Inspector Pick (Social Scene): While the décor and the customer service is superior, what always stands out for me is the lobby with its exquisite vintage appointments.
Situated opposite the Halifax Public Gardens, this grand hotel was built in 1927 and then expanded in the '70s. The guest rooms are tastefully decorated and range in size from average to spacious. The lobby is still preserved with historical charm and the ceiling is a replica of the ceiling found at the Parliament House in Ottawa. The rooms offer modern comforts and conveniences. The park gardens across the street should not be missed while visiting Halifax.
Smoke free premises. 262 units. 9 stories, interior corridors. Accessibility (Call).
3 day cancellation notice-fee imposed, pet friendly (call for restrictions/fees.).
Guest Ratings
OVERALL GUEST SCORE
Excellent
Based on Ratings from 1140 guests
Showing reviews 1 - 5 of 50
7.0
Bruce
Good
Traveling as Couple
06-23-2017
Pros: The lobby was handsome. The rooms while smaller than usual, were well kept and wisely laid out.
Cons: The concierge was more of a hustler than a help. When it came time to get out to the airport by public transportation his directions compared to the Assistant Concierge were miles apart in detail. We had to choose a taxi to be assured.
1.0
Rodger
Very Poor
Traveling as Couple
06-23-2017
Pros:
Cons: Our room was small and the view was looking at air conditioners and walls.We were very disappointed and asked to get moved since we booked it January 2015, and were told no cause the rooms are blocked. I will not recommend this hotel to anyone.
10.0
Verified Hotel Guest
Exceptional
Traveling as Couple
06-23-2017
Pros: Great hotel, perfect location, beautiful place. Will definitely stay again
Cons:
10.0
Penny
Exceptional
06-23-2017
Pros: The fact that the restaurant stayed open till 11 and we didn't get done our competition till 10 .
Cons:
10.0
Tyna
Exceptional
Traveling as Couple
06-23-2017
Pros: It was clean, quiet, and perfectly located (within walking distance to our evening events)
Cons: nope.
9.0
William
Wonderful
Traveling as Couple
06-23-2017
Pros: Location.Friendly staff.
Cons:
7.5
Doug
Good
solo traveller
06-18-2017
Pros: Spacious room
Cons: Lack of safety deposit box in room
8.8
Peter
Excellent
solo traveller
06-17-2017
Pros: Room was spacious and clean.
Staff was very friendly and helpful; from the doormen and the waiters to the reception staff.
Convenient downtown location.
Cons: Speed of internet; according to the collateral in the room it was required to purchase the upgraded internet plan to use VPN. Unfortunately the speed was no better.
8.3
Chester
Very Good
young couple
06-16-2017
Pros: good location and friendly staff
Cons: The room was very small and only had one chair to sit in so very difficult for me and my wife to sit comfortably. There was a dirty towel left in the bathroom.
The parking was excessively expensive at $40 plus tax of $6.00
7.9
Anonymous
Good
solo traveller
06-14-2017
Pros: Location is excellent
Cons: Parking garage is not very accessible from inside the hotel
7.1
Dennis
Good
young couple
06-13-2017
Pros:
Cons: The cost for parking
10.0
Dr_rosen
Exceptional
solo traveller
06-09-2017
Pros: Good location, small but comfy room, nice personel, very clean. I get a very good price. Simply 10!
Cons: Nothing. Maybe breakfast could be included
10.0
Cynthia
Exceptional
young couple
06-06-2017
Pros: All the above plus right across street from Public Gardens.
Cons:
10.0
Barbara
Exceptional
young couple
06-04-2017
Pros: This is a classic, traditional hotel with doorman and eloquent lobby. The staff were friendly and helpful. The room was small but clean and pleasantly refurbished with comfortable bed and modern digital A/C/heating controls...and Nespresso! The restaurant, misleadingly termed a "pub", is an eloquent, comfortable dining room with excellent food and service.
Centrally located and facing the Public Gardens, the Lord Nelson is all-around good value and ideal downtown-Halifax accommodation.
Cons: No electrical outlets at bedside?
7.9
Ann
Good
review category group of friends
06-04-2017
Pros: The hotel was conveniently located near the University, the Public Gardens, the Citadel and numerous bars and restaurants.
Cons: Our only complaint was not having enough coffee pods - however staff were helpful in getting us more
6.3
Anonymous
Pleasant
young couple
06-04-2017
Pros: The central location is very good, and the petite room that we had was well presented and quite adequate for our needs.
Cons: Room cost, and cost of parking ($28/night) are high. Maintenance staff holding very loud conversations in the corridor meant that the we were rudely woken well before 8.00am.
7.5
William
Good
solo traveller
06-03-2017
Pros:
Cons: Expensive and clunky high speed
8.3
Anonymous
Very Good
young couple
06-03-2017
Pros: Location
Cons:
5.8
Sanne
Okay
young couple
06-02-2017
Pros: Good bed (kingsize)
Cons: First room was not clean upon arrival (dust and hair on the floor). We got an upgrade to another room, which was not very clean as well. Because of our late arrival we didn't have the energy to change again. No one asked if the second room was convenient, also not at check out. Breakfast was disappointing (eggs sunny side up not well baked, other things like yoghurt etc not fresh). Far to expensive regarding hygienic level and service.
6.3
Leslie-anne
Pleasant
family with young children
06-02-2017
Pros: Conveniently located- we visited for a graduation at Dalhousie University.
Beds were comfortable. Aveda products were nice.
The lobby is very beautiful and welcoming.
Cons: I had requested something special for my daughter's graduation- nothing was done.
The view from our room was awful- room 837- we looked directly at another building. That was very disappointing.
Our room was not cleaned on our second day. However when I called the reception at 6 pm to inquire, they promptly sent someone to clean-up our room and change the towels.
The breakfast was overpriced and not worth the money.
Parking is overpriced.
7.9
Ning
Good
young couple
06-02-2017
Pros: Good location
Cons: Cleaness
8.8
Cindy
Excellent
young couple
05-31-2017
Pros: It is a beautiful and comfortable hotel in a great location.
Cons: Some of the higher level staff were not friendly and not helpful.
10.0
Susan
Exceptional
young couple
05-31-2017
Pros: We always stay there when we are in Halifax. We like everything. It is a charming, boutique hotel.
Cons: There is nothing we don't like.
9.6
Derek_uk
Exceptional
young couple
05-30-2017
Pros: Doorman was wonderfully friendly and the checkin and checkout staff made sure we were through everything we needed to quickly so we could hop off to our rooms. The location is fantastic for access to the city centre and is right opposite one of the lovely parks.
Cons: Bathroom door has a large gap underneath it which meant no sound-privacy. Yeesh!
7.5
Carolyn
Good
solo traveller
05-30-2017
Pros: Walking distance to downtown meetings, car service on a rainy morning, new carpetless decor, classy lobby, great desk with good chair
Cons: Upgraded to a shower, no tub room, badly made tea (in Nova Scotia!), expensive breakfast, uncomfortable sitting chair
9.2
Gail
Wonderful
young couple
05-23-2017
Pros: Loved the location, easy walking distance to waterfront and museums
Staff was very helpful with street closures due to marathon passing by the hotel, breakfast buffet was awesome.
Cons:
9.6
Janice
Exceptional
solo traveller
05-22-2017
Pros: Location is great....in walking distance of great shops and restaurants. Very nice renovations recently done without losing the old charm and character of such a historical hotel. Restaurant is very inviting with friendly, attentive staff.
Cons:
7.9
Anonymous
Good
solo traveller
05-22-2017
Pros: Comfy bed, spacious room, good in room coffee. Overall nice hotel in a fantastic location.
Cons: I travelled for a funeral. I requested early check in to get dressed and prepare for the funeral, the front desk seemed confused, didn't know who I was when I went to pick up room keys, although I had already dropped my luggage off hours earlier and was told it would be waiting in my room when I returned. It was very stressful. Thankfully there was a very helpful porter who smoothed everything out. One of the room attendants was rude and insensitive, but the other staff were polite and helpful. I work in the hospitality industry, and I understand that sometimes things are overlooked etc, but I was incredibly disappointed with the service I received at this hotel for check in......aside from the porters who were all very helpful and polite.
10.0
Wendy
Exceptional
solo traveller
05-20-2017
Pros: The staff was excellent. Concierge service was especially good. Restaurant was great.
Cons:
9.6
Anonymous
Exceptional
family with young children
05-16-2017
Pros: The service was excellent throughout & by everybody. Made the visit very nice.
Cons: The weather. The Hotel couldn't help. They did supply umbrellas however.
10.0
Allen
Exceptional
review category group of friends
05-15-2017
Pros: Booked for 1 night for our anniversary, had bell men show up with wine, chocolates and anniversary card.
Was a very nice gesture on their behalf.
Cons: Everything was great
7.5
Anonymous
Good
family with young children
05-11-2017
Pros:
Cons: Extra charge for coffee with room service breakfast. Looked as though it was included in the menu we ordered. Ordered coffee for one and large pot brought- more than I could drink. and I could have used the free coffee in the room instead of forking out additional $$$ unnecessarily.
10.0
Cathy
Exceptional
review category group of friends
05-08-2017
Pros: location was a major reason for picking this spot.
Cons: Most of the Pillows were a bit big/thick was only issue.
9.6
Lisa
Exceptional
solo traveller
05-06-2017
Pros: The doorman was extremely friendly and helpful, I forgot my toothpaste and the hotel had some for me, located downtown, walking distance to the waterfront and sights, the bed was the most comfortable bed (and pillow) I've ever slept in.
Cons: Construction next door was slightly noisy in the morning, probably only on one side of the hotel.
10.0
Caro25
Exceptional
young couple
04-29-2017
Pros: Great staff- reception, concierge and doormen were so welcoming and friendly. They make you feel special! It is meaningful to have people speak to you in a way that demonstrates they are engaged with their guests.
The location is the best in Halifax I think. Shopping, walks in Point a pleasant Park or Public Gardens is so close.
Cons: Nothing
7.5
Rod
Good
solo traveller
04-29-2017
Pros: Location
Cons: You charge too much for parking and you charge a full extra day parking charge when you check out early in the morning, 7:00am
10.0
Shalisa
Exceptional
solo traveller
04-24-2017
Pros: I liked the location of the hotel. The bed and room was very comfortable. The staff were polite and I felt very safe at the hotel. The location is very convenient, with taxis, public transport, restaurants and Park Lane Mall (and movie theatre) accessible with barely ever having to go outside (this was very helpful, as it snowed a little during my stay).
Cons: It's very hard to always have a view at all times in some of the hotels in Halifax; particularly the city. However, the little view of the water I got was appreciated. I'm a person who like breakfast the served all day every day; that was a little disappointing. However, the other food options were excellent.
10.0
Christopher
Exceptional
solo traveller
04-23-2017
Pros: The bed and room were exceptional! Great service and very friendly staff. Loved the Nesspresso Machine in my room!! :)
Cons:
10.0
Wendy
Exceptional
solo traveller
04-22-2017
Pros: The atmosphere. Decor was great, perfect with the age of the building.
Cons: No complaints
10.0
Shay-lee
Exceptional
young couple
04-13-2017
Pros: Spectacular venue,beautifully decorated and phenomenal staff. Also very fluffy pillows and an amazing bed!!
Cons: No Jacuzzi tub in the room
9.6
You
Exceptional
young couple
04-12-2017
Pros: The hotel is undergoing renovations and the new rooms are looking fabulous! They have the look and feel of boutique hotels, clean fresh and unencumbered.
Love that new look!
Cons: Parking is over priced (over $32 for the night, no discount for staying at the hotel).
10.0
Linda
Exceptional
solo traveller
04-10-2017
Pros: Clean comfortable room, friendly staff, computer room, gym, great amenities, Great location, etc
Cons: Nothing
8.3
Tim
Very Good
solo traveller
04-10-2017
Pros: Very Friendly and helpful staff
Cons: The bathroom is quite small and the toilet location impossible for even a small person.
9.2
Catherine
Wonderful
solo traveller
04-06-2017
Pros: The dining room food is excellent but the menu is rather limited. The service is excellent.
Cons: The quality of the in-room coffee.
6.3
Sheri
Pleasant
young couple
04-05-2017
Pros: Nice hotel and great location....we have stayed many times at this property and it was great....not so this trip unfortunately....
Cons: We stayed in a petite room for the first time..very small one bed..very small bathroom with no fan.. room appeared old and dusty..no fridge..no extra mirror..remote did not work...curtains were filthy...bed certainly wasn't comfy...and construction going on above us next morning and we were not told a head of time... would not recommend this type of room ever....
6.7
Diane
Pleasant
young couple
03-28-2017
Pros: The bed was nice.
Close to things.
It was a quit place.
Clean rooms
Cons: Found the room small.
The front staff very short with you, not all of them and not that friendly.
2 people staying in one room but only one bottle of water no charge
7.1
Nathan
Good
young couple
03-28-2017
Pros: Ammenties. Location
Cons: Room wasn't ready when we arrived, we arrived 1hr after our check in time. Restaurant is over priced for the quality of food. Buffet breakfast was not great. Service was poor. Parking was expensive $30 dollars per night. If they compensated my parking for not having the room ready and I would have been happy with that.
8.3
Heather
Very Good
review category group of friends
03-27-2017
Pros: Comfortable beds, good pillows and towels. TV and wifi good. Location excellent. Staff courteous.
Cons: Lobby and halls are shabby in places. Public areas are unattractive and need a good decorator to add style, decor and comfort. No floor carpeting in rooms which makes them feel cold and uninviting. Continental breakfast OK - choices limited, toast was white bread only, didn't see any juice (but didn't ask), fruit, cereal just OK.
10.0
Krista
Exceptional
young couple
03-27-2017
Pros:
Cons: more blankets
4.2
Lise
Disappointing
young couple
03-27-2017
Pros:
Cons: The rooms were newly renovated, there was no comfy chair except desk chair, wood floors that were noisy and cold, room was cold , phone had no hook-up. Parking was terrible and incredibly expensive, $30 for one stupid night. After parking it was very difficult to find the hotel lobby, very long walk from parking to lobby. Never again, I'll sleep in my car first
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