Embassy Suites by Hilton

AAA Inspector Rating
8.7
Excellent
47 Guest Ratings
3775 Park East Dr
Beachwood, OH 44122- Map It
Members save 5% or more and earn HHonors™ points when booking AAA rates!
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AAA Inspector Notes
The airy atrium lobby, with lush plants and water features, offers both space to interact and many outlets to charge your portable devices. Rooms are large and have comfy sofa beds in the living room. A complimentary social with light snacks and beverages is held daily 5:30-7:30 pm. The meeting areas are well designed and offer great space for breakout groups in the atrium. 216 units. 4 stories, interior corridors. Accessibility (Call).

Amenities & Services

WiFi
Swimming Pool
Pets Allowed
Fitness Center
ECO Friendly
Electric Charging
Accessible
Business Center
Type
Hotel
Location
I-271 exit 29, just w on Chagrin Blvd. 3775 Park East Dr 44122.
AAA Benefit
Members save 5% or more and earn HHonors™ points when booking AAA rates!
Pool
heated indoor.
Dining & Entertainment
restaurant, full bar.
Business Services
Available on premises
Room Amenities
refrigerators, microwaves, coffeemakers, wireless Internet.
Sports & Recreation
exercise room.
Guest Services
valet and coin laundry, area transportation-within 5 mi.
Terms
1-7 night minimum stay, cancellation fee imposed, pets (extra charge).

Guest Ratings

OVERALL GUEST SCORE
Excellent
Based on Ratings from 47 guests
Showing reviews 1 - 5 of 44
3.8
Cheryl
Poor
family with young children
09-15-2016
Pros: Breakfast was great happy hour missed
Cons: The hot Saunna was very dirty.The manager guy was rude.Made a complaint still waiting. Stay at your sister company room was dirty found all kind of miss from ppl before us.Ask for suite for ref room no microwave etc
7.9
Stiltz
Good
mature couple
08-29-2016
Pros: The staff was approachable, warm and like family.
Cons: All those unsupervised kids made the trip slightly annoying. Couldnt enjoy the anenities without a child taking up the space. Should enforce a curfew rule in the hotel. No kids/unsupervised teens past 9pm.
7.1
Bzinman
Good
review category group of friends
08-23-2016
Pros: breakfast good, room overall was nice, beds good and staff nice and friendly.
Cons: rooms are tired and need sprucing up (change carpets!); room not cleaned properly; bathroom shower not draining properly; no towels left after cleaning and house staff nowhere to be found; hard to get in and out: (no stairs available; had to rely on elevators far away)
4.2
Jillian
Disappointing
family with older children
08-21-2016
Pros: Some members of staff were super nice.
Cons: Uncomfortable beds, musty smell in room, old and outdated furniture. Very tiny pool closed and was not compensated for not being able to use it. No exhaust fan in bathroom. Terrible shower head. Curtains to windows did not close completely. Woke up in such bad pain from horrible beds and wanted to relieve pain in hot tub, but pool was closed and we weren't even offered an apology when we mentioned it. Shower head had terrible pressure and was unable to provide relief either. I can't believe I paid that much money for an awful experience.
9.6
Coleen
Exceptional
mature couple
08-02-2016
Pros: Wonderful breakfast.
Cons: Hair dryer was missing.
Showing reviews 1 - 5 of 44