SpringHill Suites by Marriott-Winston-Salem Hanes Mall

AAA Inspector Rating
8.7
Wonderful
27 Guest Ratings
1015 Marriott Crossing Way
Winston-Salem, NC 27103- Map It
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
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AAA Inspector Notes
Attractive studio suites feature sectional pull-out sofas, large desks and wet bars amid a tranquil pastel blue and green color scheme. Rooms with king beds have walk-in showers. A complimentary hot breakfast with eggs, oatmeal, pastries and a breakfast meat is offered daily; waffles are featured on the weekends. Smoke free premises. 95 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-40 exit 189 (Stratford Rd), just s, 0.7 mi w on Hanes Mall Blvd, then just s. 1015 Marriott Crossing Way 27103.
AAA Benefit
Members save 5% or more and earn Marriott Rewards® points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry.

Guest Ratings

OVERALL GUEST SCORE
Wonderful
Based on Ratings from 27 guests
Showing reviews 1 - 5 of 20
8.0
Verified AAA Guest
Very Good
Family w/Children
06-03-2016
Good for families.
Pros:
Cons:
10.0
Mike
Exceptional
mature couple
09-01-2016
Pros: Really like the comfort and cleanliness of the facility. The rooms just feel clean. That's important to us.
Cons: The continental breakfast could use a little more variety such as bacon, pancakes, waffles, etc.
10.0
Gary
Exceptional
mature couple
08-21-2016
Pros: Better than expected & very friendly/ professional services.
Cons:
7.1
Carol
Good
family with young children
08-10-2016
Pros: I liked the area, the cleanliness and that there was a decent breakfast provided for free in the morning. We arrived after 9:30 pm and we were only staying the 1 night, just a stop on our way to Myrtle Beach.
Cons: The night manager, was very unprofessional, we got a call to our room stating that there had been several complaints about the noise level coming from our room and if she received 1 more complaint we would have to immediately leave the premises. Needless to say it wasn't us making any noises, we had not even been in our room 20 minutes yet, as they had several rooms booked out for young teen/youth basketball teams, thats exactly where all the noise came from! Needless to say, I probably would not stay again, because 1. she was nasty about it to start out and making accusations that it was us and we would have to leave the premises immediately, did not sit well with me. 2. We are a family that were just staying the night and heading to the beach in the morning! I work in customer service and this night manager needs a course in how to treat customers because she should of been fired. You just don't tell a customer who arrived late that they will have to leave immediately, due to noise when the noise level was coming from several rooms above us!!
8.8
Traci
Excellent
family with older children
07-12-2016
Pros: Very clean and well maintained hotel. Free breakfast was not great but had decent options.
Cons: Rooms are small to be called suites.
Showing reviews 1 - 5 of 20