This centrally-located hotel offers large studios, 1 and 2-bedroom suites with efficiency kitchenettes.
63 efficiencies, some two bedrooms. 3 stories, interior corridors. Accessibility (Call).
Mainstay Suites in Wilmington was a good value for the money. The desk staff were friendly and accommodating. We'd go back for similar rates!
Pros: The beds were comfortable, the suite roomy. They allowed pets (with no sign of fleas or bugs in the rooms). The breakfast was plenty for us.
Cons: The street out front was rather busy - but the motel can't help that. Also, the housekeeping staff were rather slow in response to assistance requests. AAA should publish the cost for the pet fees - we were a bit shocked when we arrived to find the cost more than anticipated. (especially if we're booking through AAA). The only complaint my family had was that the WiFi kept going out when they were using it.
4.0
Felix
Disappointing
Traveling as Couple
10-20-2017
Pros:
Cons: coffee machine was not working. telephone was not working shower pressure was very slow it was really far from the recommendations I base my choice for this Hotel.
8.0
Madhuvarman
Very Good
Family with Young Children
10-20-2017
Pros: Staff and the room was very spacious with all the basic necessities.
Cons: Restroom was not that clean. There were some show marks in black in the bath tub.
10.0
Jprice
Exceptional
family with young children
10-19-2017
We would definitely stay here...
Pros: The room was spacious enough for all 6 of us and the breakfast was very good.
Cons:
9.6
Bernard
Exceptional
young couple
09-21-2017
It was really nice and...
Pros:
Cons:
7.5
Ellen
Good
review category group of friends
09-08-2017
Good
Pros:
Cons:
7.1
Anonymous
Good
family with young children
09-08-2017
Good
Pros: Rooms were spacious and neat
Cons: roach crawled out of stove
7.9
Anonymous
Good
family with young children
09-07-2017
Good if you can get...
Pros: Room was clean and showed few signs of excessive wear and tear.
Cons: A full breakfast is always better. A shared pool across the parking lot is not ok.
9.6
Anonymous
Exceptional
family with young children
09-05-2017
Exceptional
Pros: All good
Cons: it's well away from the beach
7.5
Clementine
Good
review category group of friends
08-28-2017
Would stay again at a...
Pros: Coffee was good. Maid help was excellent ! Office help was very efficient.
Cons: No eggs. To much bread product and not enough fruits for vegertarians or vegans. No variety of milk. Fry pan unusable (Teflon scratch up)
10.0
Barbara
Exceptional
family with young children
08-28-2017
Can't wait to go back...
Pros: The bed was so comfortable, staff friendly.
Cons: That I was there for just one night
7.5
Leigh
Good
family with young children
08-24-2017
Good
Pros: Large suite, good breakfast
Cons:
5.8
Victoria
Okay
family with young children
08-23-2017
Overall it was fine, but...
Pros: Staff were very friendly and accomodating
Cons: The couch and chair were filthy - definitely need to be replaced. Reservation was for 4 adults and 1 child and there were only 3 towels and 1 shampoo/bar of soap. Utensils were nonexistent and only had 2 glasses/cups. There were no linens provided for the hide-a-bed.
9.2
Wilmer
Wonderful
family with young children
08-21-2017
I would stay here again...
Pros: The room was very clean, including the bathroom.
Cons: breakfast was not as nice as other hotels, but still ok
10.0
Dana
Exceptional
family with young children
08-15-2017
Exceptional
Pros:
Cons:
10.0
Virginia
Exceptional
family with young children
08-08-2017
There were 5 of us...
Pros:
Cons:
10.0
Metrice
Exceptional
family with young children
08-08-2017
Exceptional
Pros:
Cons:
8.3
Latasha
Very Good
solo traveller
08-03-2017
Very good
Pros:
Cons:
8.8
Raymond
Excellent
young couple
07-30-2017
Fabulous
Pros: We had all the comforts of home. Because of an emergency at home, we had to cut our trip short. We were only able to stay one night and the staff was extremely understanding and accommodating.
Cons: That the outside pool was not on the grounds. That there were no restaurants in walking distance. Being on the 3rd floor. The location was not as desirable as I had hoped.
6.3
Francesca
Pleasant
review category group of friends
07-27-2017
Average place
Pros: The politeness and availability of the staff
Cons: We booked a room for four adults and we were given a room for two adults and two kids (i.e. one double bed and one very small sofa bed). The hotel management explained that it was Booking's fault (!). They couldn't change the room as they were full and they give us a 10% discount (which clearly wasn't helpful). They're still holding a deposit on my card for some reasons (and it's been almost a month). The experience was certainly not great!
7.1
Kim
Good
family with young children
07-16-2017
Good
Pros:
Cons:
10.0
Melodie
Exceptional
family with young children
07-12-2017
Perfect home away from home...
Pros: Bed was comfy...better than home actually. We had waffles and everything else was perfect for kids. Awesome that it was pet friendly.
Cons: Hoped for a dog run or fenced in area to let my dog run and exercise
7.5
Diane
Good
family with young children
07-11-2017
Good
Pros:
Cons:
10.0
Anonymous
Exceptional
young couple
06-19-2017
Exceptional
Pros: Good location
Cons:
10.0
Edgar
Exceptional
young couple
06-18-2017
Rested and ready to come...
Pros: This was the most comfortable stay of any hotel we have stayed in and will definitely be our go to when we visit Wilmington from now on. It was so clean and we had everything we needed and then some. The beds are super comfortable and everything was of the best quality. Very pleased.
Cons: That we couldn't stay longer!
8.8
Anonymous
Excellent
young couple
06-12-2017
Not to bad place
Pros: Breakfast was great .bed .pillows
Cons: The carpet in the rooms and throughout hotel were dirty in some places .
8.3
Jean
Very Good
solo traveller
05-28-2017
Very good
Pros:
Cons:
7.9
Shanice
Good
family with young children
05-17-2017
Good
Pros:
Cons: The room had a few roaches.
7.1
Kim
Good
review category group of friends
05-02-2017
You're hot and you're cold
Pros: The bed was comfortable!
Cons: The room temperature- when I arrived the thermostat was set on 72 and the temperature was 76 in the room. I thought this was a bit warm, but understandable since it was the peak of the day on a warm day in April. I turned the thermostat down to 67 thinking the room would cool to 72 degrees by the time I returned. I returned around 10PM and it was 78 degrees in my room- the thermostat was set on 67!!!! I turned the thermostat down to 55 hoping it would cool down fast. It slowly cooled down. I woke up around 4AM and it was 66, so I shut the air off before the temperature got into the 50s. I was afraid it would warm up fast...and it did! I woke up around 7:30AM and it was already 74 degrees in the room! This was very uncomfortable and I can only imagine what a summer stay is like!
The initial shower I took was fine, the water did go cool towards the end of the shower (I had the water temperature turned all the way up to the highest setting). The next morning the shower started out cold and took almost 15 minutes to warm up to a milder temperature- while set on the highest setting!
9.6
Michelle
Exceptional
family with young children
03-27-2017
Exceptional
Pros:
Cons:
10.0
Kip
Exceptional
family with young children
09-19-2016
Exceptional
Pros: Great staff with clean rooms. For the price you can find a better place to stay. Also the bed are comfy and clean.
Cons: No complaints
4.6
Chiyanna
Disappointing
family with older children
08-25-2016
Disappointing
Pros: The breakfast
Cons: The staff had a bad attitude and you had to walk across the driveway to the pool.
7.5
Michelle
Good
mature couple
08-16-2016
Good
Pros:
Cons:
7.5
Demetric
Good
family with young children
08-12-2016
The was good but bad...
Pros: Breakfast was fine
Cons: I booked the hotel for a colleague and his family. I also explained when I went into pay that the hotel was for business and the family was traveling from out of town and I didn't need them to be concerned with handling business. I went into the hotel to pay prior to their arrival and I was assured my colleague would be able to walk in but when they arrived there was a different attendant and that person would not allow them to check in without their credit card. I also had to come back in person and show my card for the room and explain the situation but we were both charged for the service. I was embarrassed and when I called to speak with a manager she/he was never available to address the situation. Unfortunately my job doesn't allow me to take care of business during the work day so the issue went unresolved on my end.
9.6
Steven
Exceptional
family with older children
08-04-2016
Exceptional
Pros:
Cons:
10.0
Mary
Exceptional
family with older children
07-28-2016
Exceptional
Pros: Was a great place. Pool should be open easier and later. Breakfast out longer.
Cons:
6.7
Bailey
Pleasant
review category group of friends
07-26-2016
Pleasant
Pros:
Cons:
10.0
Karen
Exceptional
family with young children
07-18-2016
Exceptional
Pros:
Cons:
7.5
Bethany
Good
family with older children
07-13-2016
Overall a very nice stay
Pros: The beds were comfortable and the breakfast had something for everyone.
Cons: The halls smelled bad
7.1
Tamara
Good
review category group of friends
07-12-2016
Good
Pros:
Cons:
7.5
Vacation
Good
family with older children
06-29-2016
Good
Pros: Price, room size, and staff.
Cons: Breakfast variety and short time frame to get it. The bed needs a new mattress. Our room keys did not work several times. My daughter said the treadmill did not work. Could not locate an ice machine.
9.2
Georgia
Wonderful
solo traveller
06-29-2016
Superb
Pros:
Cons:
7.9
Tatiana
Good
family with young children
06-25-2016
Good
Pros:
Cons:
6.7
Kelsey
Pleasant
young couple
04-10-2016
Get what you pay for
Pros: Staff was friendly and room was on first floor. Overall location was great for all kind of activities around town. Price was not bad at all.
Cons: Bathroom was not cleaned. Hair everywhere. The dishes in the kitchen were sticky and disgusting. Fridge was gross.
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