Holiday Inn Express Hotel & Suites

AAA Inspector Rating
8.7
1831 Austinburg Rd
Austinburg, OH 44010- Map It
Photos
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AAA Inspector Notes
With a convenient location near wineries, fishing, beaches and bike trails, this property features large guest rooms with triple sheeted beds, refrigerators and microwaves. Smoke free premises. 77 units. 3 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-90 exit 223, just n. 1831 Austinburg Rd 44010.
Pool
heated indoor.
Dining & Entertainment
nearby.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, high-speed Internet, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
coin laundry.
Terms
N

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 8 guests
Showing reviews 1 - 5 of 6
9.0
Verified Hotel Guest
Wonderful
Business Traveler
10-28-2016
Pros: Checkin-in was very friendly, the room excellent. They knew I was going to be leaving before the hot breakfast and they made sure it was ready early!
Cons: My coffee maker didn't work. There were about a dozen men hanging around in the parking lot (I am a female on business travel).
7.1
Ron
Good
young couple
09-06-2016
Pros: Decent place to sleep. Older and a little tired or dated.
Cons:
2.5
Robert
Poor
solo traveller
08-05-2016
Pros: Nothing
Cons: When i arrived at the Holiday Inn Express at the Austinburg Ohio, i found my room smelled of heavy cigarette smoke. when I went to the front desk and complained to the manager, he said the hotel was full and he couldn't do anything. When I suggested he switch me to a room that was not occuppied yet, he told me I was not welcome at his hotel and cancelled my room. He told me he has the right to refuse service to anyone. He told me to leave his hotel with no help in booking a room. It was 6 PM in a remote area outside of Cleveland. Holiday Inn customer service was contacted and it appears they took the managers side. Poor customer service all around.
8.8
Keri
Excellent
mature couple
08-03-2016
Pros: Staff was very polite and helpful.
Cons: Some cleanliness and waffle maker didn't work.
10.0
Dan
Exceptional
mature couple
07-31-2016
Pros: Best hotel we have ever stayed in. Felt like home. Thank you for your efforts
Cons:
Showing reviews 1 - 5 of 6