Top 25% of all hotels, based on cleanliness and condition.
AAA Inspector Notes
Spacious studio suites have seating areas with sleeper sofas. The business-class property sits just northwest of town near the bridge to Oak Island.
Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).
Pros: EVEERY THING WAS GREAT THE STAFF WAS EXCELLENT
Cons: NOTHING
3.0
Jessica
Poor
Family with Young Children
06-16-2017
Bad experience. Stayed before but was good. I don't know if we'll stay again. We come every year.
Pros: Friendly staff
Cons: The cleaning crew put new sheets, towels, & soaps. But no cleaning was done. Room had not been vacuumed, bathroom not cleaned at all, spots of dried tooth paste, soap spots in shower & toilet disgusting. I would not have stayed in roomed if not so tired.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: Large room, very clean. Great breakfast included.
Cons:
10.0
Holly
Exceptional
Group Traveler
06-16-2017
Pros: It was clean, modern, had a great breakfast, soft linens and its pet friendly! I would definitely stay there again.
Cons: Nothing
10.0
Lisa
Exceptional
Group Traveler
06-16-2017
Didn't get to say long enough
Pros: Perfect for my trip. Close to the beach.
Cons: No
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
06-16-2017
Pros: Very good service by the staff.
Cons: Trying to enter and exit the hotel due to highway construction.
5.0
Verified Hotel Guest
Fair
Traveling as Couple
06-16-2017
Pros: Breakfast
Cons: Very, very noisy a/c unit
7.0
Scott
Good
Traveling as Couple
06-16-2017
Pros: Allowed the dogs to stay. Good front desk staff
Cons: Very average accommodations. Nothing bad.
10.0
Verified Hotel Guest
Exceptional
Family with Teens
06-16-2017
Pros: clean rooms, helpful staff
Cons: at awkward intersection - made access in and out slightly inconvenient.
10.0
Katherine
Exceptional
06-16-2017
Pros: Staff
Cons: Everything was good as usual
6.0
William
Pleasant
Senior Traveler
06-16-2017
Pros:
Cons: Road construction directly in front of hotel, blocking enter and exit driveways of hotel. Would not have stayed there had I known of the construction before arriving. Hotel should offer a rebate on my stay.
9.0
Karla
Wonderful
Family with Young Children
06-16-2017
Pros: It was a good value for the money.
Cons:
7.0
Barbara
Good
Senior Traveler
06-16-2017
Pros: Bed was comfortable, breakfast was very good
Cons: There was a couple who had two big dogs and they smelled really bad, the dogs not the couple. I wasn't aware they allowed animals. Regardless I would stay again
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-16-2017
Pros: Cleanliness for animal friendly
Cons: We asked for non smoking but the previous people had smoked in the room. The hotel didn't offer another room for us.
8.0
David
Very Good
06-16-2017
Pros: Needed a place to stay with my son...was fine option at reasonable cost.
Cons:
10.0
Kathy
Exceptional
family with young children
06-14-2017
Pros: everything! No complaints!
Cons: Had issues with the key cards not working.
7.1
Anonymous
Good
family with young children
06-14-2017
Pros: Comfortable bed, room had a sitting area
Cons: The room was not stocked with proper amounts of toilet paper or Kleenex. There was only about 1/4 of a roll of toilet paper and only one Kleenex in the box with no extras in the room.
7.5
Alexandria
Good
young couple
06-13-2017
Pros: It was nice and quiet. Comfortable bed. Size of mini frig was great. Really enjoyed the blackout curtains.
Cons: Their wasn't a really good way to turn in hotel coming from the direction we were coming from.
We were their 4 nights and didn't receive any kind of room service.
And was told someone would come in the mornings around 9. Luckily the cleaners helped me if I asked for something. Somethings/areas should have been cleaned better. Or needed to be cleaned. Inside building. Ex. Inside elevator and the box things/wooden fixtures on 2nd & 3rd floor.The pool could have been cleaner. Shower leaked water out of the bottom, all of floor. So we had to clean that up after each use.
5.4
Papa
Fair
family with young children
06-12-2017
Pros: Very friendly staff.
Clean facility.
Nice pool, but small.
Cons: Poor location.
No maid service during stay.
A.C. Unit failed to function properly.
Breakfast was bland at best.
9.6
Mary
Exceptional
young couple
06-10-2017
Pros: Breakfast was good
Cons:
9.2
David
Wonderful
young couple
05-27-2017
Pros: Good breakfast
Cons: Ease of access into parking lot. New road makes it hard to get into the lot from certain directions; have to go down the road & make a U turn
10.0
Sherri
Exceptional
young couple
05-03-2017
Pros: Awesome breakfast.
Cons:
8.3
Lee
Very Good
solo traveller
05-03-2017
Pros:
Cons: Extremely bright streetlight shining in window, unable to close curtains because of track design. Only had sheers. Daylight bright all night. Unable to sleep due to bright light.
10.0
Victor
Exceptional
review category group of friends
05-02-2017
Pros: The beds were very comfortable. The breakfast was good and the staff excellent.
Cons:
7.9
Caroline
Good
review category group of friends
04-25-2017
Pros: Very nice staff.
Cons: Location.
10.0
Amy
Exceptional
young couple
04-17-2017
Pros: The breakfast was very good. Nice soft comfortable bed and cozy room.
Cons: Everything was wonderful there's nothing wrong with the where it is located.
10.0
Willard
Exceptional
family with young children
04-10-2017
Pros: Very nice staff
Cons: Had to pay for it........HA,HA
10.0
Diane
Exceptional
young couple
04-05-2017
Pros: Clean, comfortable beds, spacious room. Loved it.
Cons:
6.3
Nancy
Pleasant
young couple
03-23-2017
Pros: Breakfast was great and bed comfy.
Cons: Upon arrival I was told that they were doing renovations on the floor my room was on. Had I known at booking I would have probably stayed elsewhere. Also, maid service forgot to leave fresh towels after removing the used ones.
10.0
Cliff
Exceptional
young couple
03-14-2017
Pros: Reasonable, friendly people.
Cons: I wish there had been hot oatmeal already prepared
7.9
Nicole
Good
young couple
03-06-2017
Pros: Nice staff
Cons: Bed was real hard
3.3
Matthew
Poor
young couple
02-20-2017
Pros: Nothing
Cons: Room not clean, maids just made bed. Hotel being renovated and not communicating to clients. Shame on booking.com for not communicating.
7.9
Glenn
Good
young couple
02-15-2017
Pros:
Cons: the fan in bathroom very loud
8.3
Anonymous
Very Good
young couple
02-13-2017
Pros: Convenient, liked having microwave and fridge, liked having breakfast included, liked having two different types of pillows
Cons: very noisy bathroom fan, not a good choice of proteins at breakfast as I do not eat eggs or chicken- no bacon and sausage only one of two days
5.0
Charlotte
Fair
solo traveller
01-25-2017
Pros:
Cons: The breakfast attendant must have been having an extremely bad day. There were crumbs in the bed, no alarm clock, and being an older property there is a definite need for some upgrades and maintenance. The housekeeping department needs some definite work. The room also had a moldy smell.
7.9
John
Good
family with young children
01-01-2017
Pros: The bed was comfortable...
Cons: However why advertise channels you don't even carry.
5.8
Mark
Okay
young couple
12-12-2016
Pros: Daily Breakfast bar was good, friendly staff at breakfast
Cons: Bed comfort was average at best, HVAC very noisy.
7.5
John
Good
family with young children
11-12-2016
Pros:
Cons: Card key continually malfunctioned
9.2
Alain
Wonderful
young couple
11-11-2016
Pros: Bed was incredibly comfortable.
Friendly staff
Well maintained inside and out!
Great breakfast buffet....
Cons: Kept running out of yogurt at breakfast.
7.1
Leonard
Good
family with young children
11-02-2016
Pros: very roomy and comfortable
Cons: Staff was a little less than personable??
8.8
Anonymous
Excellent
review category group of friends
10-25-2016
Pros: Location convenient to everything.
Cons: Sink beside bathroom had something in drain, looked like nuts not really sure though. I told the front desk immediately, said they would take care of it in the morning. Gone all day, came back in afternoon sink still had that in there. They had not vacuumned, guess they will get stuff out of sink eventually.
10.0
Roxanne
Exceptional
family with young children
10-18-2016
Pros: The room was clean and quiet. The beds were comfortable. The staff friendly. The breakfast choices were great especially traveling with a 5 year old.
Cons:
9.2
Daniel
Wonderful
solo traveller
10-18-2016
Pros: The person at the front desk
Cons: All good
7.5
Mindy
Good
young couple
10-17-2016
Pros: I liked the bed and pillows and the location.
Cons: Dirty towels being mixed with clean towels.
7.5
Anonymous
Good
young couple
10-17-2016
Pros: Bed was so comfortable and the breakfast was very good
Cons: A little more attractive setting outside would have been nice
8.3
David
Very Good
solo traveller
10-08-2016
Pros: Kristina Daniel at the front desk was most helpful!!!!!
Cons:
10.0
Amy
Exceptional
family with young children
10-07-2016
Pros: It was all a round great place to stay. Food was great and the people there were wonderful and Vicki she was so wonderful and very helpful she made great eggs. She was there all three days that we stayed there. The only thing that was bad about the place was how hard it was to get in and out of the parking lot to the main road you had to always make U turns to get in or to go out.
Cons:
10.0
Garry
Exceptional
young couple
10-06-2016
Pros: EXCELLENT BREAKFAST AND SERVICE. VERY SPACIOUS AND NICE ROOM.
Cons:
5.8
Anonymous
Okay
family with young children
09-30-2016
Pros: The beds were comfortable.
Cons: No barrier or separation between beds and living area. Room Keys were notoriously finicky. Had to get new ones twice. Not the cleanest hotel. Breakfast had no juice or water and very limited menu items.
9.6
Marilyn
Exceptional
mature couple
09-27-2016
Pros: Breakfast was great . Beds were comfy.
Cons: The entrance from 211 Is very tricky to find.
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