This hotel is at the foot to the bridge leading to North Topsail Island and borders a golf neighborhood. The lobby overlooks the pool and golf course.
Smoke free premises. 68 units. 2 stories, interior corridors. Accessibility (Call).
Cons: The staff could have been a little more friendly. There were also a lot of boxes in the breakfast are which cut down on seating space. The pool area also has limited seating. The room was clean and the bed was comfortable. And the location to public beach access was very close.
9.2
Monda
Wonderful
solo traveller
08-30-2016
Pros: breakfast was plentiful and good. room was clean and front desk staff was pleasant and friendly.
Cons: The breakfast room was also being used for storage and there were ALOT of boxes in the area.
10.0
Krystal
Exceptional
family with young children
08-10-2016
Pros: The room was extremely clean. The mattress was free of stains. The ac kept the room perfectly chilled the entire stay. If you watch tv, there are plenty of channels to choose from. The hotel is right before the bridge to get on the island and conveniently located near food and shopping. We highly recommend this hotel for your stay in Sneads Ferry!
Cons:
5.4
Angela
Fair
mature couple
08-06-2016
Pros: Breakfast was nice.
Cons: Carpet stains, front desk people.
7.5
Anonymous
Good
mature couple
08-03-2016
Pros:
Cons: The beds could have been in better shape. You could clearly see sags on both sides. Also our room was a bit musky smelling. Aside from that the place was good.
10.0
Connie
Exceptional
review category group of friends
07-27-2016
Pros: Location was great, staff was friendly, and what ever it is they are using in the venting system I need to know the name and where I can get it. It smelled so good in our room and every time we returned to the room from an outing it was so refreshing!!!!!
Cons: Nothing Everything was awesome
6.3
Sabra
Pleasant
mature couple
07-19-2016
Pros: breakfast and staff were good.location good
Cons: Room smelled like cat pee.the temperature of the room was 60 when we entered. the window had mold Paying $35 extra for a 7 lb dog.
9.6
Julie
Exceptional
solo traveller
07-11-2016
Pros: This hotel is bright, fresh, clean and comfortable. My room was spacious and attractive. The bed was perfect. The linens were high-quality and immaculate. The grounds are lovely - noticeably so for an ordinary family-style hotel. The pool itself was clean and well-maintained. There is a tiny but perfect little business center with one computer and a printer. I needed to look at maps on something bigger than my phone so it was great to have that. The location was wonderful - if you can't find a good place on the beach/island, go here - you're right at the foot of the bridge, and as soon as you go up the view is stunning and you know you're at the ocean!
Cons: There were very few, mostly minor problems. Compared with the rest of the high-grade facilities, the pool furniture was surprisingly inadequate. There weren't enough tables and chairs, and the ones there were of lower-than-expected quality and upkeep. I was a little shocked to find such rusted chairs. With only two tables to choose from on opposite ends of the pool, I ended up at a table with a spill of something orangish on the table that had started to dry. All this was only so noticeable because it was so different from most of the rest of the place.
There was a storage/maintenance area by each elevator where you also find ice and vending. These areas were cluttered and unswept - not attractive at all. Like with the pool furniture, it stood out because it was different from the order and appeal of the rest of the place.
There was a very huge pallet of supplies parked in the hallway on the first floor the entire time I was there - three days.
None of these things significantly affected a great stay at a great hotel.
10.0
Matthew
Exceptional
Traveling as Couple
07-09-2016
Pros: Southen accents!
Cons:
9.6
Anonymous
Exceptional
mature couple
06-16-2016
Pros: Close to Topsail without the Topsail price. Bed was so comfortable.
Cons: Small issue, but didn't like that there wasn't a door on the closet.
6.0
Angela
Pleasant
Family with Teens
06-14-2016
Pros: freshly remodeled
Cons: remodeling
1.0
Verified Hotel Guest
Very Poor
Traveling as Couple
06-14-2016
Pros: I liked the fact that the hotel was close to Topsail Island.
Cons: The hotel double charged me for my room, I'm still waiting for the refund 4 days later. Roaches, dirty wash cloths in tub, construction supplies everywhere, holes in the wall, ripped duvet cover, dirty cups stuck in the chairs in the room, not very clean.
6.0
Verified Hotel Guest
Pleasant
Traveling as Couple
06-14-2016
Pros: Location- 5 min to beach!
Cons: Pretty noisy- could hear ppl in hallways
6.3
Crystal
Pleasant
mature couple
06-14-2016
Pros: Shower, comfort, pool, location
Cons: Room I wanted I didn't get, frig did not get cold
9.6
Ronald
Exceptional
mature couple
05-31-2016
Pros:
Cons: The staff didn't replenish the soap. It was very skimpy our last two days.
7.1
Nancy
Good
mature couple
05-11-2016
Pros:
Cons: Although I told the person when I made the reservation that I was traveling with a pet, the room reserved for me was not pet friendly, and I waited a bit while they tried to figure out how to switch us, etc.
2.9
Rebecca
Poor
young couple
05-03-2016
Pros: Easy to get to topsail. The breakfast was adequate.
Cons: Two staff members were terrible. Upon checking in one woman was drunk on the job and interrupted the other staff attendant trying to do her job. We later saw a cockroach in our room and we asked for a new room (it ran under our bed, try sleeping knowing that), and a male staff attendant said: "You only saw one? Welcome to the south."
I have been to plenty "southern" hotels and not one bug. But also, if your guest is clearly uncomfortable in their room, you should do your best to accommodate them. It's your job.
This hotel has a pretty good rating online, so i went through some of the poor ratings and found a lady had bed bugs in her room as early as this January. We checked our bed and found no bugs, but we did find a dried up stain that looked like blood. Gross. Also there were stains all over the floor.
10.0
Summer
Exceptional
family with young children
04-26-2016
Pros: We loved staying at this hotel. Everything was perfect and the pics on the internet don't look anything like the actual place. It's way nicer! The pool is beautiful & the breakfast was amazing! Best of all it's literally only 5 min. From the beach!
Cons: The shower head needed a bit of attention.
10.0
Tamara
Exceptional
family with young children
04-26-2016
Pros: Everything
Cons: Nothing
9.6
K
Exceptional
review category group of friends
04-16-2016
Pros: Staff was very friendly. Great location. Quiet.
Cons:
9.6
Demonchaux
Exceptional
solo traveller
03-22-2016
Pros: no complain on the room and the mangement team is nice
Cons: Keep away heat compressor 1s floor at each corner
7.5
Donna
Good
mature couple
02-22-2016
Pros: Just a hop skip and jump to the beach. The staff were very friendly. Enjoyed
Cons:
7.0
Verified Hotel Guest
Good
Solo Traveler
02-19-2016
Pros: Not far from beach staff was cool.
Cons: Rooms could have been a little cleaner. There was some human bodily fluid on a bed skirt.
7.1
Michelle
Good
mature couple
01-17-2016
Pros:
Cons: Did not like that I booked this not only for location, but that it was a Hilton Hotel...only when I got there the next day, it had been completely turned into a Comfort Inn/ Choice Hotel--only I didn't have a choice or was not notified until I checked in they were cutting off the Hilton name off the letterhead.
7.5
Chelsy
Good
young couple
10-28-2015
Pros: location and free breakfast
Cons: room was not clean
2.9
Terri
Poor
mature couple
10-17-2015
Pros: NOTHING
Cons: BOTH BED WERE MADE BUT BOTH BED WERE DIRTY HAIR IN THEM DIRTY, I HAD TO ASK FOR 2 SETS OF SHEETS WE CHANGED THEM OUR SELF BATH ROOM DIRTY
5.4
Bruce
Fair
young couple
09-01-2015
Pros: Location
Cons: Smell in the room
7.5
Anonymous
Good
family with older children
07-27-2015
Pros: clean, good breakfasts, close enough to the beach
Cons: No microwave !!!
10.0
Hugh
Exceptional
mature couple
07-09-2015
Pros: Pool and breakfast
Cons:
7.5
Patricia
Good
family with older children
07-07-2015
Pros: The place was nice and close to the beach
Cons: We were told we could check in at 3:00 pm the morning of our check in day. When we arrived me and two other families had to wait for our rooms to be cleaned.
7.5
Charles
Good
mature couple
07-01-2015
Pros: Convenience of your location to our family reunion..
Cons: We stayed 3 nights. On our 2nd day the person on your cleaning staff asked as we were entering our room after breakfast if we needed anything. I thought she meant shampoo, lotion, etc. I said no, and our room was not touched. Not pleased.
7.5
Emily
Good
family with older children
06-02-2015
Pros: Location
Cons: Front door was a struggle for one person to get the luggage rack into the lobby... Needs to be an automatic door. Carpet really was worn out. Phone in the room didn't work.
9.2
Amy
Wonderful
mature couple
05-18-2015
Pros: The staff n location
Cons: People next to us had dogs n they were barking
9.6
Juanita
Exceptional
mature couple
04-21-2015
Pros: Clean room, comfortable bed
Cons: Breakfast was good but ran out of bacon. Manager did give me money off the bill because of it though.
8.8
Faye
Excellent
mature couple
04-07-2015
Pros: Friendly staff, comfortable room
Cons:
9.2
Laurie
Wonderful
mature couple
04-07-2015
Pros: Very friendly and helpful staff
Cons:
9.2
Sean
Wonderful
family with young children
04-05-2015
Pros: Comfortable, clean, and hospitable staff.
Cons: Worst wifi I've ever experienced, worse than dial up. We had 5 devices and all would not stay connected and when devices was connected signal was very poor. For what it cost for a good router I can not believe a facility as nice as this is using a stone age router.
9.6
Jonathan
Exceptional
family with older children
01-22-2015
Pros: Super clean!
Cons: Front entrance needs automatic doors!
8.8
Joel
Excellent
mature couple
10-01-2014
Pros: The location was ideal for what we needed. We will be staying there again I the very near future.
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