DoubleTree by Hilton Hotel-Cleveland East/Beachwood

AAA Inspector Rating
8.7
3663 Park East Dr
Beachwood, OH 44122- Map It
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AAA Inspector Notes
With contemporary décor and top-notch service from the hotel's staff, this is an ideal setting for business travel or a romantic weekend away. The on-site car rental agency adds convenience. This property offers either a king or two queen beds, large desks with ergonomic chairs and flat-screen televisions. The exercise room is equipped with cardiovascular equipment as well as a universal weight machine. Smoke free premises. 404 units. 4-7 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-271 exit 29, just w on Chagrin Blvd, then just n. 3663 Park East Dr 44122.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
heated outdoor, heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
coffeemakers, pay movies, wireless Internet. Some: refrigerators, microwaves, high-speed Internet.
Sports & Recreation
hot tub, exercise room.
Guest Services
valet and coin laundry, rental car service, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Good
Based on Ratings from 93 guests
Showing reviews 1 - 5 of 50
7.9
Anonymous
Good
solo traveller
09-22-2016
Pros: Helpful staff. Good breakfast. shutlle service to shopping area was very helpful since I did not have a car.
Cons: The air condition, at least in my room, was very noisy. each time it started up it could wake you up. I turned it off at night.
5.0
Completely
Fair
young couple
09-09-2016
Pros: The staff at the front desk were very nice. They were also very understanding with regards to our room concerns; and accommodated us with an instant refund.
Cons: Please see the photos, that accompany my review, as verification of this description. The mattress in our room was stained and the mattress pad had a blood stain on it. There was also a dead bug on our mattress too. The hallway to our room and not to far from our room door was trashed.
8.8
Rina
Excellent
young couple
08-28-2016
Pros: The room was really nice and comfortable.
Cons: Attention to detail. Our sheets had stains on them and the wash clothes also had stains. No one wants sheets and wash clothes with stains on them.
6.7
Robert
Pleasant
solo traveller
08-27-2016
Pros: Location of hotel, availability of the hotel lounge. Friendly staff
Cons: The full mirror located on the wall had a hand print on it that housekeeping failed to clean during my entire stay. The bottom of both bed skirts were stained.
4.6
David
Disappointing
mature couple
08-25-2016
Pros: The free cookie was a nice touch.
Cons: The hotel was older and not attractive at all inside. Really needs updates. Carpet was awful. The room air conditioning was broke. We had to be moved to another room. It was so hot when we got there for our stay. We called the front desk and they had someone come up and look at it. They got it working and said it was fine. We left for a wedding. Came back at 10:30 to find the room on 86 degrees again! We had to call downstairs and another repair man came up. He said the air conditioner was broke and the first repair man should have known that. Then we were told the hotel was full. The repair man went downstairs to talk to management and then at 11:30 at night we were moved to another room. Very inconvenient. We did not care for this hotel and would never stay there again. The bed was not comfortable. Way to soft and appeared very old.
Showing reviews 1 - 5 of 50