Best Western Smoky Mountain Inn

AAA Inspector Rating
8.7
Excellent
217 Guest Ratings
130 Shiloh Tr
Waynesville, NC 28786- Map It
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
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AAA Inspector Notes
The inn offers wonderful mountain views. Rooms are spacious and some have park-at-door convenience. Leather seats in the lobby serve as a great gathering spot for friends or family. Smoke free premises. 58 units. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
US 23/74 exit 98, just n. 130 Shiloh Tr 28786.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet. Some: safes.
Sports & Recreation
trails.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 217 guests
Showing reviews 1 - 5 of 50
9.2
Verified AAA Guest
Wonderful
Solo
04-26-2016
Under renovation, moving it upscale. The breakfast area is small, but the equipment and food are better than Hampton Inn and others like that. State of the art coffee machine and other things show this management is serious about having a great mountain type hotel. New fitness center is about to open. Lacks an elevator, but you can park on the high side, so you don't need an elevator for the second floor. I was very impressed with the beds, showers, TV, and management, all new furniture and carpets. Keeps a mountain and older flavor but adds very modern rooms with new, quiet AC units.
Pros: The mattresses and bedding were great, the TV was new and huge, the AC quiet, the balcony gives great views of mountains. Breakfast area is small, but the equipment and food are excellent (for this type of gratis breakfast). Management is dedicated, including maintenance man. You couldn't do much better than this for the price
Cons: No elevator, but upper level parking more or less does away with that need. Construction of drive prevented me from using upper parking this trip, but it will soon be done.
10.0
Inna
Exceptional
young couple
09-23-2016
Pros: Very clean, nice updated rooms
Cons: Breakfast could have been better
10.0
Daran
Exceptional
mature couple
09-22-2016
Pros: Friendliness of the staff
Cons:
10.0
Fred
Exceptional
young couple
09-15-2016
Pros: The best shower I have ever had in 66 years of traveling hotels and motels. Beds were quite good.
Cons: I was satisfied, do not have a suggestion
9.6
Francis
Exceptional
mature couple
09-15-2016
Pros: clean and threadmill excellant
Cons:
Showing reviews 1 - 5 of 50