Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Stylish rooms offer comfortable all-white bedding that features pillows in lieu of traditional headboards. Charging stations with both electrical and USB outlets are built into the nightstands. Rooms with king beds have a pull-out love seat. A few one-bedroom suites are available, featuring a pull-out sofa in the living room and king bed in the bedroom. The lobby bistro serves breakfast and light dinner fare.
Smoke free premises. 90 units. 3 stories, interior corridors. Accessibility (Call).
I-95 exit 138, 1 mi e on US 64 exit 466, just s on Winstead Ave, just e on Curtis Ellis Dr, then just ne. Adjacent to Gateway Convention Center. 250 Gateway Blvd 27804.
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Cons: We were put in a ground floor room directly by the bistro. It was the first room on th hall, and it was so loud! We could hear everything going on in the lobby and bistro. I felt like we were laying in bed with the door open, it was so noisy.
8.0
Anonymous
Very Good
08-11-2017
Pros: Helpful Staff
Cons: Needed facelift
10.0
Anonymous
Exceptional
08-11-2017
Pros: Clean and very friendly environment.
Cons:
8.0
Anonymous
Very Good
08-11-2017
Pros: Very comfortable beds. Extremely helpful and friendly manager.
Cons: No complimentary breakfast.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very relaxing and spacious. Pretty cheap too
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was lovely
Cons: Everything was perfect
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff were extremely friendly and polite
Cons: No
10.0
Anonymous
Exceptional
08-11-2017
Pros: modern and clean
Cons:
7.0
Anonymous
Good
08-11-2017
Pros: The location was right off the highway. The staff was really nicr
Cons: I did have to change my sheets when i first arrived twice. They were dirty the first time and the second set had stains as well house keeping gave me another set and apologize.
9.0
Anonymous
Wonderful
08-11-2017
Pros: Good service and clean
Cons: Nope
6.0
Anonymous
Pleasant
08-11-2017
Pros:
Cons: Ice cold inside pool,Broken hot tub 😡
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room overall was perfect
Cons: The toilet in the bathroom was dirty, hadn't be cleaned off at all
9.0
Anonymous
Wonderful
08-11-2017
Pros: The staff was very cordial and accommodating. The room was equipped with everything we needed. Particularly liked the charging plugs and free Wifi for 3 devices. The bistro/bar was a nice touch too.
Cons: The bathrooms could stand some renovating.
8.0
Anonymous
Very Good
08-11-2017
Pros: Quick easy check in and friendly staff.
Cons: Coffee and a newspaper would be nice. Bistro instead of free breakfast buffet is another minus.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The room was well appointed and very comfortable.
Cons: Nothing
8.0
Anonymous
Very Good
08-11-2017
Pros: Staff was very nice
Cons:
9.0
Anonymous
Wonderful
08-11-2017
Pros: It's modern
Cons: Signage at road was weak
9.0
Anonymous
Wonderful
08-11-2017
Pros: the Receptionist at the front desk was very friendly and accommodating. The check in process was quick. We were on the lower floor near the exit, which was great. The cleaning service even came in and straightened up while we were out.
Cons: The free Wifi works well, but, it kept saying we had 3 devices connected, and we did not. We had to call the front desk several times for them to call their IT department at an off site location. We were only able to connect 1 device at a time.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The bed
Cons: No free breakfast
2.0
Anonymous
Poor
08-11-2017
Pros: Location close to Interstate 95
Cons: Basic room has not been renovated in a long time. Room smelled and had stain on bed skirt. Not worth the $--- plus taxes. Not a quality Marriott property.
10.0
Anonymous
Exceptional
08-11-2017
Pros: The staff was exceptional--very helpful and very polite. The beds were very comfortable. I slept very well.
Cons: I always enjoy a free muffin and banana, but this particular hotel did not offer a free breakfast. They did have an attached bistro.
10.0
Anonymous
Exceptional
08-11-2017
Pros: location
Cons: bo
3.0
Anonymous
Poor
08-11-2017
Pros: Location is the only reason I stayed here
Cons: Dirty rooms. The lobby is the only modern place in this old building that desperately needs renovation.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice hotel, the staff was nice the bed was very comfortable.
Cons:
10.0
Anonymous
Exceptional
08-01-2017
Stay was great and will...
Pros: Bed was very comfortable and the location is great to get to 95.
Cons: Na
5.4
Anonymous
Fair
07-24-2017
Passable
Pros: Location
Cons: The Mattress Bed was stained very bad and room not suitable. I was very uncomfortable in then I only stayed one night. I did decide to stay another night but after seeing the room I quickly changed my mind. It was loud and the joined room the people next doors played with it that night.
7.9
Anonymous
Good
07-23-2017
Hotel in a great location.Close...
Pros: room very nice
Cons: food was terrible
9.2
Anonymous
Wonderful
07-18-2017
Superb
Pros: Comfortable, quiet room.
Cons: The top sheet of the bed was very scratchy. Would have liked to have some sort of breakfast included in the price.
8.8
Anonymous
Excellent
04-16-2017
Good place for stopover while...
Pros: Room space; cleanliness; staff was very welcoming and hrlpful!
Cons: The hotel was old and needed renovation; change of carpets in the corridors and elevator. Our room was renovated so it was good, but the common areas were still outdated.
9.6
Anonymous
Exceptional
04-11-2017
Great stay!
Pros: Disappointed the pool was out of order.
Cons:
6.3
Anonymous
Pleasant
03-15-2017
Near the highway
Pros: A decent but aging property needing an upgrade.
Cons: The bathroom in our room had a cracked shower encasement, something I don't expect at a Marriott plus there were several other easily fixable things......broken makeup mirror, the drain stopper didn't work, several bathroom fixtures were rusted.
10.0
Anonymous
Exceptional
03-03-2017
Fantastic! Great food, comfy beds...
Pros: Had a wonderful night's sleep after driving all day. Very comfortable bed
Cons: Can't think of anything
7.1
Anonymous
Good
02-27-2017
Not sure if I'd return.
Pros: The staff at the resturant wasn't pleasant at all.
Cons: The Texas steak restaurant was horrible!!
9.6
Anonymous
Exceptional
02-25-2017
Enjoyed our stay; great food.
Pros: Very nice room, friendly staff, excellent food that could be taken to one's room, prepared fresh when it was ordered. A bar as well. So we could stay in, have great food in our room, and not have to go out for dinner after a long day driving. Great to have a Starbucks in the lobby. We had a balcony, which was nice. Fridge and microwave in the room.
Cons: Breakfast was not included, and relatively expensive, but prepared fresh and very good. There was a Starbucks, which was great, but no free coffee, which wasn't.
10.0
Anonymous
Exceptional
02-16-2017
I had such a great...
Pros: I loved everything
Cons: I loved everything
5.0
Anonymous
Fair
01-30-2017
Ok place. Definitely wasn't worth...
Pros:
Cons: Hotel was older and definitely needs a lot of cosmetic fixes.The young woman at check out was less than pleasant.
8.3
Anonymous
Very Good
01-26-2017
Clean and comfortable
Pros: The bedding was clean and fluffy
Cons: The sofa sleeper was only a twin sleeper. I was not indicated on the web page. Therefore, my daughter slept on the sleeper and my son slept in bed with my husband and I
9.2
Anonymous
Wonderful
01-22-2017
Delightful
Pros: The staff was very friendly and helpful. This hotel has been recently renovated so everything is clean.
Cons:
10.0
Anonymous
Exceptional
01-17-2017
Exceptional
Pros: super friendly staff!
Cons: complimentary coffee would be nice
6.7
Anonymous
Pleasant
01-03-2017
Pleasant
Pros: Facility as I expected
Cons: Not having to pay $50.00 more by going with you. If I walked in and used highway coupon room was $89.90.
7.1
Anonymous
Good
12-08-2016
Good
Pros: room and bistro
Cons: ESPN wasn't offered in my room. Really disappointing.
10.0
Anonymous
Exceptional
11-09-2016
Exceptional
Pros: I don't know about the eggs, but the beds was fluffy. The staff was very friendly.
Cons: The fact that my family had to leave because of a baseball game that Rocky Mount had, and we are flood victims I felt like the game should've been cancelled. I know it's not there fault, but other then that that stay was great...
9.6
Anonymous
Exceptional
10-23-2016
Exceptional
Pros:
Cons: No free breakfast
9.6
Anonymous
Exceptional
10-10-2016
Perfect Stay
Pros: The staff was beyond fantastic in every way: friendly,helpful,caring...
Cons:
2.9
Anonymous
Poor
09-16-2016
Worst place I have stayed...
Pros:
Cons: No free breakfast. Not even a cup of coffee.
Room was old, dirty, rug was dirty, bug in the bathroom. Property needed work and staff could not care less.
10.0
Anonymous
Exceptional
07-09-2016
Nice but pricey.
Pros: I love the staff they were so friendly and helpful!
Cons: I didnt like the fact that no one ever mentioned the holding fee they charge for everynight that you stay. Not even the receptionist that checked me in. I think thats a little crazy to have a holding fee for everynight ur staying there? And its not 50 dollars its $100 or or more at a time every night.
8.3
Anonymous
Very Good
07-05-2016
Short , Sweet and Comfortable.
Pros: They came up with the microwave within minutes. The front desk lady is very good. The food was very good.
Cons: I had to call the front desk because there was not a microwave in the room.
6.3
Anonymous
Pleasant
06-08-2016
What HAPPENED?
Pros: The beds were comfortable. The staff was polite and willing to help.
Cons: The tube had a permanent stain as did the wall of the bath enclosure. For the price is unacceptable. Certainly not what I expect from Marriott. Also, we had to pay for breakfast (Bistro), not good. Courtyard used to have a nice breakfast included. For the additional money totally not worth it. I really felt taken. This is my second unsatisfactory experience with the chain in this city within the past year. I used the sister hotel last time.Seems, that if you book on a discount site you get the shabby room.(?)
9.2
Anonymous
Wonderful
04-06-2016
"A comfortable stay"
Pros: We slept real good throughout the night. Especially since we had 4 small children with us. There was plenty of room for three on a bed. The attendants and especially the maid were very friendly and exceedingly nice. A very good christian atmosphere. There were no loud noises at any time and there was a softball tournament going on. Would stay here again if had to. We did not do breakfast since we had family in Rocky Mount.
Cons: There was no desk in the room for me to use my laptop. I would have had to set up in front of the TV.
9.2
Anonymous
Wonderful
02-21-2016
Superb
Pros:
Cons: It would of been nice to have breakfast included.
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