Compact rooms have comfortable décor with triple-sheeted beds and flat-panel TVs. Rooms with king beds have easy chairs. Ground floor rooms offer the convenience of at-door parking. A movie theater and several restaurants are within walking distance. The outlet mall is a very short drive away.
40 units. 2 stories (no elevator), exterior corridors.
Cons: Bugs mold and mildew in bathroom and a constant knock in walls from I guess a piece of equipment on other side of wall!
7.0
Anonymous
Good
08-11-2017
Pros: location
Cons: carpets were dated and had an odour.
2.0
Anonymous
Poor
08-11-2017
Pros: Location was good but that was it.
Cons: Outdoor window to check in through. Smoking rooms given when not requested. Pillow top mattress not what they said. Felt like a piece of plywood.
1.0
Anonymous
Very Poor
08-11-2017
Pros:
Cons: The first room was dirty and was not painted 100%. The hotel indicated it was under renovations. The second room had a broken lock on the door. I mentioned this to the front desk and they said they knew about the lock and I souls use the dead bolt.
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice, well kept hotel
Cons:
5.0
Anonymous
Fair
08-11-2017
Pros: Location
Cons: Housekeeping came late in afternoon
7.0
Anonymous
Good
08-11-2017
Pros: The breakfasts!
Cons: Carpet either needs cleaning or replaced. Maybe it is faded! At least hang one picture on the gray walls!
10.0
Anonymous
Exceptional
08-11-2017
Pros: The friendly staff.
Cons: No complaints from me.
3.0
Anonymous
Poor
08-11-2017
Pros: The price.
Cons: Night clerk was smoking weed while I was trying to get someone to let me into my room at 3:30am when the keys wouldn't work. It took 30 minutes for her to show up and she smelled like pot...really strongly.
3.0
Anonymous
Poor
08-11-2017
Pros: Breakfast was great for a free continental breakfast.
Cons: Hair on sheets and in bathtub. Hot water was in and out. Refrigerator was so loud we had to unplug it. Beds are old and uncomfortable. Sheets had stains.
3.0
Anonymous
Poor
08-11-2017
Pros: The staff were quite friendly.
Cons: The rooms had yellow walls with stuff on them. There also was flies all in the room. It was quite nasty.
2.0
Anonymous
Poor
08-11-2017
Pros: Not much.
Cons: The room was not the cleanest. Didn't have enough towels, we asked for more they didn't have any to give us. There was hair in the bathroom and the sheets were less than perfect.busy area so it was also noisy. There was rust inside and out
10.0
Anonymous
Exceptional
08-11-2017
Pros: Very nice people clean rooms and comfy beds
Cons:
6.0
Anonymous
Pleasant
08-11-2017
Pros: The staff was super nice.
Cons: The room was not clean. Found a nail laying in bathroom floor. Trash behind the tv. Ants in one area.
2.5
Anonymous
Poor
08-09-2017
It was the worst service...
Pros: Nothing. Staff was rude.
Cons: Staff.
3.3
Anonymous
Poor
08-02-2017
Disgusting
Pros: Nothing
Cons: Everything
6.3
Anonymous
Pleasant
07-31-2017
Pleasant
Pros: Location
Cons: Poor wifi. Not so clean
10.0
Anonymous
Exceptional
07-17-2017
Exceptional
Pros: We left our iPad in room called two days later when we realized it was missing. Kelly answered the phone & said she was hoping we
Called. She is mailing it to our home
Now that's custom service & honesty
Cons:
7.9
Anonymous
Good
07-07-2017
Good
Pros: It was a big room and my kids love the pool!!
Cons: They didn't have enough towels and they didn't have no restrooms in the breakfast area we had to keep going upstairs to the room. The breakfast area is very small.
5.8
Anonymous
Okay
05-14-2017
Not happy
Pros:
Cons: I ordered a King-size bed and was given 2 double beds. I would have even accepted a queen size bed. That is horrible to think a couple on vacation would be comfortable with those accommodation.
6.3
Anonymous
Pleasant
05-07-2017
Nice looking with imperfections
Pros: Clean
Cons: Water in tub would not drain.
10.0
Anonymous
Exceptional
04-27-2017
Awesome
Pros: Everything was just awesome.
Cons:
10.0
Anonymous
Exceptional
04-19-2017
Great value for a comfortable...
Pros: There were many options for Breakfast. Bed was very comfy. Room was large and spacious.
Cons: Breakfast room was a bit cramped.
8.8
Anonymous
Excellent
04-15-2017
Convenient
Pros: The room was spacious
Cons: The breakfast options are lacking and the stairwells need to be fixed for safety reasons.
5.4
Anonymous
Fair
04-06-2017
Passable
Pros: Staff was friendly
Cons: The carpet had been scrubbed and was soaking wet. I didn't notice it until I was ready for bed. I should have been given a room with a dry carpet.
8.3
Anonymous
Very Good
04-05-2017
Very good
Pros: Comfortable.
Cons: Door card keys not working well.
Bathroom needed paint.
Bathtub could have been cleaner.
7.5
Anonymous
Good
03-23-2017
anniversary
Pros: all
Cons:
10.0
Anonymous
Exceptional
01-12-2017
Great time
Pros: The place was very clean. The staff was very nice and the lady in the front was very helpful when we lost our room key. The bed was also very comfortable for a hotel bed!
Cons: There really isn't anything bad about our stay.
8.8
Anonymous
Excellent
01-10-2017
Fabulous
Pros: Bed was good. I like the location. The room was comfortable.
Cons: The facility needs updating. The sheet had a burn hole. A floor lamp had no functioning switch so you had to unplug and plug it. W only had one bar of soap instead of 2. The shower curtain was stained. The problems could easily be fixed with a little care.
6.7
Anonymous
Pleasant
12-31-2016
Pleasant
Pros: The room was clean, bed was comfortable.
Cons: Staff not friendly, I called in advance to let themKnow that we were going to arrive late. we arrived 1:30 am and the room we reserved was not available, toke them almostOne hour to figure out what to do witch was very simple, to give us another room in order to make up for their mistake, the day after I went to talk to the general manager and she blamed the mistake on booking.com. She was also very arrogant not friendly at all. I would not stay there again.
9.6
Anonymous
Exceptional
12-30-2016
My visit to Smithfield Inns
Pros: I like that the room was big and comfortable.
Cons: I could get the WiFi on my laptop, but not on my Ipad.
9.6
Anonymous
Exceptional
11-23-2016
Very friendly and price was...
Pros: Staff was vey friendly and helpful. Good location.Easy to commute to and from were I was going. Would visit here again.
Cons:
7.1
Anonymous
Good
10-28-2016
Good
Pros:
Cons: The bathroom door didn't close
5.4
Anonymous
Fair
10-17-2016
Passable
Pros:
Cons: No shower curtain, crack in bottom of tub, odd smell in room.
3.3
Anonymous
Poor
10-10-2016
grotesquely horrible..stay anywhere else
Pros: Absolutely nothing...it was a nightmare...people loitering around outside your door...broken locks like they haf been kicked in..room was grotesquely filthy..
Booking.com please take this hotel off your site..it just made our day looking to ecape hurricane Matthew so much worse....
Cons: see the above..
3.8
Anonymous
Poor
09-28-2016
Poor
Pros:
Cons: Roof leaked water coming in to bathroom.there was a used wash cloth on the shower head .The rooms where dirty and dead bugs on the bed
8.8
Anonymous
Excellent
09-27-2016
Great value
Pros: The bed was great, the staff friendly, the value was outstanding.
Cons: Have no cpmplaints
5.4
Anonymous
Fair
08-25-2016
don't stay!!!
Pros: Location
Cons: they have terrible beds and pillows I left very early
6.3
Anonymous
Pleasant
08-22-2016
Pleasant
Pros:
Cons: Black mildew on shower curtain
9.2
Anonymous
Wonderful
07-27-2016
Pretty good stay
Pros: Everything was wonderful everything was good had no problems
Cons:
6.7
Anonymous
Pleasant
07-26-2016
It was OK.... A few...
Pros: The area. The staff were very friendly. The breakfast was ok
Cons: The fitness room. No pool towels we're available it was to hot in there to work out.
6.7
Anonymous
Pleasant
05-17-2016
Fairly good value for the...
Pros: good location - fairly comfortable
Cons: the lobby were under renovation - although there was really no issue - it was a little concerning, as well as the comp breakfast - prepackaged food
8.8
Anonymous
Excellent
04-18-2016
Clean,convenient location.
Pros: Location. Room very clean.
Cons:
5.4
Anonymous
Fair
04-18-2016
Passable
Pros: Walls were nasty. Bed was hard. No comforter.sheets had burn holes.
Cons: See above. The only thing nice was the reservation person and the ability to walk to restaurants.
4.6
Anonymous
Disappointing
04-10-2016
Creepy motel
Pros: It was very close to the interstate so it was convenient as a place to crash for the night.
Cons: The motel was dirty and run down. Their was a blood stain on the carpet of our room and we found a knife under the bed. I felt like I was in a Quinten Tarantino film; the room was a cliche of the typical cheap motel where some crazy stuff just went down. I definitely wouldn't come back to this place.
7.9
Anonymous
Good
03-29-2016
One night ok.
Pros:
Cons: Needed more pillows, towels and bed sheets were not pleasant in smell.
10.0
Anonymous
Exceptional
03-24-2016
Great Stay.
Pros: love the great customer service, rooms where very clean.
Cons: pool was not clean.
8.3
Anonymous
Very Good
03-05-2016
Enjoyable stay
Pros: WE really like the look of building " inn" and the reception welcoming and the room was great. It was easy for both of us to move. around. My husband is visually impaired so this was super for us. As we walked into our room we both said nice at the same moment. Oh yes we loved the size of the Television
Cons: Breakfast was just okay.
7.9
Anonymous
Good
03-03-2016
Quick stop, Nice Room, decent...
Pros: room was clean
Cons: coffee was good the rest was a stretch to call breakfast
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