Best Western Mermaid Yarmouth

AAA Inspector Rating
8.7
545 Main St
Yarmouth, NS B5A 1J6- Map It
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AAA Inspector Notes
Located downtown near the ferry terminal, this property offers modest accommodations with comfortable beds. Some at-door parking is available. Smoke free premises. 45 units, some efficiencies. 2 stories (no elevator), exterior corridors.

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Motel
Location
Corner of Main St and Starrs Rd. Located near downtown. 545 Main St B5A 1J6.
AAA Benefit
Members save 10% or more and earn 10% bonus Best Western Rewards® points when booking AAA rates!
Pool
heated outdoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, coffeemakers, wireless Internet. Some: microwaves, high-speed Internet.
Guest Services
coin laundry.
Terms
closed 12/21-12/28, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 91 guests
Showing reviews 1 - 5 of 50
8.8
Anita
Excellent
young couple
09-22-2016
Pros: Very good breakfast and coffee friendly staff
Cons:
5.4
Maya
Fair
mature couple
09-19-2016
Pros: Decent location. Easy to access the ferry in the AM
Cons: The rooms are VERY VERY dated. The towels and sheets felt old and tired.
8.3
Kenneth
Very Good
review category group of friends
09-13-2016
Pros: The close proximity to the Cat Ferry is quite convenient, especially after arriving after 9:00 pm. The hotel is comfortable and clean. Nothing fancy, but easily met our needs. Staff was very friendly and helpful.
Cons: I would say a little overpriced, but again, its convenient proximity to the Cat Ferry was priceless late at night.
9.2
Judith
Wonderful
family with older children
09-06-2016
Pros: Breakfast was very good - lots of selection. Pet policies very reasonable. Daughter left cell phone in the room and we received a message at home about it promptly. Staff was wonderful about returning it to us.
Cons: Having a choice of king or queen sized beds. Double beds are just too small for two large adults.
6.3
Joanne
Pleasant
mature couple
09-05-2016
Pros: LOCATION. New furniture nice. We have stayed here 4 times in the last 13 years. breakfast. pool area well kept and relaxing.
Cons: Door swipe lock was not working in order to enter the room. I could not enter the room without assistance and even then there were difficulties. Repeated requests, completed maintenance request form, spoke to housekeeping & front desk, yet the door was not fixed. Very frustrating and not acceptable. Upon checkout when I again mentioned the difficulties the response was "we'll make note of that". New furniture very nice, but mattress not replaced. Pillow top had divots in it. Housekeeping did not enter the room at all one day as bed was unmade, no new towels and tip not touched. tips left each day, $5.00 was still sitting there. Maybe she too could not get into the room. No mention or apology from the staff. I will be exploring alternative accommodations for my next visit to Yarmouth and my advise to others is to be mindful of this lack of customer service.
Showing reviews 1 - 5 of 50