Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
The modern hotel offers guest rooms with large HDTVs, granite bathrooms and comfortable sitting areas with sleeper sofas. Got a large family? Check out the triple unit with three queen beds.
Smoke free premises. 72 units. 4 stories, interior corridors. Accessibility (Call).
Pros: New and squeaky clean! Staff friendly and helpful. Lovely outdoor pool and exercise room. Many breakfast choices.
Cons: Elliptical machine in exercise room needs service. Everything else was excellent!
7.9
Anonymous
Good
07-19-2016
Good
Pros:
Cons: the process for getting more linens
9.6
Anonymous
Exceptional
04-10-2016
Exceptional
Pros:
Cons: Hard to find your location after exiting I-95.
6.7
Anonymous
Pleasant
03-01-2016
had stayed here before, but...
Pros: Breckfast not good, skim milk was sour, eggs were crusty and no gravy for biscuits
Cons: Arrived about 4:30 and desk was unsure if room was available. Was suppos ed d to get the presidential suite and did not. Maids still working in the area of my room. Could hear people from other rooms
10.0
Anonymous
Exceptional
12-30-2015
Would stay here again
Pros: The room had all amenities needed, including a television with an HDMI input. The cost for these rooms was very cheap for all that was provided. We ate at the Cracker Barrel which was only just across the street.
Cons:
10.0
Anonymous
Exceptional
03-10-2017
Exceptional
Pros:
Cons:
8.8
Anonymous
Excellent
03-09-2017
Fabulous
Pros:
Cons:
7.9
Anonymous
Good
01-08-2017
Good
Pros:
Cons:
7.9
Anonymous
Good
01-04-2017
Good
Pros:
Cons:
9.2
Anonymous
Wonderful
12-22-2016
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
11-17-2016
Superb
Pros:
Cons:
9.2
Anonymous
Wonderful
06-18-2017
Pleasant surprise!
Pros: Very comfortable beds! Clean, large bathroom, great complimentary breakfast. Very nice staff!
Cons: A little pricey.
7.9
Anonymous
Good
06-05-2017
Durham Kocation wii
Pros: Quiet. Breakfast. Price. Air conditioning
Cons: Heavy cover that had to be removed.Durham lo
9.6
Anonymous
Exceptional
05-13-2017
Nice, clean place to stay.
Pros: Very Nice Friendly. Nice clean room. I would stay there again! Good breakfast!
Cons:
9.2
Anonymous
Wonderful
04-28-2017
Easy On and Off I95...
Pros: Breakfast was nice and FREE !!
Cons: Close off 95, rooms clean, staff very nice !
2.9
Anonymous
Poor
04-24-2017
Poor facility, rude staff.
Pros: Pillows were nice.
Cons: 1. There was what looked like feces on wall beside toilet.
2. Floor in elevator and in room was filthy.
3. Stairwell near pool stank and had many poor paint patches were damage or graffiti was poorly repaired.
4. TV in room had no guide.
5. Pool had unattended cleaning equipment in water and was unusable.
6. We were told there was electricity available in parking lot to charge boat, no outlets worked.
7. When we realized price was $28.00 higher then quoted on app, we requested AAA discount, we were rudely told no, and staff made no effort to correct. We had no other option but to stay. I doubt that outside of an emergency, I'll never use holiday Inn again. Horrible experience.
5.4
Anonymous
Fair
04-17-2017
Passable
Pros: Nice rooms - somewhat clean
Cons: Staff not happy - night person very unfriendly
Morning check out only one person - 3 waiting others waiting
Broken ice machines
Hall have a stale air musty smell
5.8
Anonymous
Okay
03-10-2017
Okay
Pros: good shower
morning check out person was very friendly, as I usually expect at Hol Inn Exp.
Cons: Check in person was not very friendly. The room key didn't work the 2nd time used; "oh, doesn't work? too bad" No apology.
vending/ice out of order
desk in room was all sticky
9.6
Anonymous
Exceptional
03-08-2017
Exceptional
Pros: exercise work out area
Cons: n/a
10.0
Anonymous
Exceptional
02-28-2017
Best Place Ever
Pros: I liked the whole thing. The bathroom. The staff was great.
Cons: Everything was great. No complaints.
10.0
Anonymous
Exceptional
02-27-2017
Will stay here again.
Pros: Near a lot of options for dining. The bed was the most comfortable ever. Breakfast was just right to start the next part of my trip.
Cons: No indoor pool
9.6
Anonymous
Exceptional
02-22-2017
Exceptional
Pros: Very comfortble
Cons:
10.0
Anonymous
Exceptional
02-16-2017
Would stay here again
Pros: Clean, comfortable, reasonable value
Cons:
7.5
Anonymous
Good
02-03-2017
Good
Pros: Bed
Cons: Light in room too dark
9.2
Anonymous
Wonderful
02-01-2017
Welcome rest at a good...
Pros: Great location with easy access for our work in the evening. Ruby Tuesday nearby had good food and quick service for our early dinner.
Cons: Eggs at breakfast were overcooked; not a large selection, but adequate. We were there to get a good sleep after our work, before our return trip home, not for the culinary experience.
10.0
Anonymous
Exceptional
01-30-2017
Great breakfast!
Pros: The breakfast was excellent. They had high quality products like Chobani greek yogurt and a wide variety of items. The oat muffins were delicious. The coffee was also great.
Cons: We found no problems with the hotel.
8.3
Anonymous
Very Good
01-27-2017
Good
Pros: Comfortable
Cons: Kitchen nothing to eat.
10.0
Anonymous
Exceptional
01-06-2017
Exceptional
Pros: Location, friendly staff, comfortable beds, very clean from parking lot to your room window!
Cons: N/a
9.2
Anonymous
Wonderful
12-28-2016
Superb
Pros:
Cons: not having waffles.The ice mechine was broken on my floor.
10.0
Anonymous
Exceptional
12-19-2016
Good stay.
Pros: Breakfast was good. Staff was great!
Cons:
5.8
Anonymous
Okay
12-04-2016
Okay
Pros: Room size, furniture, vanity, and coffee maker and frig.
Cons: Afternoon staff told me at 2:30 that I could not check in as the room wasn't ready. Told me to come back at 3 p.m. Left and came back at 3:15 and was told the room was near to being ready and was just now being vacumed. When I went to room nearly all rooms on the 4th floor were not cleaned. One housekeeper never showed for work...I certainly accepted that.
Later I went to dry my hair...dryer broken. New staff brought a room card to go to another room to dry my hair.
7.5
Anonymous
Good
11-14-2016
Good
Pros: Room was clean and maintained. Good value. Good location and good breakfast.
Cons:
10.0
Anonymous
Exceptional
11-14-2016
Very nice stay. I'll stay...
Pros: Friendly staff. Hotel has a pleasant smell. Rooms are very nice. The breakfast is very good.
Cons: No dislikes
10.0
Anonymous
Exceptional
11-04-2016
It was a wonderful place...
Pros: All the staff were courteous, cheerful and helpful.
Cons:
10.0
Anonymous
Exceptional
10-28-2016
Will stay there again.
Pros: choice of pillows, and night light in bathroom.
Cons: not having a ice machine on all floors. For the money spent, I should not have to take a elevator to get ice.
9.6
Anonymous
Exceptional
10-25-2016
Always a Great stay at...
Pros: Bed was super comfy!!
Cons:
8.8
Anonymous
Excellent
09-28-2016
Nice Motel
Pros: Very nice motel; modern and spacious rooms. Quiet and comfortable. Excellent breakfast buffet. Highly recommend this location.
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