Holiday Inn Express Hotel & Suites

AAA Inspector Rating
8.7
Excellent
21 Guest Ratings
131 River Village Pl
Wallace, NC 28466- Map It
Photos
X
AAA Inspector Rating Details (scale 1-5)
3.2
Overall
Room3.2
Bath3.2
Public Areas3.1
ARATED
AAA Inspector Notes
Within walking distance of dining establishments, this hotel is a popular spot for golfers. Rooms have stylish décor with triple-sheet beds, easy chairs and large desks. Many rooms feature walk-in showers. Studio suites feature extra floor space with wet bars and pull-out sofas, plus a jetted bathtub. Complimentary hot breakfast is served daily, with eggs, pancakes and more. Smoke free premises. 70 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 385, just e on SR 41, then just s. 131 River Village Pl 28466.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 21 guests
Showing reviews 1 - 5 of 39
5.0
Verified Hotel Guest
Fair
Group Traveler
10-20-2017
The hotel was booked for a college golf tournament, so I understand some of the issurs,; however, the attitude of the staff when confronted with the error in room assignment was basically - too bad, live with it. There was no effort to try and make the stay there any better.
Pros: Location & price.
Cons: Booked room with 2 beds, got one with king & couch. Staff not helpful at all, would not even make up pull out. Breakfast was below ave.
10.0
Barbara
Exceptional
10-20-2017
Pros: Clean comfortable room. Includes a nice hot breakfast in a clean environment. Staff was extremely helpful and friendly. Great value for your money. I will definitely stay again.
Cons:
10.0
Joseph
Exceptional
Traveling as Couple
10-20-2017
Pros: Parking to rom access was good
Cons:
7.9
Denise
Good
young couple
10-02-2017
Overall the visit was very...
Pros: Everything - very convenient to where we had our function. Always a pleasure to stay here.
Cons: We had issues with the toilet towards the end of our visit. Did not flush properly.
7.5
Christopher
Good
family with young children
09-17-2017
The scoring for my stay...
Pros: Comfortable and great location.
Cons: The website shows swimming as an amenity, which is ideal for our 6yo, BUT there was no pool, and when I asked about the pool, the response was a calmly put -"there's a campsite with lake-front access to go swimming, at the end of the driveway, and a minimal daily access fee per person. If you want to swim." A welcome adventure in certain circumstances, but we were in town for a wedding and the campsite was not a convenient option for our timeline that weekend. Website needs to be very clear about all of this please! Now WE know, but so should others who might rather stay in Wilmington on beach- front, free access with a 100yd walk or less to go swimming, etc. Things do happen, and as such a major water pipe break had happened the day before we checked in, so no running water for that day until we returned that night to find our room a STEAM BATH because a staff member had left the shower running on HOT starting from around 6pm until we entered at 9:30pm to find everything soaking wet and dripping. We were eventually moved to another room on a different floor which worked out, but some of our clothes had to be blow-dried with the hair dryer so we could wear them the next day for the wedding.
Showing reviews 1 - 5 of 39