally had to hawk some from the hallway in my robe
7.5
Christle
Good
family with young children
09-14-2016
Pros: The beds were super comfortable
Cons: The bathroom door didn't have a lock.
9.2
Yolonda
Wonderful
family with older children
09-07-2016
Pros: The breakfast was really good and it was a very comfy place.
Cons: The bed was a little harder than we liked.
10.0
Kawana
Exceptional
young couple
09-07-2016
Pros: Near a ton of restaurants and had plenty to do in the area.Lived that the room had a balcony. That was the highlight of the room.
Cons:
10.0
Tiffany
Exceptional
young couple
09-07-2016
Pros: Everything was amazing and I'll be returning every month for a getaway.
Cons: The keys would stop working.
7.9
Sarah
Good
young couple
09-06-2016
Pros: Great price and location. Easy access to everywhere we wanted to go.
Cons: Bed wasn't as comfortable as it could have been and the front side, where we were located was a little noisy with traffic.
10.0
Chip
Exceptional
young couple
09-04-2016
Pros: Everything was suited jus fine for our stay - comfortable - and will definitely do again
Cons:
7.1
Tb-bear
Good
solo traveller
08-31-2016
Pros: I was able to control the temp better in this room than in other hotels I've stayed in. TV had regular cable, (not all channels but OK assortment) and 2 Prem Channels (I don't watch them but nice to know they're available), good picture. Full length Closet Door Mirrors. Side entrance worked! Bed and pillows were comfortable. Plenty of parking. The room was very neat-looking and had a comfortable feel to it.
Cons: Minor stuff, no deal breakers. Cricket was in my bed, moth was in the bathroom and some other unidentified bug. A couple of areas on the floor weren't cleaned very well. No one asked how was my stay. Chk-in attendant provided no detail on internet access login. Breakfast ended at 9:30a, I prefer a 10am endtime. My bed covers were a bit too snug and I struggled to completely cover-up (as I like to do). Housekeeping workers were too vocal/noisey. I didn't like the ice machine (old-style version) but it worked. Hated the closet hangers. Musty oder when first entering the room.
4.6
Elixe
Disappointing
family with older children
08-31-2016
Pros:
Cons: Bed wasn't comfortable. Breakfast choice was limited. Location for travelers is wayyy out.
I have been to many Best Western before. This one is below par.
6.3
Stephanie
Pleasant
solo traveller
08-30-2016
Pros: Location to events for weekend.
Cons: There were bugs in room and cricket kept me up all night.
7.9
Sandra
Good
solo traveller
08-30-2016
Pros: I liked having a balcony and I liked the sit-down shower.
Cons:
7.1
Manny
Good
review category group of friends
08-29-2016
Pros: Breakfast was excellent.
Cons: Housekeeping staff really did not do the job, never cleaned the room on time,had to ask for clean stuff
10.0
Patricia
Exceptional
solo traveller
08-28-2016
Pros: Check in process very easy. Young lady was extremely nice and very professional.
Cons: The head of housekeeping came knocking on the door asking me about my check out. When I was given a later time for check out. She acted as if I were lying. I told her that the young lady at the desk was the one who had given it to me.
4.6
Kate
Disappointing
solo traveller
08-27-2016
Pros:
Cons: Within my three nights stayed, no one came and cleaned our room. I even called the front desk and asked if they could clean my room but nothing happen. I had to get my own towels, bed sheets and all. I was disappointed that I paid $200 for three nights and there were no services at all.
10.0
New
Exceptional
mature couple
08-26-2016
Pros: Staff were pleasant ,breakfast was good , facility was comfortable. Unfortunately was not able to access pool when I wished always appeared to be closed.(signage posted)
Cons: See comment above re: pool. Also closet in hanicapped accessible room is too darn small.
7.5
Sandra
Good
mature couple
08-24-2016
Pros: everything ok, nothing outstanding
room was comfortable
Cons: parking not convenient to entry doors for unloading/loading
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
08-15-2016
Pros:
Cons: Very noisy air conditioner kept us awake ALL night!
8.3
George
Very Good
family with young children
08-15-2016
Pros: Great breakfast!
Cons:
9.6
Mark
Exceptional
mature couple
08-15-2016
Pros: Great spacing in room with 2 televisions was perfect. Breakfast was a wonderful surprise.
Cons:
8.3
Jeffrey
Very Good
solo traveller
08-14-2016
Pros:
Cons: free internet connection was intermittent at best.
10.0
Two
Exceptional
family with older children
08-11-2016
Pros: The staff was friendly and helpful and the rooms were clean.
Cons:
10.0
Tamarsheonna
Exceptional
family with young children
08-07-2016
Pros: Awesome location
Exceptional staff
Cons:
10.0
Howard
Exceptional
family with young children
08-07-2016
Pros: Awesome customer service..
Great location..
A home away from home..
Special thanks to Ms.Jamie, Mrs Amy,Mr.Jeff, Mr.Luke, and the exceptional Ms.Yola
Cons: Limited cable channels..
5.8
Richard
Okay
mature couple
08-07-2016
Pros: Location
Cons: Rooms were very humid even with air running-housekeeping was poor
10.0
Howard
Exceptional
family with young children
08-05-2016
Pros: Ms.Jamie, Mrs AMY, Mr.Luke, Mr.Jeff and ms.yola are the best customer service personnel in the business.. Love it here
Cons: No sitting areas to relax,
10.0
Tara
Exceptional
family with older children
07-28-2016
Pros: everything
Cons: na
4.6
Spencer
Disappointing
young couple
07-22-2016
Pros:
Cons: There were bugs in our bed. We had over a dozen bites each on our legs and arms.
10.0
Maria
Exceptional
family with older children
07-22-2016
Pros: What I liked about this place was the service and cleaned, if I go back and visit I will stay again at this place. Thank You'll
Cons: Swimming pool but other than that Excellent !
5.0
Laura
Fair
mature couple
07-19-2016
Pros: Breakfast was great.
Cons: I didn't like waking to live roaches at 2 a.m. in the morning nor having all of the towels removed from the room with no replacements or general room cleaning. The room furniture was in need of repair with stuffing hanging out.
7.5
John
Good
mature couple
07-19-2016
Pros: nice breakfast
Cons: Common areas could be a bit cleaner - room clean though.
7.5
Gary
Good
review category group of friends
07-18-2016
Pros:
Cons: They had overbooked so did not get the accommodation specified
7.9
Cheryl
Good
mature couple
07-16-2016
Pros: NICE BREAKFAST FRIENDLY STAFF
Cons: BED WAS A LITTLE FIRM BUT OK
7.5
John
Good
solo traveller
07-14-2016
Pros: Breakfast variety was good and different each day
Cons: Lots of noise from kids , soccer tournament in town
No creamer or sugar for coffee in the morning
2.9
Bradford
Poor
mature couple
07-13-2016
Pros: Price
Cons: Pool was dirty and full of ants.
Rooms still smelled of cigarette smoke.
Front desk people were very slow. Over 15 minutes to check in and we were the only people there.
8.8
Valerie
Excellent
solo traveller
07-11-2016
Pros: Clean and the staff was very professional
Cons:
4.6
Bradley
Disappointing
solo traveller
07-11-2016
Pros: Bed was comfortable
Cons: Room was warm. Annex felt dirty and unsecure
4.0
William
Disappointing
Business Traveler
07-10-2016
Pros: Price and breakfast was ok
Cons: Lots not to like! Instructions from desk clerk to room not real clear. Hotel itself was a bit tricky to see because of landscaping overgrowth. Couple of bugs in the room. Other customers in parking lot throwing football. Bounced the ball off someones hood
8.3
Howard
Very Good
family with older children
07-10-2016
Pros: MrsJamie,Ms yola,and the staff have been awesome to our family, during our stays .Keep up the great customer service..
Cons: No sitting area or chairs to sit out on if your not pool side
9.2
Brian
Wonderful
young couple
07-10-2016
Pros:
Cons: The aints in my room.
7.5
Ttw
Good
solo traveller
07-08-2016
Pros: I liked the free breakfast and balcony access. The room was decent and clean.
Cons: Wi-fi could have been stronger. The intersection to get to and from the hotel was a bit of a hassle. They could use a traffic light or something there
10.0
Emma
Exceptional
family with young children
07-07-2016
Pros: The bed and the view were amazing
Cons: The loud children running through the hallways all hours of the night, waking my 2 year old.
10.0
Linda
Exceptional
mature couple
07-06-2016
Pros: The food was delicious and the bed was comfortable. It was quiet.
Cons: One face cloth and two towels . Not enough wash cloths and towels when we arrived. People smoking infront of rooms. Smoke travels into the rooms under the doors.Nonsmoker.
9.6
Bigmills
Exceptional
mature couple
07-06-2016
Pros: The bed was extremely comfortable and out performed my personal sleep accommodations. My only regret is that I didn't get the manufacturer's name of the mattress.
Cons:
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
07-05-2016
Pros: What I liked best about this hotel was the attentiveness and response to customer needs from the breakfast staff. They made sure the food was always fresh and restocked all items in a timely manner. They were friendly and provided service with a smile.
Cons: Given an unclean room the first time. Then given an unclean room the 2nd time, we had to empty the trash ourselves. No microwave or frig provided in the room, $66.00 additional held against debit card. We continued our stay at the Marriot, $22 held.
8.8
Tabitha
Excellent
mature couple
07-05-2016
Pros: The balcony was a nice amenity.
Cons: Wish the bed had a thicker quilt on it.
6.7
Donna
Pleasant
young couple
07-05-2016
Pros: The bed was clean and comfortable
Cons: The smell of the hotel and the room. Very mildewy.
10.0
Cheryl
Exceptional
family with older children
07-04-2016
Pros: Nice
Cons:
5.0
Kim
Fair
family with older children
07-03-2016
Pros:
Cons: We had to changes rooms in the middle of the night, due to the AC not working. My husband had to go and get the key in the pouring rain. We also wanted to use the microwave to make popcorn but it was broken.
7.9
Kc
Good
mature couple
07-02-2016
Pros: Good staff...good services
Cons: No in room coffee for 4 days. No shampoo for the same.
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