Conveniently located near wineries, fishing, beaches and bike trails, this hotel is a great home base for exploring the area. Guest rooms feature comfortable bedding with large desks. A few one-bedroom suites are available, featuring two queen beds, a pull-out sofa and a wet bar.
Smoke free premises. 77 units. 3 stories, interior corridors. Accessibility (Call).
Pros: Checkin-in was very friendly, the room excellent. They knew I was going to be leaving before the hot breakfast and they made sure it was ready early!
Cons: My coffee maker didn't work. There were about a dozen men hanging around in the parking lot (I am a female on business travel).
6.0
Verified Hotel Guest
Pleasant
Business Traveler
09-15-2017
Pros: Reasonable cost/benefit room.
Cons: Poor room layout. Had a floor lamp behind an armchair that couldn't be plugged in. Had no table next to armchair to set a cup down on. Had no plug near bed available to charge phone.
5.0
Rogel
Fair
Solo Traveler
09-15-2017
Pros: Staff let me check in 30 minutes early.
Cons: My tv kept freezing. To the point I couldn't watch it anymore.
8.0
Summer
Very Good
Family with Young Children
09-15-2017
Pros: Great cinnamon rolls at breakfast
Cons: Lots of hallway noise since we were directly across from vending and ice machines :(
8.4
Verified AAA Guest
Very Good
Family w/Teens
07-09-2017
Very good location just off the highway. The grounds are nice, well kept gardens and benches to sit outside. The room was spacious, clean and cool. The supplies of toiletries was the best of any hotel we stayed. It included tooth paste, mouth wash and make up remover. The complimentary breakfast selection was superb
Pros: Great location, clean and great breakfast
Cons: the breakfast could've had bacon
5.4
Gregory
Fair
review category group of friends
07-24-2017
Passable
Pros:
Cons: Carpet was dirty, curtains were stuck open.
10.0
Chillntoledo
Exceptional
review category group of friends
07-16-2017
Exceptional
Pros: The bed was very comfortable.
Everything was good.
Cons:
10.0
Angela
Exceptional
review category group of friends
07-09-2017
Great location, clean rooms, comfortable...
Pros: It has excellent location. Right off the highway and next to a gas station with a Denny's. The hotel facilities were very nice spacious and the room was clean and cool. The beds and pillows were super comfortable. The complimentary breakfast was one of the best I've seen. They had a huge selection and fresh made cinnamon rolls. The room had one of the best supplies of complimentary toiletries including mouth wash and tooth paste.
Cons: The toilet seat was partly broken. But it was not a problem
9.2
Charlene
Wonderful
family with young children
07-02-2017
Superb
Pros: Great breakfast selection! Great employees!
Cons: More restaurants within walking distance of hotel!
7.1
Karen
Good
review category group of friends
06-17-2017
Good
Pros:
Cons: When checked in the rate was different than what you quoted I told them but when I got bill we were charged more they were very good and honored the price said you didn't charge the right tax.
7.1
Ron
Good
young couple
09-06-2016
Good
Pros: Decent place to sleep. Older and a little tired or dated.
Cons:
2.5
Robert
Poor
solo traveller
08-05-2016
Holiday Inn Express is not...
Pros: Nothing
Cons: When i arrived at the Holiday Inn Express at the Austinburg Ohio, i found my room smelled of heavy cigarette smoke. when I went to the front desk and complained to the manager, he said the hotel was full and he couldn't do anything. When I suggested he switch me to a room that was not occuppied yet, he told me I was not welcome at his hotel and cancelled my room. He told me he has the right to refuse service to anyone. He told me to leave his hotel with no help in booking a room. It was 6 PM in a remote area outside of Cleveland. Holiday Inn customer service was contacted and it appears they took the managers side. Poor customer service all around.
8.8
Keri
Excellent
mature couple
08-03-2016
Fabulous
Pros: Staff was very polite and helpful.
Cons: Some cleanliness and waffle maker didn't work.
10.0
Dan
Exceptional
mature couple
07-31-2016
Exceptional
Pros: Best hotel we have ever stayed in. Felt like home. Thank you for your efforts
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