Historical photos of the area line the corridors of this hotel, which offers good-size rooms. A secondary building is located across the street with full suites available.
Smoke free premises. 80 units, some efficiencies and kitchens. 3-4 stories, interior corridors.
check-in 4 pm, cancellation fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Good
Based on Ratings from 122 guests
Showing reviews 1 - 5 of 50
8.0
Anonymous
Very Good
07-21-2017
Pros: crews were great. hotel policies not so good
Cons:
5.0
Anonymous
Fair
07-21-2017
Pros: The best part of the hotel is its location.You can walk to anywhere in 15 minutes.The staff is very friendly.
Cons: This is not a three-star hotel! It is very old, and the room is very noisy, the TV may be smaller than your computer monitor.
6.0
Anonymous
Pleasant
07-21-2017
Pros: The Location is central to everything.
Cons: The room was cold at night, even with the heat up. The noise outside can be an issue, mainly the Snow Ploughers. Utensils and other kitchen items were not clean and not a lot of.
9.0
Anonymous
Wonderful
07-21-2017
Pros: Good staff at front desk
Cons: The restaurant charge extra for service
5.0
Anonymous
Fair
07-21-2017
Pros:
Cons: It said there was a hotel shuttle. When I called upon arrival none of the staff had any idea when the shuttle was to arrive. Nobody knew a number we could call either to find out. I ended up having to get a taxi to and from the hotel to the airport.
8.0
Anonymous
Very Good
07-21-2017
Pros: Friendly and efficient checkin. Airport shuttle.
Cons: No free breakfast
7.1
Anonymous
Good
06-08-2017
Good
Pros:
Cons: the internet was bandwidth controlled
7.1
Anonymous
Good
04-02-2017
boring can be good.
Pros: having a restaurant in the hotel was helpful, it was cold out and got in late
Cons: tv was unplugged...took me a while to realize this was the problem, was tired getting in and didn't need the frustration. fellow on duty was helpful finding the problem.
7.5
Anonymous
Good
12-20-2016
The Hotel could have been...
Pros: The staff were very knowledgable and provided good assistance.
Cons: When people are walking down the hallway and either talking or knocking on doors, the sounds seems resinate too load in our room.
The price per night was a little high noting breakfast was not included.
There was no reasonably priced supermarket nearby to purchase food, drinks etc.
6.7
Anonymous
Pleasant
11-28-2016
Except location, nothing is good.
Pros: Good location, ties the old town and new town.
Cons: 1, poor privacy, there is a door between my room and next room. I can hear everything from next room.
2, slow wifi. Too slow to use.
7.5
Anonymous
Good
11-02-2016
Good
Pros:
Cons: Didn't clean room or make beds after first night
7.5
Anonymous
Good
10-23-2016
A brief stay in Yellowknife,...
Pros: Friendly greeting when we checked in
Cons:
4.6
Anonymous
Disappointing
10-20-2016
Hot room, no a/c. Placed...
Pros:
Cons: Was placed in building across the street without notice. Room was 25 degrees Celsius all night even with the window open. No a/c.
5.8
Anonymous
Okay
10-08-2016
Okay
Pros:
Cons: No breakfast
9.6
Anonymous
Exceptional
09-28-2016
Great option in Yellowknife!
Pros: nice size room and huge bathroom! Very clean. Breakfast decent and convenient.
Cons: had a room by the street so heard the road noise,
7.1
Anonymous
Good
09-27-2016
Good
Pros: Booking.com you have messed up my booking. Hotel told me there is no my reservation at all but I received confirmed by booking.com. I checked in at midnight and luckily there was still room available. I would never use booking.com again. Heard from people there it was not the first time booking.com messed up the reservation. I would also recommend my friends not to use booking.com service and I'm really angry and disappointed by your service . Please help me to contact the hotel to correct the room rate cos they charged me more than I booked at that night. I sent you email on 25th to complain and there is still no reponse to explain the poor service of booking.com
Cons:
5.8
Anonymous
Okay
09-22-2016
Too hot in Yellowknife?
Pros: The room was nice and clean and came with a small fridge and a microwave oven.
Cons: The front desk staff were not particularly friendly which set a bad tone right from the start. They gave me a room in the annex building which was fine until the neighbors came back. The walls did little to block the sound of their voices, they were loud talkers, but not yelling. The worst part for me was the thermostat did nothing to control the temperature of the room and there is no fan or AC I could find. Far too warm for me, even with the window wide open.
7.1
Anonymous
Good
09-17-2016
Friendly and helpful staffs
Pros: Helpful and nice staffs
Cons: Noise, Kitchenware
4.2
Anonymous
Disappointing
09-15-2016
"Accommodations for the Desperate."
Pros: The bed-linens were crisp and clean. Carpet appeared to be relatively new but bathroom floor was dirty (hairs).
Cons: Unkempt and dirty appearance of the lobby. Floral arrangement is old, faded and dusty with cheap, distasteful colourful silk flowers added. Hotel business was openly discussed and guest phone and staff conversations were quite discernable. I was even aware of a supervisor advising the manager of a complaint and the need to apologize! There were no other vacancies in Y'knife so manager was letting everyone know how stressed and busy she was but appeared to be wasting time. Periodically, she went out to front entrance to smoke. Staff are not professional- sloppy, Ill fitting clothing. Soiled laundry was being transported through the check in area and carried by housekeeping staff rather than in a cart. Check in time of 4pm was enforced except when the "manager" decided to let people check in early. I was a fortunate guest after waiting for nearly 2hrs. Restaurant was terrible. Young people (4) sitting around listening to music until a customer came in. Hotel rate is highly overpriced.
10.0
Anonymous
Exceptional
09-07-2016
Great place to stay.
Pros: Three people were very helpful.
Thomasina-front desk
Robin-maintance
Mrs. Haynes-housekeeping
Thanks to them we had a great time
Cons:
2.5
Anonymous
Poor
08-23-2016
Very disappointed with the outcome...
Pros: the service by the overnight staff on check out
Cons: this was not a even a 3 star experience
filthy carpets
old and uninviting location
moved to suite a block away had no offer of assistance with luggage
no elevator had to carry and go up 3 levels internet almost non existent
no restaurant
tried to use internet in lobby no privacy a few feet away from front desk
none of these occurrences were addressed
will not look at the days inn again as accommodation if this is the model
4.2
Anonymous
Disappointing
08-21-2016
Spend the extra $20-$30 and...
Pros: Leaving that unkept hotel room in the morning.
Cons: Dirty rooms, outdated mattresses, uninformative staff-- and a hotel manager out of touch with the reality of the state of rooms.
5.4
Anonymous
Fair
08-08-2016
Just humble for Autora group...
Pros:
Cons: This is a humble hotel which you would stay for group tour and short stay for aurora sightseeing.
4.2
Anonymous
Disappointing
08-06-2016
$160 for crap
Pros: nice coffee maker, hot water.
Cons: Dirty, very unclean. Unkept.
7.1
Anonymous
Good
07-20-2016
I sure would stay there...
Pros:
Cons: That my bathroom door couldnt lock
7.5
Anonymous
Good
07-19-2016
good value. good location
Pros: Front desk person was very helpful
Cons: building could use some updating. I don't think anything has been done since it opened.
6.3
Anonymous
Pleasant
07-17-2016
Adequate only.
Pros:
Cons: Had adjoining room next to road construction crew - noisy! No other rooms available. Floors in hallway were wood - we could hear other guests movements ALL THE TIME. In-hotel restaurant adequate at best. Hotel changed wi-fi password frequently - had to contact desk to get the latest code. I think there are better values and hotels in Yellowknife. Highly unlikely we would stay at this hotel again.
9.6
Anonymous
Exceptional
06-23-2016
When everything was going wrong...
Pros: Staff made everything perfect from check in to check out
Cons:
8.3
Anonymous
Very Good
04-19-2016
This hotel seems to improve...
Pros: pillows-awesome
bed-awesome
staff-awesome
I really enjoy staying here.
Cons: I don't think the thermostat worked. I had to request an extra blanket. Which was absolutely fine! I'd rather be too cool than too hot!
A little stingy with the kcups - 2 would be perfect.
Housekeeping kept throwing out my soap which I thought was unnecessary/wasteful.
A bigger tv would be more practical for such a large room (if I was being super picky).
4.2
Anonymous
Disappointing
04-11-2016
Disappointing
Pros: Location was quite comfortable.
Cons: Housekeeping wasn't that good, and whole thickness of walls (including floor and ceiling) was too thin so there was alot of noise from everywhere in fact, which I didn't like much at all.
6.3
Anonymous
Pleasant
03-31-2016
Pleasant
Pros: Clean room and nice furniture
Cons: Mattress was worn down and sagging. No room service.
8.3
Anonymous
Very Good
03-17-2016
warm and comfortable
Pros: comfortable bed and warm room
Cons: bathroom door would not lock closed. Lots of hallway traffic in the middle of the night.
6.7
Anonymous
Pleasant
03-13-2016
Pleasant
Pros:
Cons: They didnt make the bed of our extra bed and they didnt clean the room and bathroom well as when we came back they are still plenty of hair in the toilet floor and in the kitchen they just emptied the garbage bin.
7.5
Anonymous
Good
03-03-2016
Good
Pros: The location was convenient
Cons: The check in time at 4pm is a little late especially travelling from outside Yellowknife
6.3
Anonymous
Pleasant
03-02-2016
Location ideal - Accommodation special...
Pros: Location in Yellowknife good for live music venues to play at, snow activities, aurora borealis viewing in old town,restaurants / bars, supermarket & limited shops - Apartment Facilities good but some things missing
Cons: Accommodation did not comply with customer special requests of ground floor room & quiet - Had to cross main 50 th Avenue in dark & in snow from main accommodation building with all luggage after a long flight with no assistance - Put on top floor next to stairs at front facing main road with 4 flights of stairs to climb & no lift - This was a major problem for my wife who had a medical condition known as a dropped foot & she could hardly walk or get up steps - The restaurant was not open in the evening fortunately we took snack food - Arranged a meeting with the manager - result offered option of room in main building but no kitchenette which is what we paid for - so decision was a room on the first floor of the first accommodation at the back at the far end with less than half the steps & moved in new room after 3 days - I asked for & got a refund of 10 % of the accommodation cost at my request - The rooms have interconnecting doors in each apartment leading to the next apartment - no one realises this so god help you if you have a noisy neighbour as there is no sound proofing - The only thing house service did in 2 weeks was to occasionally make the beds upon request & replace towels & empty rubbish bins each day
7.9
Anonymous
Good
02-05-2016
Good
Pros: Friendly helpful staff
Cons: Bathroom tap leaking
6.3
Anonymous
Pleasant
01-12-2016
Pleasant
Pros:
Cons: Employees not quite understood English (Japanese staff) and not so helpful
6.3
Anonymous
Pleasant
12-15-2015
Pleasant
Pros: The location of the hotel was good and the staff was helpful
Cons: The bed was in somewhat poor condition. The restaurant had poor service and not the greatest selection of food and drinks and is poorly advertised. The room layout is horrible.
7.9
Anonymous
Good
12-09-2015
Comfortable beds, only does breakfast,...
Pros: The co-operation of the staff printing off my online reservation, answering my enquiries, getting taxis, etc. In general, they were top notch.
Cons: We booked it because it was advertised as "in the heart of downtown" with full dining facilities. The dining area, that only did breakfast, advertised itself as the City Limits Resto. The hotel was three blocks from the edge of the downtown. Breakfast was good value.
9.2
Anonymous
Wonderful
11-08-2015
Superb
Pros: breakfast available on site.
free parking, free wi-fi
Cons:
5.0
Anonymous
Fair
10-20-2015
Passable
Pros:
Cons: i forgot id. you sent me out. i was tired, i would have produced it, before i left. so, your staff have no discretion, you treat them like furniture, no, i am not gonna stay there again.
5.8
Anonymous
Okay
08-16-2015
Explorer Hotel is superior
Pros: Front desk friendly; good location; free coffee and continental breakfast
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