Embassy Suites by Hilton-Winston-Salem

AAA Inspector Rating
8.7
Very Good
41 Guest Ratings
460 N Cherry St
Winston-Salem, NC 27101- Map It
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
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AAA Inspector Notes
Located in the heart of downtown and across from the convention center, this all-suite hotel is a great option for groups, families or anyone who wants a lot of space. The one-bedroom suites are super spacious, with a pull-out sofa, second TV and wet bar equipped with mini-fridge and microwave oven in the huge living room, and your choice of a king or two queen beds in the bedroom. If you need even more space, inquire about the two-bedroom units. A complimentary breakfast buffet is served each morning with made-to-order omelets, and snacks and drinks are featured each night at the evening social. Smoke free premises. 146 units, some two bedrooms. 9 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 business route exit 5C (Cherry St), just n. 460 N Cherry St 27101.
AAA Benefit
Weekend Sale – Members save up to 15% on weekends through September 5 and earn Honors™ points when booking AAA/CAA rates!
Pool
heated indoor.
Parking
on-site (fee) and valet.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, pay movies, high-speed Internet, wireless Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
complimentary and valet laundry, room service.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Very Good
Based on Ratings from 41 guests
Showing reviews 1 - 5 of 33
7.9
Amy
Good
review category group of friends
03-06-2017
Pros: Lance in Winston-Salem was great! We had a sick conference participant and he took great care of her until her parents came to get her. Took ginger ale and crackers to her and helped her parents with staying in contact with her and with us, the rest of her group. As an administrator who works with 250 teachers, I know that there are usually three levels of service-adequate, good and exceptional. Lance is an exceptional young man who goes beyond good customer service to making sure the well being of everyone in our party was cared for, communicated with, and comfortable in the trust we placed in him. Embassy Winston-Salem has a jewel in this professional!
Cons:
8.3
Victoria
Very Good
family with young children
02-15-2017
Pros: The room was very clean and spacious. The lobby was gorgeous with water fountains in the pond and a glass elevator. My son had a blast in the heated pool!
Cons: The facility was wonderful but I feel the rooms could be updated. You can just tell they've been there awhile; maybe just a new coat of paint. The staff was very friendly but when we went to check out the next morning (my son was having surgery) the staff was in the back room on their phone. I waited for 7 minutes before finally yelling out for some help (not rudely just asked if someone was back there that was able to help me). Just a little aggravating that I had to wait that long. It made us late. Also I didn't like having to pay for parking on top of paying for the room. I feel it should've been included in the price we paid.
8.3
Leanda
Very Good
review category group of friends
02-02-2017
Pros: Omelets
Cons: All is well
6.7
Rhonda
Pleasant
solo traveller
01-06-2017
Pros:
Cons: The room was too cold difficultly getting the room temperature comfortable.
8.3
Jim
Very Good
family with young children
11-21-2016
Pros: Breakfast was great for a free hotel meal. The staff were all terrific and helpful.
Cons:
Showing reviews 1 - 5 of 33