Holiday Inn Express & Suites

AAA Inspector Rating
8.7
Very Good
43 Guest Ratings
939 Carolina Ave N
Statesville, NC 28677- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.3
Bath3.1
Public Areas3.1
ARATED
AAA Inspector Notes
Spacious, stylish rooms are decorated in shades of green and brown, with tall, triple-sheeted beds and 42-inch, flat-panel TVs. The studio suites have expanded floor space, with wet bars and pull-out sofas, and your choice of a king or two queen beds. Pancakes are featured on the continental breakfast, as well as eggs, a meat, cinnamon rolls and more. Smoke free premises. 77 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 151, just s on US 21. 939 Carolina Ave N 28677.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 43 guests
Showing reviews 1 - 5 of 50
1.0
Anonymous
Very Poor
07-14-2017
The GENERAL MANAGER SHOULD BE FIRED FOR CHARGING ME NEARLY $47 for MAILING AN ENVELOPE! I was told that I was charged for the General Manager's TIME? Lol! What an outrage! The GM should be fired! Worst customer service EVER!! This is a service based business? What a injustice! I'll NEVER STAY @ A HOLIDAY INN AGAIN!
Pros:
Cons: I checked out & forgot my cell phone in room. I called back to ask if they could mail my phone to me with next day delivery. The GENERAL MANAGER CHARGED ME NEARLY $47 TO MAIL IT! The postage on package received was only $19.99! I was taken advantage o
8.0
Anonymous
Very Good
07-14-2017
Pros: The staff was very friendly.
Cons: There was no smoking allowed in the hotel which only caters to some people, the elevator was extremely slow,and the continental breakfast shouldn't end so early. If people are traveling and arrive later, the price of the hotel is too expensive!!
9.2
Anonymous
Wonderful
07-08-2017
Superb
Pros:
Cons: No tv o phone. They could not get it fixed
9.6
Anonymous
Exceptional
05-29-2017
Exceptional
Pros: Easy access from I40, the room and the breakfast.
Cons:
10.0
Anonymous
Exceptional
03-30-2017
Thank you for a wonderful...
Pros: The staff was very friendly and accommodating. I like that you were able to provide items that I forgot like a shaving razor and toothpaste, thank you! I really enjoyed the biscuits and gravy breakfast and veggie omelette. Breakfast was tasty and there were lots for kids and adults. The rooms were clean and very comfortable, with nice decor. The beds and pillows were also very comfortable. I don't usually leave reviews but I booked two rooms for myself and my family for three nights and everyone enjoyed their stay, so I had to leave a review!
Cons: Breakfast is served using styrofoam plates - that's a lot of waste - would be more environmentally-friendly to use re-usable options.
Showing reviews 1 - 5 of 50