Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Rooms feature modern décor with comfortable, triple-sheeted beds and modular furniture equipped with integrated lighting. Ample electrical outlets are located at the spacious desk and bedside. Standard rooms offer either a king or two queen beds with an easy chair. Studio suites include a pull-out sofa and nifty coffee table which extends into a work space. A few one- and two-bedroom suites are available. Complimentary hot breakfast is served daily in the compact lobby.
Smoke free premises. 78 units, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).
Cons: the pool was advertised as heated , it was not heated which was no big deal for me or my daughter, but the pool itself was filthy and looked liked it hadn't been cleaned in forever. Just plain disgusting, it looked like a dirty bathtub with a dirt ring around it
7.5
Anonymous
Good
family with young children
04-05-2018
Our stay was very nice.
Pros: The nice staff and the cleanliness.
Cons: Our room was across the hall from the laundry, and we heard talking all day even when we tried to sleep in.
10.0
Kristen
Exceptional
review category group of friends
04-04-2018
Exceptional
Pros:
Cons:
10.0
Rajeev
Exceptional
young couple
03-24-2018
Exceptional
Pros:
Cons:
10.0
Willie
Exceptional
review category group of friends
03-18-2018
Exceptional
Pros:
Cons:
7.5
Antoinette
Good
young couple
03-16-2018
Good
Pros: True room was clean
Cons: It was a little to dark in the room
9.6
Anita
Exceptional
young couple
03-09-2018
Exceptional
Pros:
Cons:
9.6
Sha1978
Exceptional
review category group of friends
03-01-2018
Exceptional
Pros:
Cons:
10.0
Tashe
Exceptional
young couple
02-19-2018
Exceptional
Pros:
Cons:
10.0
Verónica
Exceptional
review category group of friends
02-18-2018
Exceptional
Pros: Everything
Cons:
10.0
Amanda
Exceptional
review category group of friends
02-15-2018
Exceptional
Pros:
Cons:
10.0
Charlotte
Exceptional
young couple
02-06-2018
Exceptional
Pros:
Cons:
9.6
Mom2
Exceptional
family with young children
01-08-2018
Exceptional
Pros: Thanks to the lady st the front desk who helped me and my kids with breakfast !! She was a awesome help!!
Cons:
7.5
Anonymous
Good
mature couple
01-02-2018
Good
Pros:
Cons:
7.5
Kristy
Good
family with young children
12-29-2017
Good
Pros:
Cons:
8.3
Darin
Very Good
young couple
12-28-2017
Great if you're going to...
Pros: Convenient to our business, easy to find, excellent staff and really clean.
Cons: Pool was not particularly inviting, area felt a little dangerous.
7.9
Anonymous
Good
young couple
12-28-2017
Good
Pros:
Cons:
10.0
Kishuna
Exceptional
review category group of friends
12-27-2017
Exceptional
Pros: Breakfast.....
Cons:
7.1
Jamila
Good
young couple
12-26-2017
Good
Pros: The room looked reAlly nice played good music
Cons: The staff always think you're up to something they're Indian so they're always trying to see what's going on I just don't like when people pass judgement me and my partner was there just to be able to go to sleep not to cause any trouble
9.6
Antony
Exceptional
solo traveller
12-19-2017
Nice hotel . No restaurant...
Pros:
Cons:
10.0
Onika
Exceptional
young couple
12-18-2017
I would stay again!
Pros: Very clean and accommodating
Cons: The only issue I had was the breakfast hostess. I arrived around 9:28am and she was not friendly and started removing the hot breakfast while 2 of us were in the room. Then she closed the door that leads to the sitting area as if to say *breakfast is over* please leave. But nonetheless, I had a great stay. I would stay again. The gym was great and the overall cleanliness was attractive to me. I did not utilize the pool. The bed was comfortable and our room attendants were very nice.
10.0
Marilyn
Exceptional
young couple
11-29-2017
Relaxing.
Pros: Spacious room. The bed was really comfortable. The room was clean and updated. We would definitely stay again.
Cons:
10.0
Anonymous
Exceptional
mature couple
11-23-2017
Exceptional
Pros:
Cons:
6.7
Anonymous
Pleasant
family with young children
10-29-2017
Pleasant
Pros:
Cons:
10.0
Khadija
Exceptional
family with young children
10-24-2017
Great stay
Pros:
Cons: Tv was lopsided
10.0
Anonymous
Exceptional
mature couple
10-19-2017
Exceptional
Pros:
Cons:
7.5
Anonymous
Good
young couple
10-16-2017
Good
Pros:
Cons: The location was a bit awkward because getting to other places made for a challenging travel
9.6
Anonymous
Exceptional
family with young children
09-14-2017
Our stay was very comfortable...
Pros: The hot breakfast and friendly housekeeping
Cons: Indoor pool seemed dirty
9.6
Janet
Exceptional
solo traveller
09-07-2017
Exceptional
Pros: Omg it was great! Clean excellent breakfast
Cons: Gas station next door
7.5
Shrikant
Good
young couple
08-22-2017
Good
Pros: .
Cons: .
10.0
Anonymous
Exceptional
young couple
08-14-2017
Exceptional
Pros:
Cons:
8.8
B&cnance
Excellent
family with young children
08-12-2017
The room at this Holiday...
Pros: The staff were awesome!! Very nice and helpful. We were there for surgery for my granddaughter. They asked about her and asked if we needed anything. The room was great, big, clean and comfortable.
Cons: The location of the hotel was a bit "iffy". It was great in terms of close to the medical facilities we needed but a little scary outside. The local stores near by were busy with some questionable people hanging out.
9.2
Anonymous
Wonderful
young couple
08-09-2017
Nice place. Convenient
Pros: New facility. Nice breakfast.
Cons: It was a convenient location, nice facility, and super nice staff but the area on New Bern Avenue is a bit sketchy. Noted several vagrants each night sitting on the park bench at the main doors.
7.1
William
Good
young couple
08-08-2017
Good
Pros:
Cons:
10.0
Anthony
Exceptional
young couple
08-04-2017
Very pleasureable
Pros: Everything the staff was great the food was great everyone was wonderful
Cons: Nothing
9.6
Phillip
Exceptional
young couple
07-13-2017
Overall great stay
Pros: Cleanliness and the futuristicness of the rooms.
Cons: Can sodas were too pricey- $1.50. The pool needed a little tlc.
6.3
Anonymous
Pleasant
young couple
07-05-2017
It's ok. Just want sure...
Pros:
Cons: Bugs in the room. Shower temperature took awhile to heat up. Slept next to the exit door and could hear every slammed door when someone would leave
10.0
Crystal
Exceptional
family with young children
06-30-2017
Exceptional
Pros:
Cons:
7.5
Robert
Good
review category group of friends
06-27-2017
Good
Pros:
Cons:
8.8
Deja
Excellent
review category group of friends
06-26-2017
Great stay! Poor customer service!
Pros: The breakfast great and the room was clean. The bed was comfortable! The breakfast Staff was very friendly.
Cons: The counter Staff wasn't in place during arrival. It took another person to go in the back to get her. The same thing during check out. I had to go in the office to get her to check me out. My suggestion to get a bell.
7.5
Anonymous
Good
young couple
06-17-2017
Good
Pros:
Cons:
6.7
Dwight
Pleasant
young couple
06-16-2017
Clean but hard harsh feel...
Pros:
Cons: Remodeled recently very cold feel to hotel & rooms. Lots of hard surfaces, leaving you feel cold compared to every other HI Express.
8.3
Tw
Very Good
solo traveller
06-10-2017
Very good
Pros: Location close to relatives ,very friendly staff.
Cons: Small parking lot loud street noise due to close major hospital.
7.5
Jimmy
Good
review category group of friends
06-01-2017
over all my stay was...
Pros: the breakfast was good, thank you for breakfast
Cons: the swimming pool was dirty and the whole area surrounding the swimming pool was dirty I couldn't enjoy myself...
10.0
Shannon
Exceptional
family with young children
05-22-2017
Good choice
Pros: Very friendly, super comfy bed.
Cons: Not an awesome view but that was expected
9.6
Debra
Exceptional
young couple
05-19-2017
Exceptional
Pros:
Cons:
9.2
Katanya
Wonderful
family with young children
04-22-2017
Superb
Pros:
Cons:
5.0
Melanie
Fair
family with young children
04-19-2017
Ehhhh!!!! Not the best!!
Pros: The lady that handled the breakfast area was awesome
Cons: Our room was not cleaned and we asked about it, was told it would be clean and upon return we were handed linens to change our own beds!!! Unacceptable!! Pool was not opened and unable to be open at stated time.. Manager didn't have access and we had to wait for Maintenance man to drive back to facility to open the door!... not a great experience by far !
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