Baymont Inn & Suites Winston Salem

AAA Inspector Rating
8.7
Pleasant
65 Guest Ratings
200 Mercantile Dr
Winston-Salem, NC 27105- Map It
Photos
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AAA Inspector Rating Details (scale 1-5)
2.7
Overall
Room2.7
Bath2.5
Public Areas3.0
AAA Inspector Notes
Rooms offer comfortable bedding and spacious bathrooms with simple décor. Some rooms with a king bed include a pull-out sofa, microwave oven and mini-fridge. Waffles are featured on the continental breakfast. 88 units. 3 stories, interior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
US 52 exit 115B, just w on University Pkwy, then just n. 200 Mercantile Dr 27105.
Pool
indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
coffeemakers, wireless Internet. Some: refrigerators, microwaves.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Pleasant
Based on Ratings from 65 guests
Showing reviews 1 - 5 of 50
10.0
Anonymous
Exceptional
08-12-2017
I would definitely stay here...
Pros: Staff is always so friendly. Been here twice and feel like I come home every time. They remember me and that makes you feel special. Breakfast offered as great. Hotel is clean, parking easy, safe and quiet.
Cons: The door at the bottom of the stairs needs to have a spring so it doesn't slam when people come in and out.
10.0
Anonymous
Exceptional
08-04-2017
Exceptional
Pros: Front desk staff are very friendly, and professional. As so the housekeeping staff. I woild definitely recommend family and friends
Cons: There was not anything that I did not like about the stay
2.5
Anonymous
Poor
07-23-2017
Very poor
Pros:
Cons: The lady was rude when we checked in. The whole hotel had an old musty smell. It was dirty!!!
2.9
Anonymous
Poor
07-22-2017
Not clean and run down
Pros: The staff was accommodating
Cons: I had to make the effort to interact with staff as well as get help with both of my rooms that both had issues with them. The first room was given to me late at night after I had been traveling all day. It had not been cleaned properly especially the bathroom. It was comparable to a truck stop bathroom. I paid for a room that had a fridge and a microwave in it. They were both missing. After switching rooms due to these issues, I was placed in the "same" setup of room next door. This room had the fridge and microwave, however it smelled like someone had been smoking in the room. This new room also had a faulty toilet that wouldnt flush. After asking for it to be fixed, the staff left their tools in my bathroom. The breakfast was nothing to write home about, nothing hot breakfast wise. Lastly the pool wasn't even open. It was also having issues.
3.3
Anonymous
Poor
07-17-2017
Worse hotel I have ever...
Pros: How close it was to my mom house.
Cons: Everything asked for towels and bath towels didn't get. Never cleaned room. Didn't get room I was suppose to get. Sink was clogged. Hardly any hot water or pressure. The room smelled the whole hotel smelled. Breakfast was horrible stale. Price way to high for what we got. Bed very uncomfortable. Room was hot. The list goes on.
Showing reviews 1 - 5 of 50