Sheraton Raleigh Hotel

AAA Inspector Rating
8.7
Very Good
299 Guest Ratings
421 S Salisbury St
Raleigh, NC 27601- Map It
Members save up to 15%, plus SPG® benefits when booking AAA rates!
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AAA Inspector Rating Details (scale 1-5)
3.3
Overall
Room3.4
Bath3.0
Public Areas3.3
AAA Inspector Notes
Enjoy the downtown views from this high-rise hotel. The lobby features a glass roof, which creates a bright and airy ambience. Amenities include a coffee bar and upscale Italian restaurant. Spacious guest rooms feature comfortable bedding and oversize TVs. Rooms with a king bed have a sofa. A few one-bedroom suites are available. Smoke free premises. 353 units. 17 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Just s of center. 421 S Salisbury St 27601.
AAA Benefit
Members save up to 15%, plus SPG® benefits when booking AAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, safes. Fee: high-speed Internet, wireless Internet. Some: refrigerators.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet laundry, room service.
Terms
cancellation fee imposed, resort fee.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 299 guests
Showing reviews 1 - 5 of 50
9.0
Verified AAA Guest
Wonderful
Couple
04-26-2017
Hotel is superbly located in downtown Raleigh, and thereby can demand high pricing. I only stay here for special events in which I do not want to drive 60 miles back home. The toilets are severely outdated and I wish they were high-power flushing. No refrigerator in the room for the night I stayed, but not a big deal as I only wanted to keep water cool. Overall a clean room and nice stay.
Pros: Location #1Clean room.
Cons: Toilet slow to flush, outdatedno fridgea bit on the expensive side, with no military add'l discountno discount on parking. This is Raleigh, not Chicago $18, really?
9.6
Maria
Exceptional
young couple
05-22-2017
Pros: service was excellent! loved that they used text messages to communicate! made it so much easier to request towels or extra pillows
Cons: the bathroom tub/shower didn't drain properly and had standing water it in during the showers.
7.1
Brandon
Good
young couple
04-10-2017
Pros: The room was nice and the bed comfortable. Good view from the room. Parking was free and in a covered lot.
Cons: When I checked in there was no information given like at other hotels. No locations of where the pool or other amenities were, no explanation of how.parkimg worked, no operating hours provided for the on site restaurant. The water pressure in the shower was very low.
9.6
Jean
Exceptional
family with young children
04-09-2017
Pros: Location
Cons:
6.7
Alisa
Pleasant
review category group of friends
04-05-2017
Pros: Hotel was very convenient to everything
Cons: Room was next to elevator bank, very noisy, did not sleep for 3 nights, was in town to run half marathon, needed sleep. Ice machine on my floor didn't work. No washcloths one day, no hand towels the next.
Showing reviews 1 - 5 of 50