Spacious studio suites with seating areas with sleeper sofas are offered at this business-class hotel that sits just northwest of town near the bridge to Oak Island.
Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).
Pros: The staff was so friendly and helpful, the room was spacious and very clean. Would definitely recommend this hotel!
Cons:
9.2
Mary
Wonderful
review category group of friends
09-20-2016
Pros: The woman who was in charge of the breakfast area, Jeanne, was especially helpful. She went out of her way to make my breakfast enjoyable, even offering to make me a small blueberry waffle so that I could taste it. (She brought me 4). She was efficient, helpful, friendly, and went above and beyond to make everyone feel pampered and appreciated.
Cons: After waiting patiently for a family of 4, with much luggage and a very large dog, to register, it was finally my turn. The woman (1 of 3 people behind the desk) started to help me, but was asked by one of the other women (who was helping the aforementioned family) about the location of somewhere the family wanted to go. It ended up with all three employees pouring over a map to find this place, while I waited to be checked in. I can appreciate their willingness to help the family, but maybe they could have helped both customers at the same time instead of only 1.
10.0
Kimberly
Exceptional
mature couple
09-15-2016
Pros: Breakfast & staff were awesome!! Clean rooms-refrigerator & microwave. Staff was very friendly & accomodating!!
Cons:
8.8
Anikaojeda
Excellent
family with young children
09-12-2016
Pros: The staff are incredible. There's free popcorn and the breakfast was amazing and very varied. The room was large and the bed was comfy.
Cons: The location wasn't amazing and the exterior could use an upgrade to set the stage a little better.
9.6
John
Exceptional
mature couple
09-05-2016
Pros: Cleanliness, location, service.
Cons: Rainy day
7.1
John
Good
mature couple
08-30-2016
Pros: the room was great.
Cons: i would like a diet more gluten free, more fruit,
The elevator was scary, it jerked on take offs.
The water lines in our room would make weird noises when cutting on and off in the walls.
But all and all it was a very good stay, these things were miner, We will be back
7.5
B
Good
mature couple
08-30-2016
Pros: It was great to have breakfast included and the staff was very friendly.
Cons: breakfast room was crowded on weekend
8.8
Ronald
Excellent
family with young children
08-24-2016
Pros: Rooms newly redone...very clean and comfortable. Had a great breakfast.
Cons: Only one elevator can make you wait awhile. Ice machine not working.
10.0
Benita
Exceptional
family with young children
08-24-2016
Pros: The staff was great,always smiling. The full breakfast was really a full breakfast..love the western omelets.Great customer service and our room was clean and beds super comfy! The beaches were close..I can't wait to come back!
Cons:
9.2
Sandra
Wonderful
family with older children
08-23-2016
Pros: Breakfast choices were great. Very quiet and relaxing.
Cons:
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
08-18-2016
Pros: Cleanliness for animal friendly
Cons: We asked for non smoking but the previous people had smoked in the room. The hotel didn't offer another room for us.
9.6
Sharon
Exceptional
mature couple
08-18-2016
Pros: EXCELLENT COMFORTABLE BED WITH EXTRA PILLOWS. EVERYTHING IN ROOM WE NEEDED WITH LOTS OF TOWELS AND WAS CLOTHS. GOOD SHOWER. GOOD TV AND A/C. LOVED THE ROOM DARKENING CURTAINS.
Cons: NEEDED A RECLINER CHAIR TO WATCH TV.
9.6
Karen
Exceptional
young couple
08-18-2016
Pros: The bed was very comfy
Cons: Staff at desk needed help an gave wrong room to people
10.0
Dave
Exceptional
mature couple
08-18-2016
Pros: Everything was great. The ability to make our own waffles for breakfast was a hit! The staff was courteous and friendly!
Cons:
8.8
Terry
Excellent
family with older children
08-16-2016
Pros:
Cons: the mattress was a little hard .
10.0
David
Exceptional
solo traveller
08-13-2016
Pros: Liked shower head and breakfast
nice to have the smoked sasuages
Cons: Well like everyone I would have like a cheaper . Rate
but the breakfast and the outside grill made it worth it.my dog milo really enjoyed the soft pillow
see photo
9.6
Amy
Exceptional
family with young children
08-10-2016
Pros: The staff was very friendly and helpful. The beds were not the most comfortable but not a deal breaker for two nights. I would stay here again!!
Cons:
9.6
Judi
Exceptional
mature couple
08-08-2016
Pros: The room was comfortable, and clean, everything was so clean!! We loved the pool and being able to have breakfast right on site. It was lovely every morning. The woman in the breakfast area went out of her way to make sure our needs were taken care of. We will definitely be back!!
Cons: We did not like that we could not communicate with the maid service, there needs to be someone there to translate at all times!! They were very helpful and tried very hard, but when there is a language barrier it is hard.
10.0
Beth
Exceptional
mature couple
08-08-2016
Pros: My husband and I threw a bag together and drove all night to the coast . A bit of history, it was the first time in over 16 years since I had see a beach and our first " vacation " since 2006. A big deal for us!
We had never been to this area and were in need of a couple of days of rest. I was pretty much an "exhausted woman in tears" when I arrived, after working all day and driving all night.
From the time we checked in, the staff were so helpful and friendly. I had questions about different things and each time Kristina at the front desk helped me and she was friendly and upbeat and so knowledgeable about the area. The night shift desk person Deb was friendly ad helpful too. We ate breakfast at the hotel both mornings and Vicki was so nice, worked hard and made sure your plates were picked up, the food was presented nicely and made sure each guests had what they needed. Both mornings, I watched as she made sure the guests were taken care of and had what they wanted . Jimmie, a desk clerk at checkout helped me with my questions and was so kind. The hotel was clean, neat, the rooms were well cared for and the beds were comfortable as well. It was less than 5 miles from the beach and had easy access to get to the roads for the beach. It was centrally located to all the restaurants, and other stores. The price was reasonable for the area and time of the year. For the monies, this hotel lived up to its name, "Comfort Suites ." It was a great comfort to a very weary couple . It is a definite "yes" on the stay again list.
Beth Nance
Cons:
5.0
Brad
Fair
solo traveller
08-06-2016
Pros:
Cons: Booking advertised this hotel much closer to town. Is not walking distance to water
8.8
Lisa
Excellent
young couple
08-04-2016
Pros: Bed was nice and comfy.room was clean.
Cons: Gap under room door .u could almost see in the hallway.and the light from the halleay shined into the whole room.the pool water was hot.(outside).the access to hotel driveway was hard to turn into due to median.i had to turn around in a bank parking lot the turn into hotel.elevator was kinda slow nice but slow.
7.5
Ryan
Good
young couple
08-03-2016
Pros: It was nice to have breakfast included.
Cons:
7.1
Rick
Good
mature couple
08-02-2016
Pros: A little plain. Kind of pricey but I guess that's what you have to pay to be close to the beach
Cons:
10.0
Philip
Exceptional
mature couple
08-01-2016
Pros: Everything was far above our expectation. The staff, the food, the cleanliness were awesome.
Cons: The bathroom sink faucet didn't work and the drain was extremely slow.
8.8
Andrew
Excellent
mature couple
07-30-2016
Pros: Clean. Orderly
Cons: Parking. HORRIBLE. Too many guys traveling for work with construction-sized pickup trucks. Inadequate parking.
8.8
Chauncey
Excellent
review category group of friends
07-27-2016
Pros: The breakfast was good. The bed was comfortable. The bathroom shower head need to be changed out....old.
Cons: I was charge a higher rate because they could not find my reservation...not happy.
10.0
Taffy
Exceptional
family with older children
07-27-2016
Pros: Everything in my opinion was excellent.
Cons:
9.2
Liliana
Wonderful
family with young children
07-27-2016
Pros: They have a good breakfast variarity, the place really cozy, the room big and comfortable and the build is near to anything you need ;)
Cons: The receptionists were a little rude and looked a little grumpy no too friendly and one of them looked like have some preference for American people than Hispanic people.
9.6
Morgan
Exceptional
family with young children
07-25-2016
Pros: This is in a great, central location. It was clean and the staff was friendly and accommodating. Very family friendly.
Cons: The room was not cleaned during our stay. We had to hunt down the maids to get new towels or to get them to take our trash. We were told by employee admission that they aren't supposed to clean occupied rooms.
7.9
Lourie
Good
family with older children
07-25-2016
Pros: The bed was very comfy.The room was clean and the staff was welcoming.
Cons: I think my stay was very comfortable and don't have anything that i didnt like.
5.4
Ruth
Fair
mature couple
07-19-2016
Pros: waffles were good
Cons: our air conditioner went out the night before we were leaving and they didn't fix before we left.
I told them that morning
pool very small
lots of dogs
have electrical problem in breakfast area. Obvious that it has happened before (TV went out and so did coffee maker) Maintenance man
not available for some time
6.3
Tieshia
Pleasant
young couple
07-19-2016
Pros: Bed
Cons: No kitchen
10.0
George
Exceptional
mature couple
07-12-2016
Pros: The staff was exceptional. There was a problem with our booking, they did not have our reservation from booking.com, however, Melissa and Kimberly were more than gracious in rectifying the problem and making sure we were happy. The beaches were close by. We will definitely stay here again!! And refer friends.....
Cons:
7.1
William
Good
mature couple
07-05-2016
Pros: Liked the Breakfast very much. Pool and work out room was kept very clean and neat. Staff was out of their way helpful and friendly. I would recommend staying there .
Cons: No communication with Booking dot com , and Comfort Inn on advance booking and price for said booking. This Comfort inn did not have our booking and the price was higher then what we agreed to on Booking dot com.
10.0
Christopher
Exceptional
mature couple
06-26-2016
Pros: Good location, very helpful and responsive staff.
Cons:
9.6
David
Exceptional
mature couple
06-24-2016
Pros: Beautiful property. Very comfortable & inviting. Friendly staff.
Cons: Prepared fresh fruit at breakfast. Wish distance from the beach was listed on website.
5.4
Michael
Fair
solo traveller
06-22-2016
Pros: Nice environment and friendly pets
Cons: Staff could have informed me that using debit card charges right away but credit cards wouldn't charge until check out. They told me it wouldn't charge until check out but they already charged it and charged me the fee. I told them that my father was going to pay when check out.
7.1
Lisbeth
Good
mature couple
06-20-2016
Pros: Clean and all went as anticipated
Cons: Water in shower became cool, picnic table immediately outside of ground floor window, dogs barking in room across the hall at 7 am
10.0
Thomas
Exceptional
mature couple
06-20-2016
Pros: Staff was very friendly and accommodating. Quietest AC unit in any room I've stayed in. Great coffee!
Cons: Larger parking spaces
10.0
Stephanie
Exceptional
young couple
06-14-2016
Pros: We loved the whole experience
Cons:
6.3
Anthony
Pleasant
family with young children
06-12-2016
Pros: Nice breakfast selection. Pool was clean
Cons: Maid service did not clean room everyday. They were asked to clean the room. Upon return to the hotel room was not cleaned towels were not replenished excetra
7.9
Josh
Good
young couple
06-07-2016
Pros: Breakfast great, bathrooms seemed dated as well as rooms but definitely a nice place to stay.
Cons:
9.2
Traveler
Wonderful
young couple
06-03-2016
Pros: We were originally in a room next to the elevator and it was VERY noisy. I told the staff and they moved us right away. The bed was comfortable and I liked that the room was big.
Cons: The room was near the elevator and it was very noisy. The fan in the bathroom was also very noisy.
9.2
Mary
Wonderful
mature couple
05-31-2016
Pros:
Cons: No maid service only there 2 days but bo making bed next day or change of towels had to do myself
10.0
Tom
Exceptional
mature couple
05-27-2016
Pros: Vicki was especially outstanding. So nice to
see an employee who truly took their job
very seriously. My main concern is cleanliness and after talking with Vicki, it
was nice to see how she felt about taking care
of the breakfast/eating area.
This location has a great employee in Vicki.
As a previous employer, I really value employees.
Cons:
9.2
Mitzi
Wonderful
mature couple
05-26-2016
Pros: Love this place. It was extremely and the staff was friendly
Cons: Our toilet did not work and they did not offer to fix it, we had to go downstairs to use the bathroom...
8.3
Janet
Very Good
mature couple
04-19-2016
Pros: My favorite part of the breakfast room was Vicki. She was friendly with everyone, making us all feel welcome.
What a gem! Oh, and the coffee was delicious.
Cons: Our room was too close to the elevator and stairs. There was a huge group of Army reservists staying there and by 6 AM they were running up and down the stairs, so forget any sleep after that.
There is a lot of construction going on there so it was not easy getting in and out.
8.8
William
Excellent
mature couple
04-16-2016
Pros: Room was nice we did have to move from the first room because of cigarette odor. The staff immediately found us another room. Breakfast was nice and plenty of coffee. Staff was helpful and kind
Cons:
9.6
Tallbot
Exceptional
solo traveller
04-14-2016
Pros:
Cons: Appeared to be computer issues that allowed duplicate use of same rooms. The front desk person handled it the best possible. But common guys...it's a software bug for sure.
10.0
Lisa
Exceptional
family with older children
03-26-2016
Pros: great pet friendly hotel. Great breakfast and staff
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