Spacious rooms feature stylish décor in vibrant shades of red. Each room has a large workspace and pillow-top bedding. Rooms with king beds have pull-out sofas. Some rooms have balconies. If you have a lot of heads to put in beds, ask if one of the rooms with two queen beds and a pull-out sofa is available. The lobby bistro serves breakfast and light dinner fare, and there's a sundry shop stocked with snacks and drinks too.
Smoke free premises. 122 units. 4 stories, interior corridors. Accessibility (Call).
Pros: Bed was very comfortable and staff was friendly
Cons:
4.6
Bonnie
Disappointing
young couple
08-31-2016
Pros: Room was clean and comfortable
Cons: I purchased a king bed room and it was given away. Very disappointed that I finally get time alone with my husband and to be presented without any other choice. I even told them it was going to be a late check in.
10.0
Fearghal
Exceptional
solo traveller
08-28-2016
Pros: The staff were top class esp Bridget & Joe....
As Arnold would say ---
" I'll be back " !!!!
Cons:
9.0
Verified Hotel Guest
Wonderful
08-16-2016
Pros: This hotel was a great value.
Cons:
10.0
Constance
Exceptional
family with young children
08-09-2016
Pros: It was a very nice comfortable bed and clean friendly staff.
Cons: If I was told about extra $21.91 holding fee.
10.0
Paul
Exceptional
family with older children
08-08-2016
Pros: The staff was very helpful and friendly. Hotel was very clean. It is our favorite Courtyard Hotel so far. Thanks so much.
Cons:
10.0
Julie
Exceptional
Traveling as Couple
08-02-2016
Pros: Comfort
Cons: Coffee maker was very outdated.
6.3
Matthew
Pleasant
young couple
07-18-2016
Pros: The rooms were quiet which cannot be said about the elevators.
Cons: Food was overpriced and not good at all. Drinks left a lot to be questioned. I had a whiskey and coke for $10 and change and watched a gentlemen order a glass of wine and 6 onze pour of the same whiskey for $26. Not sure how this happens. Will not be going back
7.5
Mary
Good
mature couple
07-16-2016
Pros: Comfy bed. Good location
Cons: Something on bathroom floor tile. Seemed like wax. I could scrap it with my fingernail. Not sure why it was not cleaned up.
More towels in BR
Some stains noted by sink
No tea bags by coffee pot
7.9
Danny
Good
mature couple
07-14-2016
Pros: Staff were extremely welcoming
Cons: Pool was dirty
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
07-13-2016
Pros: Great gym, excellent staff
Cons: We were excited to see the nice seating area out back, but quickly realized that this is used a smoking area, and the smell had permeated all of the furniture.
10.0
Jthompson
Exceptional
family with older children
07-03-2016
Pros: Staff was wonderful, location was great! Very clean!
Cons:
9.2
Sharon
Wonderful
solo traveller
06-28-2016
Pros: Location & staff were awesome. The room and the hotel were very clean
Cons:
9.2
Claudia
Wonderful
mature couple
06-27-2016
Pros: It was a quiet place, which was so appreciated. It was centrally located to many restaurants and shopping. Starbucks in the cafe is a great feature.
Cons: The cleaning staff could be more thorough in vacuuming and removing dirty glasses from the room.
Also, I missed having a microwave in the room.
Items in the Market seemed to be slightly over priced.
7.1
Jcp
Good
mature couple
06-21-2016
Pros: The staff was nice, The lobby was very nice and looked like it was redone. The rooms were nice as well. The hotel was very close to the location we needed to be at and it was centrally located to all the stops we made.
Cons: The pool needs some work. The handle going into the pool was not very secure and the overall pool was bit dirty.
The bathroom wallpaper was peeling from the wall above the shower.
9.0
Verified Hotel Guest
Wonderful
Family with Young Children
06-19-2016
Pros: Very Clean and in a good location
Cons:
9.6
Laura
Exceptional
mature couple
06-18-2016
Pros:
Cons: This may sound bizarre but the colors in the room were loud not calming and we were for a relaxing stay I think you should tone them down a lot other than that great.
10.0
Frances
Exceptional
Traveling as Couple
06-13-2016
Pros: Check in was easy. The room was clean. The bed was very comfortable!
Cons:
8.8
Visiting
Excellent
young couple
05-19-2016
Pros: The staff were very kind
Cons: The price of the rooms are high compared to other hotels in the area that are the same quality.
9.6
Jamira
Exceptional
young couple
05-15-2016
Pros: Clean
Cons: Didn't have a lot of travel size items to choose from in the lobby area
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
05-09-2016
Pros: The hotel was clean and comfortable. Although is was far from activities I needed to do, it was very close to great dining and the mall. I liked how it was tucked away from the main road which eliminated the noise.
Cons: The front desk ladies were very nice and accommodating after I asked to switched from a room beside the elevator. I was moved to a room with a balcony. The hotel was very quiet and the rooms were spacious and cozy. I would definitely recommend.
10.0
Verified Hotel Guest
Exceptional
Senior Traveler
03-31-2016
Pros: Room size, cleanliness and location!
Cons: Not applicable
8.8
Lovers
Excellent
mature couple
03-08-2016
Pros: The bed was nice and comfortable but it was way too high. The room was clean and the bathroom was beautiful.
Cons: The shower leaked onto the bathroom floor and created a mess when getting out of the shower. The walls are too thin and you can hear your neighbors.
9.0
Kurt
Wonderful
Business Traveler
02-24-2016
Pros: Staff was great and so was the location. Bed was good. Having a coffee bar was great and the selection of Naked Juice as well.
Cons:
10.0
Verified Hotel Guest
Exceptional
Group Traveler
02-23-2016
Pros: How nice it was for the price I got it for
Cons: No free breakfast
10.0
Michelle
Exceptional
family with young children
02-23-2016
Pros: Very clean room staff very professional& friendly. Really nice stay for our family.
Cons: The beds comfortable
6.3
Anonymous
Pleasant
mature couple
02-14-2016
Pros:
Cons: Room was small and just average for an above average price
10.0
James
Exceptional
Business Traveler
12-25-2015
Pros: The staff!!! Outstanding
Cons:
9.6
Martin
Exceptional
solo traveller
12-17-2015
Pros: Everything went smoothly
The staff are fantastic, very well run indeed
Good laundry facilities
Good breakfast
Cons: Nothing
9.2
Deborah
Wonderful
solo traveller
12-06-2015
Pros: After a late morning start and a drive in relentless rain, it was a great comfort to discover that this Marriott offered supper in a pleasant dining/sitting area. I chose from a varied but simple menu and did not have to get in the car again. A valuable new offering from Marriott.
Cons: I wished to visit Old Salem museums and village, and this facility was further away than I thought. About this Marriott itself, I have no complaints.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
11-22-2015
Pros: Nice common areas. Well designed room. Quality materials.
Cons: Room was a bit small.
6.0
Edwin
Pleasant
Traveling as Couple
11-10-2015
Pros:
Cons: Room was small and oddly arranged.
10.0
Sandy
Exceptional
Traveling as Couple
11-10-2015
Pros: Quiet room, comfy bed, great location.
Cons: Nothing.
10.0
Jessica
Exceptional
family with young children
11-10-2015
Pros: Loved the hotel!
Cons:
9.6
Mary
Exceptional
family with older children
11-03-2015
Pros: The staff was very friendly and accommodating. Whenever we had request for clean towels they did not make us wait. The bought them to out room. It was very quiet, smelled clean and looked clean. The staff was very professional and we will definitely stay here again.
Cons:
10.0
Daniel
Exceptional
mature couple
10-26-2015
Pros: Staff is always friendly. Rooms are clean and comfortable.
Cons:
9.0
Verified Hotel Guest
Wonderful
Solo Traveler
10-13-2015
Everyone was quite friendly there. The hotel seems to take pride in its bistro and cafe. For the price - I would recommend it.
Pros: The hotel was comfortable. The staff was kind. The room was mostly clean minus some splashes that looked to be from condensation on the walls of the bathroom or some kind of drippy soda spill. There were also some splotchy spots in the wallpaper.
Cons: The air conditioning in the rooms was difficult to regulate as it was a window unit with a dial for controlling it.
8.8
Anonymous
Excellent
solo traveller
08-27-2015
Pros: The bed was extremely comfortable and the gym was a welcome bonus.
Cons: The road noise at the rear of the hotel made using the balcony or the pool very unpleasant.
4.6
Haywood
Disappointing
mature couple
07-07-2015
Pros: Staff nice. Good location
Cons: Noises. Dirty.
8.3
Jennifer
Very Good
family with older children
05-17-2015
Pros: Great location, well maintained property, staff is very friendly
Cons: There is no free coffee or breakfast. I don't mind paying for coffee if it's actually hot or even good, but the coffee was warm and unacceptable.
Other issue is that basics in the room weren't replenished, like toilet paper even on request.
6.7
Tony
Pleasant
young couple
05-02-2015
Pros: We got a room with damp carpet, they switch us to another room and it was the same thing...i think the right thing to do is block rooms with damp and stinging carpet and once its dry start booking again...i am not using this hotel anymore..the right hand dont know what the left hand is doing...:(
Cons: Staff was not deligent anough to get us a room with "DRY" carpet
10.0
Desmond
Exceptional
mature couple
03-01-2015
Pros: When we got to the hotel it was Bout 12 45 and was told we couldn't check in until 3pm. However with half hour a gentleman came and ask if we needed help and he in turn Checked us in and was super kind to give up a room right next to our daughter who was there with her school yeam
Cons:
7.1
Pamela
Good
mature couple
12-05-2014
Pros: Location
Cons:
9.6
Catherine
Exceptional
family with young children
12-02-2014
Pros: The staff were all courteous and always willing to assist. The rooms and common areas were very clean and comfortable. The hotel was very inviting.
The complimentary breakfast was the best we have ever had. We all were impressed with the service of the cafe staff and the quantity and quality of the food provided.
We would definitely stay here again! Thank you for a great stay in Winston-Salem.
Cons: I will ask for a room on the East side, odd numbers, so I'm away from any road noise. It was not bad but just noticeable on a weekday morning.
10.0
Melissa
Exceptional
solo traveller
09-30-2014
Pros: Teresa at the front desk went out of her way to help my group check into our 10 rooms and make everything easy for us.
Cons: The bistro staff were incredibly slow; it took 20 minutes to get a cup of tea.
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