Best Western Smoky Mountain Inn

AAA Inspector Rating
8.7
Excellent
246 Guest Ratings
130 Shiloh Tr
Waynesville, NC 28786- Map It
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Photos
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AAA Inspector Rating Details (scale 1-5)
2.5
Overall
Room3.0
Bath2.2
Public Areas2.1
ARATED
AAA Inspector Notes
Inspector Pick (View): I could sit at one of the many outdoor areas and stare at the mountains for hours. The owner placed chairs and a firepit facing the Smokies, enjoy!
The inn offers wonderful mountain views. Rooms are spacious and some have park-at-door convenience. Leather seats in the lobby serve as a great gathering spot for friends or family. Smoke free premises. 58 units. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
US 23/74 exit 98, just n. 130 Shiloh Tr 28786.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
outdoor.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
trails, exercise room.

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 246 guests
Showing reviews 1 - 5 of 50
9.2
Verified AAA Guest
Wonderful
Solo
04-26-2016
Under renovation, moving it upscale. The breakfast area is small, but the equipment and food are better than Hampton Inn and others like that. State of the art coffee machine and other things show this management is serious about having a great mountain type hotel. New fitness center is about to open. Lacks an elevator, but you can park on the high side, so you don't need an elevator for the second floor. I was very impressed with the beds, showers, TV, and management, all new furniture and carpets. Keeps a mountain and older flavor but adds very modern rooms with new, quiet AC units.
Pros: The mattresses and bedding were great, the TV was new and huge, the AC quiet, the balcony gives great views of mountains. Breakfast area is small, but the equipment and food are excellent (for this type of gratis breakfast). Management is dedicated, including maintenance man. You couldn't do much better than this for the price
Cons: No elevator, but upper level parking more or less does away with that need. Construction of drive prevented me from using upper parking this trip, but it will soon be done.
9.0
Verified Hotel Guest
Wonderful
Traveling as Couple
10-13-2017
Being upgraded since previous stay. Great difference since last stay
Pros: location
Cons: breakfast not worth the effort.
8.0
Elizabeth
Very Good
Solo Traveler
10-13-2017
Pros: The views and easy access to the Blue Ridge Parkway.
Cons:
9.0
Verified Hotel Guest
Wonderful
Family with Teens
10-13-2017
Pros: Location and view of the mountains was fantastic. Very friendly, accommodating staff.
Cons:
8.0
Jon
Very Good
Traveling as Couple
10-13-2017
Pros: This place is located conveniently close to the highway and thoroughfare into Waynesville and it has a view of the mountains. The room was clean and comfortable and the shower pressure was good with a heavy stream.
Cons: The breakfast area was very cramped and the walls in the room seemed this as you could hear the TV next door.
Showing reviews 1 - 5 of 50