Microtel Inn & Suites by Wyndham

AAA Inspector Rating
8.7
Excellent
205 Guest Ratings
89 Rufus Robinson Rd
Sylva, NC 28779- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
2.4
Overall
Room2.5
Bath2.0
Public Areas2.5
ARATED
AAA Inspector Notes
This is a great jumping-off point to nearby Smoky Mountain cities and attractions. The property offers many rooms with a separate living area and sofa bed. Rooms have earth tone colors and LCD TVs. Smoke free premises. 58 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
Jct US 23/74, exit 81B. 89 Rufus Robinson Rd 28779.
Pool
outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet (fee).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 205 guests
Showing reviews 1 - 5 of 50
10.0
Jeff
Exceptional
Family with Young Children
01-12-2018
Pros: The hotel was in an easy location to find and close to the college. The staff was great and did a great job of keeping up with the crowd during breakfast hours.
Cons:
10.0
Verified Hotel Guest
Exceptional
Family with Teens
01-12-2018
Pros: Very modern and clean
Cons:
3.0
Verified Hotel Guest
Poor
Business Traveler
01-12-2018
Pros: Clean place to spend the night
Cons: Alarm clock sound did not work. Phone not plugged in to wall, ringer did not work, so no wake up call as requested and I overslept. No time for coffee/breakfast. Understaffed. Had to wait 10 mins to check in and check out while desk was on the phone.
9.0
Verified Hotel Guest
Wonderful
Family with Teens
01-12-2018
Pros: location, cleanliness and free breakfast
Cons: parking lot was full of construction trucks that took up multiple parking spaces. would recommend that the hotel expand parking or require those types of trucks with trailers to park somewhere else
6.0
Tara
Pleasant
Family with Young Children
01-12-2018
Pros: The check in staff were great - if not a little casual, but that was expected for the location.
Cons: The A/C didn't work properly in our room, and when we called we were told there to set the A/C to "ON" not auto. It still did not work. The carpet had a sticky spot in front of the fridge. Check out staff was rude.
Showing reviews 1 - 5 of 50